Take Care
Navigating the healthcare system can be overwhelming—Take Care is here to change that. Hosted by healthcare leader and industry expert Melody Mulaik, this podcast breaks down the complexities of healthcare so you can be empowered, informed, and in control. Whether you're managing your own care or supporting someone else, each episode delivers clear, practical insights to help you take care of what matters most. Subscribe wherever you listen to podcasts, and join us in making healthcare less confusing—and more human.
Take Care
What to Do When Your Doctor Bills You Before Submitting a Bill to Your Insurance? | Ep. 2
Receiving a bill from your doctor or hospital before a claim appears on your insurance website can be frustrating and confusing. Melody Mulaik explains What to Do When Your Doctor Bills You Before Submitting a Bill to Your Insurance? Why this happens, how often these billing errors occur, and the best steps to resolve them. She details how to check your insurer’s portal, contact the billing office, and ensure your information is up to date. Melody also covers typical reasons for delayed or missed submissions, especially when multiple providers like anesthesiologists and radiologists are involved. Listeners will gain clear practical guidance for dealing with missing claims and understand why patience is key as billing cycles play out.
Topics Covered with Timestamps:
- [00:00:05] What it means when a bill does not appear on your insurance website
- [00:01:00] Common causes of missed or delayed insurance submissions
- [00:01:30] How to contact the billing office and what information you need
- [00:02:20] Why some providers are more prone to billing mix-ups
- [00:03:00] How long does it take for corrections to process in billing systems
- [00:03:35] When to follow up before paying a bill
Key Takeaways:
- Always check your insurance company’s website to verify a claim before paying a medical bill
- Call the billing number listed on your statement and have your insurance card ready
- If no claim appears, ask the billing office to submit or resubmit to your insurance
- Allow up to 30 days for billing systems to update and for a corrected bill to be issued
- Confirm the claim appears with your insurer before making a payment
Practical Advice
When you spot a billing issue, confirm details with both your insurer and the provider’s billing office. Document your calls and stay patient as the system updates. Address billing errors within the 30-day cycle for best results.
Resources Mentioned:
- Melody’s Website https://melodymulaik.com
- Connect on LinkedIn https://linkedin.com/in/melodymulaik