Conflict Resolution For Musicians

We share a comprehensive 10-step conflict resolution plan to help leaders navigate workplace tensions effectively and transform conflicts into opportunities for team growth.

• Consider yourself first and look at situations from the other person's perspective
• Remove personal feelings and deal only with facts
• Avoid negative words that inflame situations
• Address one concern at a time to prevent overwhelming others
• Use collaborative language and document conversations via email
• Listen fully without interruption when others respond
• Avoid spreading information to uninvolved parties
• Know the difference between conflict (a simple clash) and harassment (aggressive intimidation)
• Bring in a neutral third party to mediate difficult conversations
• Keep appropriate supervisors informed for proper guidance

Leadership is a skill we must continuously polish and improve. Having a solid conflict resolution plan ensures success in managing workplace tensions.

Transcript

Introduction to Conflict Resolution

Speaker 1 0:00

Hi , in this video I'm going to give you a conflict resolution plan . Conflict is something that's unavoidable , so we want to be prepared when it happens . We want to follow these steps , so write this down ,

Steps 1-3: Self-Awareness and Communication

Speaker 1 0:13

let's go . Number one consider yourself . Look at it from the other party's perspective before jumping to conclusions . Number two remove all personal feelings . Only deal with the facts . Sometimes things are not always what they seem to be , and sometimes what you see is not what it really is . Number three avoid negative words . Remember the objective is to resolve the issue . Derogatory words seem to inflame the situation .

Steps 4-6: Addressing Issues Properly

Speaker 1 0:54

4 . Address one concern at a time . Addressing multiple issues can sometimes feel like an attack . Work to resolve the most important issue . Number five address the concern . Address the concern to the individual or individuals using words . Like us , we team together .

Speaker 1 1:21

Make sure you use an email . This way you have a paper trail , so so if you have a question , you know exactly what was said . Number six listen , listen to the entire response , never

Steps 7-10: Proper Escalation Protocol

Speaker 1 1:37

interrupt . Number seven avoid spreading the word . Spreading the word tends to create division and can cause people to choose sides . Avoid involving parties that are not involved .

Speaker 1 1:55

Number eight conflict versus harassment . A conflict means to be incompatible or a simple clash . Harassment is aggressive intimidation or pressure . Know the difference . Harassment is to be taken to your superior immediately . Number nine bring in a third party . Bring in a neutral party to mediate the conversation . Now , this is done to avoid yelling or disrespect from either party . This also brings a different opinion . Be willing to listen to the other opinion . And lastly , number 10 , send a copy of the email . Send a copy of the email to an immediate supervisor or teammate and then wait for the steps on how to proceed .

Leadership Reflection and Conclusion

Speaker 1 2:47

Conflict is something that's going to happen . You can't avoid it . It's going to happen in every single department . The way you handle it or the way you deal with conflict . That's going to determine how people follow your leadership . Are you a good leader or are you a bad leader ? Leave it in the comments below . If this helps you , like and subscribe . My name is Rico Anthony and I want you to remember leadership is a skill . It's not something that you just have . It's a skill . We have to polish it , we have to work on it . Having a great conflict resolution plan is going to ensure success , at least in the conflict area .