BLABO: Behave Like A Business Owner

Adapting to Marketing Changes

Chris Papin Episode 6

In this episode of the BLABO podcast, host Chris Papin and marketing expert Natalie McCann discuss the evolving landscape of entrepreneurship and marketing. They explore the importance of having a clear objective in marketing strategies, the challenges of selling professional services, and the significance of client experience. Natalie emphasizes the need for business owners to understand their ideal clients and the types of services they want to offer, while also highlighting the importance of continuous marketing efforts even when business is booming. The conversation wraps up with quick tips for business owners to enhance their marketing efforts and client relationships.

Natalie McCann is a marketing professional with deep roots in the accounting and professional services industries. She’s seen the business from both sides — working in-house at a regional CPA firm for 20 years, then with Thomson Reuters advising firms nationwide utilizing their marketing products, and now as an Executive Account Manager with CPA Site Solutions. Natalie has watched technology, client expectations, and regulations reshape how firms grow and connect with clients. She helps firms blend old-school relationship-building with modern marketing strategies to stay competitive in a constantly evolving industry.

Listen to more episodes on Mission Matters:

https://missionmatters.com/author/chris-papin/