What’s the one difference that means some UK businesses get significantly more from their AI investments?

In this conversation, Richard Nicholas is joined by Shivani Gupta, Senior Policy Adviser for AI and the Digital Economy at the Confederation of British Industry (CBI). With daily access to Whitehall and the businesses the CBI represents, she brings the findings of the CBI's AI skills report - and a reality check the headlines rarely give you.

 The biggest blockers aren't technical but rather human: poor data quality, governance gaps, and a cultural shift most boards haven't made yet.

An insight that lands with particular force. AI won't take your job, but it will take the tasks that teach you how to do it. That has real consequences for early careers, onboarding, and how organisations build expertise when routine work disappears.

 With only 39% of UK businesses use AI in a meaningful way, Shivani's advice to business leaders is direct. Don't wait for perfect conditions - they're not coming. Start small, involve your people early, and invest in skills alongside the technology.

 Essential listening for business leaders and anyone navigating AI strategy, workforce transformation, and responsible adoption.