Return On Insights Podcast, a property of Partner Marketing Works Int’l. Inc.
Ideas that ripple. Stories that scale.
Join David Lindover & Erin Abbatangelo as they sit down with top leaders from across industries to uncover insights that actually work. This isn’t theory—it’s actionable strategies, stories that ripple, and ideas that scale your business and leadership.
Walk away with:
- Smart, practical insights you can use immediately
- Stories that grow your influence and your business
- Tools and tactics that actually move the needle
New episodes drop every Tuesday on Spotify, Apple Podcasts, and YouTube.
Get ready to hear, learn, and act—this is leadership storytelling that delivers results.
https://www.linkedin.com/in/davidlindover/
https://www.linkedin.com/in/erinabbatangelo/
Real leaders. Real stories. Real impact.
Return On Insights Podcast, a property of Partner Marketing Works Int’l. Inc.
Empathy Meets Efficiency: How Rev.com’s Yolanda Garrett Is Redefining Collections Leadership
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In this episode of Return on Insights, Yolanda Garrett, Credit & Collections Manager at Rev.com and Director at NACM Commercial Services Foundation, shares how empathy, data, and innovation are transforming the collections function into a true business growth driver.
From recovering legacy debt to strengthening client trust, even during the pandemic, Yolanda reveals how proactive communication and human connection became her team’s competitive edge. She dives into how AI-driven automation and smart reporting have elevated efficiency while empowering her team to lead with confidence and clarity.
Her message is clear: the future of collections belongs to leaders who combine heart with insight: investing in training, mentorship, and continuous learning to stay adaptable, credible, and ahead of change.
Yolanda Garrett: https://www.linkedin.com/in/yolanda-garrett-2025b613b/
David Lindover: https://www.linkedin.com/in/davidlindover/
Erin Abbatangelo: https://www.linkedin.com/in/erinabbatangelo/
Return On Insights, a property of Partner Marketing Works Int’l. Inc. is a collaboration between Erin Abbatangelo and David Lindover, operating as a media division of Partner Marketing Works.