Executive Diaries

Ep 9: My Secret KPI — and What It Can Reveal

Erica Hansen

Unlock Erica’s “secret KPI”—revenue per headcount (in two flavors)—to spot culture cracks, efficiency gaps, and early warning signs before cash and growth stall. Real-world case studies show how this simple metric can expose hidden problems, guide smarter resourcing, and help leaders sleep at night.