Event Matters
Welcome to the Event Matters Podcast, a new podcast from Kershaw Partners about the realities of running, growing and scaling event businesses today.
Hosted by David Watt, each episode keeps things open, honest and practical so you walk away with ideas you can use the same week.
Expect straight-talking updates on the market, candid conversations with expert leaders from across venues, agencies, caterers and suppliers and the wider industry, plus valuable insights and advice you can implement within your own business.
Event Matters
From Hospitality to Global Events: Cindy Eisenhuth’s Journey
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In this episode, Cindy Eisenhuth shares her extraordinary transition from London's high-end restaurant scene to managing some of the world's most prestigious air shows and events. After moving across the world from Australia to the UK, she joined London at the height of a culinary boom. Having opened multiple restaurants, worked under the leadership of Gordon Ramsay, and soaked up every bit of the premium hospitality sector, Cindy went on to establish her own company, CLE, delivering events across the globe. In this episode, she reveals how her meticulous hospitality background has fuelled success in the demanding world of international event management.
Expect insights on:
- The influence of high-end hospitality standards on event delivery
- Building and maintaining long-term client relationships through meticulous planning and trust
- Leadership, team culture, and the importance of attitude in event execution
- Adapting systems and frameworks for global, diverse venues
- Training, onboarding, and fostering passion among young industry professionals
- Lessons learned from working at iconic restaurants with legendary chefs
- The significance of consistent communication and boundary-setting with clients
- The role of storytelling, body language, and guest experience in creating memorable events
This episode is packed with lessons on leadership, quality, and passion from a true industry stalwart. Cindy’s stories are the ultimate examples of excellence and resilience.