Executive Diaries

Ep 16: Your Contract Structure Killing Your Culture

Erica Hansen

Your contracts could be shaping — or sabotaging — your company culture. In this episode of Executive Diaries, Erica Hansen breaks down how customer contract structures can unintentionally drive burnout, chaos, and financial strain across your organization. Through real-life case studies, she reveals how rethinking contract design can boost profitability, streamline operations, and rebuild a healthy, high-performing culture.