GHSA's The Intersection

Episode #7: Inside the future of AVs with Waymo CMO Suzanne Philion

Governors Highway Safety Association

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0:00 | 28:09

In the latest episode of Jonathan Adkins’ podcast, The Intersection, Waymo Chief Marketing Officer Suzanne Philion offers a firsthand look at how autonomous vehicle technology is evolving — and what it will take to earn broader public trust.  

Recorded from inside Waymo’s new Ojai, a purpose-built autonomous robotaxi, the conversation explores the company’s approach to safety, customer experience, market expansion and the practical challenges of bringing driverless transportation to more communities.  

Philion also discusses how Waymo is communicating the benefits of autonomous mobility to riders, policymakers and the public at a time when expectations for safety, reliability and transparency remain high. 

One notable data point from the discussion: Waymo reports that its autonomous vehicles are involved in 92% fewer crashes that cause serious or fatal injuries compared with human drivers under similar driving conditions.