Hands-off Hospitality
Hands-Off Hospitality is the podcast where unforgettable client experiences are powered by invisible systems that run quietly in the background—so you can impress, automate, and breathe. Hosted by Angela Tan of The Systems Rx (www.thesystemsrx.com), it’s your behind-the-scenes look at seamless, high-touch systems that elevate your brand without burning you out.
Want support building systems like these in your own business? Come join The Systems Pharmacy, a cozy corner for business owners who want calm, consistent support setting up high-touch systems that take care of your clients and your capacity: https://thesystemsrx.thrivecart.com/the-systems-pharmacy-membership/
Hands-off Hospitality
Episode 12: Finding Hidden Revenue Sitting in My Own Backend (Part 1)
When was the last time you treated your own business like a client?
In this episode, Angela turns the lens inward and shares what happened when she finally stopped ignoring her own backend systems—and found hidden revenue sitting right under her nose.
She opens up about:
- Why she avoided fixing her lead-tracking system for two and a half years
- The friction she faced using HoneyBook (and why it didn’t fit her ADHD brain)
- How switching to Fillout and syncing it with Airtable transformed her backend
- The freedom that comes from finally having systems that actually work
If you’ve been putting off your own setup because it feels clunky or overwhelming, this episode will help you see what’s possible when you finally tackle it.
Resources Mentioned:
Work with Angela:
Book your Backend Revenue Audit — a 90-minute deep dive to find the silent leaks and missed opportunities hiding in your backend.
If you enjoyed this episode, be sure to subscribe so you never miss a new one — and if you’re feeling generous, I’d love it if you left a quick rating and review. It helps more folks find the show (and makes my day)!
Connect with Angela:
- Website: thesystemsrx.com
- Instagram: @thesystemsrx
- Threads: @thesystemsrx