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Beyond the Manual
A manual is just the beginning. Forms, training, marketing. Tools, courses, videos. Learn how to manage the chaos and get your library to work for you, not against.
Beyond the Manual
Episode 2: Don't Obtain It if You Can't Maintain It
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Bryan Garner
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Season 1
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Episode 2
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
The two largest problems for franchisors:
- No one can find information
- No one reads information
The tools, people, and processes you use in the beginning will have effects for years to come.