The Surveying Shift | Smarter Surveying Starts Here
The future of surveying isn’t about clipboards and paperwork, it’s about embracing technology, smarter workflows, and future-ready skills.
On The Surveying Shift, host Louis Blaxill, CEO of GoReport, sits down with surveyors, innovators, and industry leaders to uncover how the profession is evolving. From digital transformation and compliance to upskilling teams and meeting client expectations, every episode delivers practical strategies and real-world stories that help you work smarter, stay competitive, and build a resilient surveying career.
If you want to cut through the noise, navigate industry change with confidence, and future-proof your practice, this is your go-to resource.
The Surveying Shift, where surveying moves from reactive to proactive.
Learn more here: https://sholink.to/goreport
The Surveying Shift | Smarter Surveying Starts Here
Convert MORE Leads - The Speed Response Secret | The Surveying Shift - Ep. 2
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What separates the surveyors who scale with confidence from those who burn out chasing leads?
In this episode of The Surveying Shift, host Louis Blaxill welcomes Jemma Redpath, founder of JAMY Business Support for Surveyors, and Matt Nally, founder of Survey Booker. Together they unpack the systems, speed, and strategies that drive sustainable growth in modern surveying practices.
Whether you're just starting out or looking to level up, this conversation reveals what actually moves the needle - from instant lead response to building a referral-ready brand.
KEY TAKEAWAYS
• Structure beats hustle when it comes to growth
• Nearly 10% of firms respond to leads within 5 minutes
• Conversion rate improves dramatically with instant follow-up
• Every region performs differently - trial and error is key
• Surveyors must adapt processes based on personal goals
• Reviews and referrals take time but create long-term stability
• Set expectations clearly to avoid negative client experiences
• Referrals can come from agents, conveyancers, brokers, and clients
• Data is your biggest ally in making smart business decisions
• Systems like CRM and reporting tools are essential from day one
BEST MOMENTS
00:00:05. “It's a process. It's not a one day thing.”
00:00:47. “Growth isn't instant, it's urgent.”
00:01:23. “Legion sites are crucial when you're first starting out.”
00:04:11. “It's not necessarily the quality of the lead that's bad, it's how you follow it up.”
00:05:52. “If everyone's responding within five minutes and you're not, you're at a disadvantage.”
00:08:07. “There’s no right or wrong—what you want depends on your goals.”
00:14:33. “Every time you collect keys, that’s a chance to make a mark.”
00:17:04. “Always say longer than you’ll take, and deliver faster.”
00:18:48. “Look at every single touchpoint a customer will have with you.”
00:21:04. “The best time to ask for a review is during the post-survey call.”
Learn more about GoReport
Stay ahead of industry change, explore digital tools, and hear stories from leaders shaping the future of surveying.
📐 New episodes of The Surveying Shift drop every month.
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