The Real Estate Forum Podcast

The Real Estate Forum Podcast Series 2 Episode 5

Craig Holowell Season 2 Episode 5

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0:00 | 53:06

This episode is proudly brought to you by our amazing partners:

Adaptive Fire and Electrical
Eleven Financial
Apollo Auctions
Style With Us, Australia’s Number 1 Home Stylist

Million dollar agents Gavin Staindl and Brent Day have teamed up to bring you something truly special "The Real Estate Forum Podcast".

We’re back for Episode 5 of the year, and what an episode it is!

Greg from Apollo Auctions will be speaking to us via ZOOM with his idepth knowlwdge of the Auctions cene and market info. Our very own Jade Murphy from Eleven Financial, bringing finance news, insights, and a bit of industry gossip from around Australia via ZOOM.

We have a special guest on the show Amanda Claridge, Amanda is a licenced estate agent making waves in her area and being a single Mum will give us the insight on how she makes it all work.


This episode is packed with:

🔥 Raw insights
🔥 Game-changing strategies
🔥 Real talk from people in the trenches

Real stories
Real strategies
Real quality guests
Real estate like you’ve never heard it before

So sit back, get comfortable, turn it up, and enjoy.

Tune in. Get inspired. Join the conversation.

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SPEAKER_05

I think it's going to get worse before it gets better. And sorry to tell anyone that's got their home on the market or is preparing their home for the market. I really feel that there is a hell of a lot of uncertainty generally in the world at the moment. And that is feeding into markets. We are seeing buyers being the most apprehensive that we've seen them for a long time, not wanting to act.

SPEAKER_00

The Real Estate Forum podcast is back for another week. We actually weren't here last week because Brennan was being slack and off in barley. Buddy, good to see you back and good to see you alive.

SPEAKER_04

Thanks, mate.

SPEAKER_00

You're tanned. I thought you'd be more tanned. No, I'm a little bit tanned. Nah, you're white. That's a bit tanned. You're white. Has to be. You're as white. And we've just come out of summer as well. What have you been doing?

SPEAKER_04

Yeah, I've been working. I've been in the in the office. Actually, I I had I've had four holidays since December.

SPEAKER_00

I know. You're so slacking around. And in the office because you've been just slacking around. In fact, I think you've been to Bali twice this year.

SPEAKER_04

November and now, yeah. I'm over it though. What do you mean?

SPEAKER_00

Because you got sick.

SPEAKER_04

Yeah, so I I love Bali Bally. Nah, I I wasn't even like I just felt like exhausted, man. My body just felt like it was a bit of a big thing. Many holidays, yeah. Contagious, bro. I only drank twice too. So usually you can pinpoint something if you've been drinking for five days, but I drank twice and then I just felt like crap. But not complaining, like I still relaxed, heaps. Kyla was crooked as the day we got back. Like I'm talking. I go into details, but fuck. Nah, go into details. No, she was in bed like stomach cramps, like just real upset. Yeah, no, not this end. Uh but yeah, she was really crooked. But um, over a good holiday, I think I work so much better when I go on holidays, man, when I come back.

SPEAKER_00

Why? I just want to work. Like you tell me when you go away on a holiday, how do you operate your business? Because obviously, like your owners are like, hey, Brent, are you there? What are you doing? kind of thing.

SPEAKER_04

Yeah, I think that I always tell them, like, Kyla, I don't want to throw her under the bus too much here, but like she's scared to tell. She's scared to tell her clients like she's going on holiday something. I get that. I get that.

SPEAKER_00

Do you do you do that as well? Look, for many years, yeah, I was really nervous. If I'm going to wait for a week, I'm not telling them. If I'm going for two or more, like I do now, but I did I didn't. Yeah. I would just try to make it up that I was still there and and able to like help with their needs, and I'd answer their calls, and but now I do. But for 10 plus years, I was too nervous to tell them.

SPEAKER_04

Yeah, so I'm I'm a little bit different. Like I make sure that they've been told, and if they're coming to the market as well, I over there.

SPEAKER_00

Do they get angry that you're you're gone? Yeah.

SPEAKER_04

Well, they don't voice it to me. Maybe they do. I don't know. Um, but no, they're all pretty good. And I I do communicate and communicate with them when I'm over there. And you know, when I get back, I'm I'm very on the ball, like with them. And uh it's seven days, like if you think about seven days, dude, like seven days ago, you know, it goes by like a click of a fingers these days.

SPEAKER_00

Nah, seven days is good. And it's almost like I think one week or two weeks is your ideal time for a real estate agent to have a holiday, but you don't also get to switch off. Yeah. Do you find that you switched off?

SPEAKER_04

Nah, like I just forgot about to to do something today, so I'll write that down quickly. Um, but I do Brent has an ADHD kind of mind. I do unaware. I do switch off pretty easily. And like when I'm away from Melbourne, I can switch off. When I'm in when I'm in when I'm in at home in Melbourne, I I can't really switch off. Like, like ever. I've just always on the phone. I feel bad for not replying. And I tradies and stuff, man. I don't know how they get away with the stuff they do. If I had a tradie yesterday for a client, didn't rock up. He said he was stuck in traffic, he'll be there in an hour, never rocked up. Today he was supposed to rock up, he was at bunnings and then he was coming over, still hasn't rocked up. But dude, if I don't reply to someone for five minutes, like it feels like we're in under a lot of pressure. Do you think we put that on ourselves though, because we give him such a high level of service?

SPEAKER_00

Yeah, indeed. And I our our guest that we've got on today is probably going to be really good at helping with this because uh she's a mum, right? And so you talk about pressures, there's pressures that you have at the moment being uh a guy that lists and sells. But then what about the home pressures that we don't really have to feel about that because we don't have the home pressures as much. So looking forward to hearing what the mums of the world in real estate have to say about that kind of thing, because that's a whole new level of pressure that we've got to dig down into. But it's been a crazy fortnight, man, like wild. Obviously, Donald Trump just goes ahead and says, we're joining with Israel, we're gonna smash Iran, starts blowing bombs into Iran, they start retaliating. That's straight, which is equating to 20% of the oil production, just flows up. So what happens? Fuel prices go through the roof. Michelle Blook then responds a week later and says, Stuff, yeah, interest rates are going up. And she mentioned the R-word Brent, which is what? Recession? Recession! Oh my gosh, we could be going to a recession. I'm proud of you, actually.

SPEAKER_04

Yeah, I've I've thought, oh god, what is it?

SPEAKER_00

I could have said I don't know the F-word and the C word and the other way. Yeah, I could have said it another way, but we probably would have got bad things. No, I would get cancelled. I know exactly what you're thinking. Yeah. Um, and then uh property-wise, what does that mean? What does that mean? Interest rates have gone up for the second time in two months.

SPEAKER_04

Yeah, I I I get a lot of a lot of people are very like anxious and scared, and like I I had said a couple of times today in passing conversations with clients who have bought off me or haven't bought off me, or buyers and people who are selling with me, and they're like, Oh, yeah, you know, like very uneasy times and stuff. And I just said back to her, I said, uh, is it really? Like, I I don't watch your news and I don't really I I watch what I in like what I intake to my mind because it is bro, if you actually do a 24-hour like research into what you've actually watched and what you've listened to, it affects your mind, man. Like, no news, best thing ever. I don't even know if fuel prices were up. I got home, I over set on socials a little bit, but I got home, I filled up my car yesterday for like 50 bucks. I was like, I got like maybe a hoard of tank, and that's when I realized. But block out the noise and rock up to work, and that's what you can continue.

SPEAKER_00

I'm the exact opposite. I get the newspaper delivered to my house every morning, the age and the Herald Sun, so I get balanced opinions, I read it front to back.

SPEAKER_04

But you've got to that means you've got a strong mind though, because you can make your own balanced decision.

SPEAKER_00

Yeah, I I I love that. So on Instagram, for example, I follow, I'm not a voter of the Greens, but I follow a lot of accounts from the Greens because I want to have a balanced idea. And I get myself quite rap. And then I follow Craig Hollowell. You see his post sometimes, and he's just sparking shit on Facebook. Oh my gosh. Anyway, let's go through the sponsors because I've got something to tell you as well, Brennan. You got something you're surprised? No, no, it's actually it's very, very boring, but it's quite quirky.

SPEAKER_04

Okay, cool. Uh, so our sponsors, as always, we've got Sharon from Style with Us Property, awesome little brochure here. Um, she's been very busy lately, I have seen. Uh, we have Jade from Eleven Financial. She's just done an awesome rebrand as well. And I've had a few clients say that they've reached out to her off the back of the podcast, too, which is absolutely awesome. We have Douglas from uh Fire, Adaptive Fire and Electrical, and then we have Greg from Apollo Auctions, which I believe we're gonna have him on the show today as well. Uh, anyone else we got?

SPEAKER_00

No, no, that's good. I think it's us, right, at the moment. Beautiful. Greg's been banging on about new sponsor, but it hasn't come on. Yeah. I lost a listing today.

SPEAKER_04

Well done.

SPEAKER_00

Thanks. I lose plenty. Bro, say. Actually, I'm a very professional listing loser. Same. Um, and he sent me like a very polite email. To Amanda? Did you lose it to Amanda? No, oh, maybe, I don't know. I don't know who it was to. Um, it was in Beaconsfield, so I'm not so sure. Probably not. Yeah. Um, I lost it because of a typo.

SPEAKER_04

No way. Typo. Bro, how bad.

SPEAKER_00

It was it was we have a how to prepare your house for photography sheet. Yeah. And it just has a bunch of information on like what to do, like put your bins out, make sure they hit them, um, take magnets off the fridge, that kind of thing. Um, I had the word magnets and the the wrong way around. So had make sure you put magnets the away off the fridge. And he actually emailed me and said, Gavin, it was really close. In the end, it just came down to a typo that you had on the photographer how to prepare your house for photography. I'm like, oh the ways. Surely he's been a smart ass fan. Well, no, because he's he's in his 70s and he's a very serious kind of guy. So that's that's probably one of the weirdest ways I've lost a listing.

SPEAKER_04

What kind of house was it? How much?

SPEAKER_00

Just a terrace.

SPEAKER_04

You could talk a couple mil. Nah, 700, 800,000. Typo. That's that's crazy, bro.

SPEAKER_00

What's the weirdest way you've lost a listing? What's the weirdest thing you've done? Um to lose one.

SPEAKER_04

Oh, dude, I don't I don't know. Like I've off the top of my head, I don't know. But I'll think about it on our break anyway. But I have been losing a few listings too, which is good. Go a man up. No, I don't think so. Um, you know, I don't nah I'd I've been losing a lot, but we've been listing a lot more. Which I said the other week.

SPEAKER_00

So yeah, yeah.

SPEAKER_04

Yeah. Good pro like you, man. Like you at least what, two, three hundred a year.

SPEAKER_00

Yeah, no, but I lose a lot too. That's the same. I'll lose 400 in a year.

SPEAKER_04

Yeah, it's great. It's crazy, bro. It's mental. And I'm just be a Teflon. That's what I say to Kyler. Kyler gets upset about it. So be a Teflon, who cares? Wow, what's Teflon? It's hard. Just let's water goes on you, just let it drip off and be Teflon. Be on with your life. Yeah, right.

SPEAKER_00

Well, I want to hear what your weirdest thing was to lose a listing, but yeah, a typo where two words were around the wrong way, and that's enough for me to lose a$12,000 commission check.

SPEAKER_04

Yeah, wow. Well, I'm gonna think about it, and in the meantime, we're gonna throw to Greg from Apollo Auctions.

SPEAKER_00

Greg is with us from Apollo Auctions, and when he's a with us, he's not actually with us, he's but he's on a Zoom link. Nice to see you, Greggy.

SPEAKER_05

Virtually here, which is better than being in an airport lounge, which funnily enough, I was going to be yesterday. So uh good to be with you.

SPEAKER_00

And now, where did Apollo come from? Apollo auctions. Is it anything to do with the the space shuttle to the moon?

SPEAKER_05

Ish. Uh the gentleman who founded it, uh who is still our founder and director, Justin Nickerson, realized that calling it Nickerson and Co auctions or Justin and Co. or something like that, nobody ever wants to be the co in a something and co-company. And so if you're trying to build a collective, build a team, uh sometimes it's about going a little bit left of centre. So that's what Apollo is.

SPEAKER_00

So what where did Apollo come from, though? Is it big because of that 1960s space mission?

SPEAKER_05

I don't think so. And that was in 1969, funnily enough. Uh I was I learned something about that uh two days ago over in New Zealand about the moon landing. No, I think it was something to do with being at the pinnacle, so being at the top launching, all of those sort of things. There's lots of uh magical ways that it could be weaved in and something not to do with real estate, um, because obviously houses safe as houses under the hammer. There's so many auction companies that are um about real estate that it was something a little bit different.

SPEAKER_00

I agree with the Anco, though. You don't want to be the co. You could be the sons. I reckon if Brent was to open up a company, it could be good. Day and Sons. Steindel and Sons. Steinhorn uh Day and Sons, yeah, but Stein, you can't even say the bloody name. Steindel.

SPEAKER_05

Brenda Steindel, Day and Sons. There you go. Steindel Day and Sons.

SPEAKER_00

Yeah, yeah, there we go. No, that's an idea. Ditchy, Ditchy Yellow. Now, mate, yeah, ditchy, yeah, stuff the yellow. Um, what are we what are we doing? What's happened? The last two weeks has been the one of the most tumultuous few weeks for markets, stock markets, global social politics. What's going on?

SPEAKER_05

I think it's gonna get worse before it gets better. Uh, and sorry to tell anyone that's got their home on the market or is preparing their home for the market. I really feel that there is a hell of a lot of uncertainty generally in the world at the moment, and that is feeding into markets. We are seeing buyers being the most apprehensive that we've seen them for a long time, not wanting to act, uh, and sellers also being in that uh in that zone as well. It's this weird sort of tussle between FOMO and faux vo. So fear of missing out and fear of a better auction. Uh clearance rates have also taken a bit of a hit.

SPEAKER_00

Yeah, so what's going on in the auction world? And uh is this uh a national thing or is it just Victoria? Because Victoria always seems to uh wear the brunt of everything.

SPEAKER_05

It's very much nationally. Uh the clearance rates are sitting sub 60%, which is sort of our marker for success that we look for. Uh and that's nationally. Victoria was 54%. Uh the last week, the weekend just gone was 57%. So and at this time of year in March, we would expect those to be closer to the sort of early 70% is somewhere that's reasonably healthy. You throw in interest rate rises, fuel shortages, cost of living, unemployment going up. Uh yeah, it's uh it's a bit of a cluster at the moment, that's for sure.

SPEAKER_04

What um cluster what that what um what are your thoughts on the cluster what? Yes, correct. What are your thoughts on the auction you've got coming up tonight? Any interest?

SPEAKER_05

So this is actually an interesting case study. It's been on the market now for 111 days. Um but it is a side-by-side townhouse in Bentley East, not in the McKinnon school zone, which is the preferred area, but still in a very good spot in Bentley East. The home next door sold four months ago in November for$1,845,000. We currently have this one on the market, which technically is bigger and technically is better because it has two street frontages at$1.7,000 to$1775 and don't have any registered bidders.

SPEAKER_04

Yeah, it's so interesting. Imagine being the um the new owner from next door and attending that auction.

SPEAKER_05

Yeah. So isn't that funny? That's exactly what I said to the owner tonight because he was like, Greg, where do we set the reserve? And I said, Well, let's see what happens. We've got some interest at sort of that one seven mark. And I said, I guarantee you who the most unhappy person is going to be tonight. Not you as the owner, but the person that paid 1.845 four months ago for an inferior property.

SPEAKER_00

So, from a quality perspective, what are you hearing on the streets from the buyers that that's standing out to you right now?

SPEAKER_05

It's it's really interesting because I had seven auctions last weekend and there was one on Thursday night, so call that well, seven in totality. I went five from seven. So that would indicate a good market for me personally. Um, but in that range, anything north of a million dollars is really starting to take a hit. The first home buyers have sort of factored this in, it seems, but if people are trading homes, so upsizing or downsizing, they're feeling the effects on both sides. If you're in an upsizing market, it's actually the best time to upsize because if the larger property, the higher price point property has taken a 10% hit and you've taken a 10% hit on your smaller, less expensive property, you're going to be ahead. But people just don't want to make the wrong move. They'd rather make no move than make the wrong move.

SPEAKER_04

It's it's such a good point, and we've had that conversation. I feel like it's a third, fourth time I've said that exact same thing that you've just said in three to four different market cycles. And we've got a couple now that are subject to sale, which the sales are probably maybe a 30-40% chance of going through. But the buyers are still interested in buying it, but because they've had to drop their sale price on the subject to sale side, they didn't ever want to renegotiate with our vendors that they've had paid a price up here. But by a couple of the vendors at the moment, they're thinking, oh, well, I'm not going to drop my price when at the end of the day, like if the buyer is willing to drop theirs, you should drop yours a little bit. Um, but it's because it's still going to be a good price if you go back to the market. So it's very interesting times.

SPEAKER_05

Buyers and sellers play into a magical thing that we all have called ego, which is you set out or you've you've talked to your family, you've talked to your friends, you've talked to the broker, you've given them a price of what you think it's worth. The smart people that are commercially viable look at changeover, not sale price and purchase price. And I think as a marketplace, if we can actually educate people better to look at changeover rather than static prices to achieve, we're gonna get a hell of a lot more transactions and a hell of a lot more traction with buyers and sellers.

SPEAKER_00

Last question from me, Bud, is you said that things will get worse before they get better. What does that look like for you when it gets worse?

SPEAKER_05

I do think volume of auctions will drop. Um, I think there's also layer in the added uncertainty of the state government and Brent, uh, I found your most amusing around the bio um the building and pest inspections from just interelling the other day. We, as the RAIV and the auction chapter, provided a suite of recommendations, 12 recommendations in total, uh, which was called the Blueprint for Success. Uh out of that, they've so far talked about implementing two of those, which is building and pest inspections in the contract of sale and uh and the sales prices being disclosed. The two easiest ones that for the government to say, oh, we'll make it somebody else's problem. The other 10 that we've recommended that actually require some legwork from them will that they haven't commented on yet. But what's looking worse before it gets better is I think there's going to be some hurt out there. It may be the first time in a in a long time that people that purchased three to five years ago are having to sell for less than what they purchased for. It's happened in New Zealand, it's happened in Auckland, it has happened in apartments here, but it hasn't really happened in homes before. And I think that that may be the case. People are petrified that they're gonna lose their jobs to AI. It's just a really uncertain time in the world.

SPEAKER_04

What um go going back to what you said then, what are your thoughts? Did you agree or disagree with what I said about um the building of best stuff?

SPEAKER_05

Uh I I I there's always gonna be distrust with anything that a vendor provides. My my concern, I think the positive around it is 70 to 80 percent of a marketplace don't actually understand that they have issues with their homes. They're not aware before they go to market. And I look at it as a holistic view that if a vendor has to get a building and pest inspection before selling, 80 to 70 to 80 percent of them will go and fix the problems that are raised in that report and or price the home accordingly based off it.

SPEAKER_00

So, in other words, you talk shit, Brent. It doesn't agree with you at all.

SPEAKER_04

No, no, no. I I I agree with what Greg's saying because it's it's true, but I I don't think that law actually fixes that problem as well. Like the the vendor it's it's more for a buyer, but it actually helps the vendor, is what you're saying as well.

SPEAKER_05

It helps, yeah, it helps the vendor, but what the buyer will do is I I think some information is better than no information. A lot of buyers, and I've spoken with a number of building inspectors, I actually looked at funnily enough, getting into that space based off some inside information around knowing that that was coming. Uh, don't tell anyone that uh that I hope that doesn't go anywhere. But yeah, I knew that this was coming. We'd had this discussion. Um, building inspectors are looking at bringing in partial reports, which would be if there was a certain area identified in the vendor's version of the building and pest inspection report, they could go and get a building and pest inspector of their own to go and inspect just a certain portion of the home to make it more cost equitable for them moving forward. The interesting part is, uh, and again, this wasn't explained, is that the building and pest inspection warranty would transfer from the vendor that's paid for it to the owner that purchases the home, and therefore it protects them. So you are actually buying a report that has to have proper information in it because the warranty is also being transferred to that purchaser. Oh, that's good. Actually, I didn't realise that.

SPEAKER_04

Neither did I.

SPEAKER_05

Yeah, we're gonna move on quickly. As long as the buyer pays for it in the end. So they've got to pay for it at settlement.

SPEAKER_00

Yeah. Okay. Um, we're gonna let you go because you've got to get to an auction. Brennan's got to get to an inspection. Greggy, thanks for joining us. Good luck tonight. Let us know. Put us in that little chat as to how it goes with the auction. Really keen to see the neighbour's expression.

SPEAKER_05

I think I will be speaking to myself uh for about 10 minutes. Can we give you my word? Let's see how we go. Let's text in the word to put in.

SPEAKER_00

Okay, actually, yeah, so word of the day today, according to dictionary.com, is J June. So it's J-E-J-U-N-E, J June. It means something that's uninteresting or boring. Good luck, bro. J-E J-U-N-E. J June. Yes, my yeah, my middle name. Gavin J June Stein.

SPEAKER_04

Good luck, brother. Yeah. Say guys. Enjoy it. All right, welcome back to the Real Estate Forum podcast. Today we're joined by no other, none other, sorry, than Amanda Claridge from Harcourts in Packenham, who works alongside our previous guest, Tane, I believe. So, Amanda is a well-respected agent in the Packenham marketplace, delivering strong results and building genuine relationships with her clients. What makes Amanda's Amanda's story even more powerful is her journey through real estate, through COVID times, as she got into the industry in 2019, which I'm sure would have been a very tough time because 2018 was a Royal Commission in banking, and that's the worst time I've had in real estate as well. So today we're going to find out what it takes to really succeed, and especially being a female in a male-dominated industry as well, which is changing a lot. I say that, but the number one agent in Victoria is actually a female. So it is changing a lot, and it's really, really good, good to see. So, man, I take us back to 2019. Before that, you're in HR. Why'd you wake up one day and want to get into real estate?

SPEAKER_02

Well, funnily enough, I actually bought my first home in the Banking Royal Commission.

SPEAKER_04

Oh wow, 2018.

SPEAKER_02

Yeah. So um bought my first of it or the end of it? May 2019.

SPEAKER_00

Oh, so you had it for a bargain.

SPEAKER_02

Yeah, 100% I did. Absolutely. So And then obviously bought my home, and then I was at my job at HR, looking at Seek to get some info. And I saw this job advert, and I thought, oh yeah, I'll give it a crack. And shocking resume, literally just a word document, didn't even PDF it or anything. If someone sent that to me, I wouldn't even give them a second thought. Do you know what I mean? And next minute they're calling me wanting to speak to me. And yeah.

SPEAKER_04

Then then what seven, seven years later? You're still here as well. I am, yes. The thing about real estate, man, would you know more? What is the dropout rate for real estate in the first in the first two years?

SPEAKER_00

Yeah. It's just shy of 80%.

SPEAKER_04

80%. So yeah. That's ridiculous.

SPEAKER_02

Yeah. So I started November 2019 and then March 2020, just three months later, everything changed. And I hadn't even had my house for a year. And I thought, what the hell have I done? Like and I absolutely thought I'd made the worst choice of my life.

SPEAKER_04

And I'm sure you would have had a pay decrease going from HR into real estate and then buying a new house as well. There would have been pressure from that.

SPEAKER_02

Yeah. Yeah.

SPEAKER_04

So why'd you do it? That's crazy.

SPEAKER_02

I know. You think about it, hey, like, you know, um, I just thought I could going through the buying process, and I thought, oh, surely it can't be that hard.

SPEAKER_04

Yeah. It really isn't, isn't it? You're such a buyer.

SPEAKER_02

I know, I know. And I look at buyers now how I treated agents and never called them back and anything like that. And I'm like, God, I used to bug people so much by not answering their calls. Yeah.

SPEAKER_04

But you understand it now.

SPEAKER_02

I do understand it now. I do.

SPEAKER_00

There would have been a lot of trepidation moving into this role in real estate because of that pay decrease. And you would have had your daughter still living at home?

SPEAKER_02

She at the time was 19, going on 20. So she was at full-time dance. She was doing her own thing. But obviously, because she was a student, yeah, I had to support her too. And being a single parent, so I raised her on my own. Some mum. Yeah, and it was the first house I bought at 40.

SPEAKER_00

Going, oh, congratulations. That's awesome. So, all right, so let me just recap. Buying your first house in your 40s, single mum, mind you, with a daughter who I guess is independent to some degree, but then even more dependent in other regards. And going into a job that you've never done before with a pay cut. How and why did you do that?

SPEAKER_02

I just thought I needed at the time, obviously, she was getting to where she was, and I thought, oh, give this a go. Do something for me for a change. Like I'd raised her on my own. Like she was like, as it being a any parent, you would know it yourself, Gav, like your kids come first. And and obviously, being a single parent, my life's revolved around her. So I thought this could be something I could give it a crack and see how we go.

SPEAKER_00

And how did you handle those first few months last year uh before COVID? Uh, where you're looking after your daughter, working in this environment, how did you find real estate? Uh, and what kept you going in this industry?

SPEAKER_02

Just the chase, I think. The chase, and and to prove um the chase.

SPEAKER_00

It's like at university when you're going out with a girl when you're 21 years old and then she rejected you, you had to keep going back.

SPEAKER_02

Nah, I get it, I get it.

SPEAKER_00

I had the opposite way around, mate.

SPEAKER_04

Yeah, it gets dubbed.

SPEAKER_02

Um obviously, having my child quite young, um, a lot of people said, Oh, your life's gonna be over. And obviously, you're gonna have nothing, you're gonna eventuate to nothing. And and that haunted me for so long. And I thought, well, here we go. So it was kind of, and then obviously COVID hit and it was do or die, because it was kind of like look fix this and do something or lose your house.

SPEAKER_04

Yeah, it's crazy, isn't it? What do you think is like the most challenging part of your career that you've experienced in the last seven years?

SPEAKER_02

Oh, that's a good question. There's been a lot of challenges. I've had a lot of ups and downs. Um, Gav, obviously, we we work in the same area. Um, I've had times where I was ready to give up. I've actually wanted to give up, really lowest of lows. Um, quite depressing. We're in a depressive state, 100%. Really, really depressive, isolated. People didn't want to talk to me. At one stage, my daughter hated me because it was all about work, work, work, work, work. And um, I got into this spiral where it was just unhealthy. And um obviously I hit rock bottom.

SPEAKER_00

Do you think when was when was this? And what did are you are you past it now? Are you okay to talk about it?

SPEAKER_02

I am, yeah, I'm I love actually talking about it because I think it's so important to talk about mental health and people, you know, shy away from that. But I'm proud to tell my story because I can show people that you can come out the other end and still be successful. Like I was wearing a mask, like probably for about a good three or four years, that I could I was just existing, I wasn't living.

SPEAKER_00

What led you to hit rock bottom?

SPEAKER_02

I think pressure and pressure on myself, pressure in in the workplace, workplace environments, just just a whole multitude of things.

SPEAKER_00

So Brent talked about pressure and like going away on a holiday and um and and Kyla obviously not wanting to disclose that she's away. Is that something that you felt as well?

SPEAKER_02

100%. I didn't have a holiday. My first holiday was literally this time two years ago since I started real estate. Five years.

SPEAKER_00

And then what'd you do to get out of that funk? Obviously, I think a lot of agents go through that where they feel like they want to give up or you know, they're not good enough, or whatever it might be. You lose a string of listings. Brent and I have talked about this on the podcast, where you lose like back to back in like, am I just a fake? Am I a phony? Am I not good enough to be in this industry? What did you do to get out of that funk?

SPEAKER_02

I just kept going until it got too much and I had to something just clicked. My granddaughter had recently been born. Um, she was probably about six, eight months old, and I thought, I can't, she, I can't, uh she can't have Mimi being like this. This is ridiculous. Like, just stop. And then it was a case of I just walked out of the agency that I was with, and yeah, that was about nearly two years ago.

SPEAKER_04

And did that leaving that pri I don't even have a clue who you're talking about, but leaving that previous company, did that fix what was wrong in your life?

SPEAKER_02

No, or was it more yeah? I'm still to for to this day, I'm so so grateful for the chance that they gave me. It's changed my whole life. Like, you look back seven years and think I'd have the lifestyle that I've got now. Like it it's insane, and I'm so grateful. And I I feel so blessed that you know, and you guys will probably get that too, where you think, holy shit, like people are giving us their biggest asset, we're changing their lives. Like, how how lucky are we? And that's you know, and that's the way I look at it now. It's just I'm so lucky, and everything I'm so grateful for. Yeah. So, what was your question again?

SPEAKER_04

Um, so uh with the I did did the previous like leaving that previous company when you come to hard courts now, did that kind of fix your depressive state or being rock bottom? So, what kind of what did you do to get back into a better place?

SPEAKER_02

A lot of support um from you know work, external factors, a lot of work on myself as well. So, probably I would say genuinely the last eight months has been the best eight months of my life in a long time.

SPEAKER_04

Yeah, there's a smile to my face here instead of. Oh, I know I can see you smiling too.

SPEAKER_02

It's really yeah, like I was I I just walk in the I was an angry person, I was not a nice person, and I look back on that, and and some people think, Oh, you know, how do you feel where you were? And I said, Well, that's part of my journey that I was meant to do that, and I'm meant to be in the place exactly where I am now.

SPEAKER_04

Yeah, I think like you've got great gratitude, you've very uh sorry, great gratitude as well, like being able to look back and say, I was in a shit place and now I'm in the best place I've ever been as well. And I I brought it up to Gav a heap of times now, who'd actually sometimes take a step back and think if Gav was doing the numbers he was doing five years ago, he'd probably pat himself on the back, and so so would us as well. So having gratitude. Oh, 100%.

SPEAKER_00

I think if if you were to take yourself from 2018 to what you are now, you'd be like, I'm so happy I made that move, and I'm so happy I've done the things I've done to get here. Wouldn't that be a fair?

SPEAKER_02

Absolutely, definitely.

SPEAKER_00

Your daughter probably raised a very you you raised it actually, sorry, but your daughter mentioned that she wasn't happy with the amount of work that you're doing on work.

SPEAKER_02

Yep.

SPEAKER_00

And that would have hit you pretty hard, no doubt.

SPEAKER_02

It did. So I started um the end of November, as I said, 2019. Her birthday is the end of November, and I still remember it so distinctly. Um we were going out for a birthday dinner, and I wasn't there.

SPEAKER_04

Oh wow.

SPEAKER_02

It was literally two weeks into real estate, and I was late.

SPEAKER_04

Wow.

SPEAKER_02

And it just kept cascading from there. And now it's a case of well, no, like I can still do my job. And and like you mentioned before with Kyla, like that fear, I had that fear. I still do a little bit to a certain extent, but not that fear that I had.

SPEAKER_04

I think the one thing I've sorry mate, the one thing I've learned in like the last 12 months is you can get, and you're a great example of this, Gav, you can get to the highest of highs and the busiest of busiest. But you are never too busy. Like you can always make time for the right people. I can always make time for the right people. Because people say, Oh, you're always busy. And if someone picked up the phone, even if it's a dinner, I'm always there. Like I've if you commit to something, we're old enough and mature enough to say to a client, hey, you know, I can't do tonight, I can do tomorrow, you can make yourself available whenever. But that personal time is so important, and no one's money in your back pocket is more important than your mate, your mum, your family member, or whoever needs it to actually do it as well because it makes you feel better on the inside, also.

SPEAKER_00

How did you then recover from that? And is your daughter still thinking the same thing? Like she's saying, Mum, you don't see me, or like what's how did you recover from that then?

SPEAKER_02

Not at all. I would say our relationship is the best it's ever been, especially the last eight months. Yeah.

SPEAKER_04

Do you live together?

SPEAKER_02

No, she's getting married, mate. She's got her own kid.

SPEAKER_04

How good's that? That's good though.

SPEAKER_02

It's just me and my dogs and my chucks.

SPEAKER_04

Yeah, what kind of dogs do you have?

SPEAKER_02

I've got a staffy called Basil and an um Aussie Bull dog called Esme.

SPEAKER_04

Yeah, are you chickens named?

SPEAKER_02

Absolutely, they are.

SPEAKER_04

Chickens, chils.

SPEAKER_02

Chilks.

SPEAKER_00

Um Zinger, the other one's KFC.

SPEAKER_04

Yeah, dinner and breakfast. Um what I want to ask this question because I don't I feel like we don't go into like the the mechanics of real estate with our guests lately. You know, it's always about like with Tane, it was a bit personal as well, which was cool to go into. What sets Amanda apart to get a listing? She's sitting in a listing and Craig's the vendor, and he just says, I've had Gav out and I've had Brent out. We're really happy with both of them. Well, what could you what do you kind of do different that sets you apart in the lounge room? Do you think?

SPEAKER_02

I think obviously being a female, you have a different touch as well. So use that to your advantage. But everyone has their like every vendor has their personal wants and needs with what they want in an agent. So and and Gav would know this because we do come up against each other quite a lot.

SPEAKER_00

Yeah, she beat me in the last one. Yeah, good job.

SPEAKER_02

Okay, you beat me in one too last week, too, mate. So that's okay. Oh, even yeah. Um, but you you know, again, some people are like, yeah, we want to be with Gav because he's number one. Yeah, awesome, that's great. Or no, we want to be with you. Like you we feel you really care and genuine. And and but again, uh two years ago, Amanda was an asshole. Yeah, but she still listed properties.

SPEAKER_04

Yeah, yeah, I know what you mean. And then you have like the different approach to being more personal and you probably win more as well listings. I suppose.

SPEAKER_02

I'm getting there, I'm getting there. Obviously, it's been a bit of a roller coaster the last couple of years, but I finally feel that I'm getting everything back on track again now and getting back to where I I was. But at the same time, like like what you said, that personal time and that balance is is so important to me now.

SPEAKER_04

Yeah. Um well your numbers are good on realestate.com. So I think you're there and what whatever, what's the next what's the next uh step for you? What what are you thinking?

SPEAKER_02

Just keep going. Like we've we've got a plan, the boys are unreal. Like we've we've got a plan set out exactly what we want to be. And and it's a case of okay, well, what do you want? What makes you happy? You know, this month, okay, well, you didn't get that. And and it's all about what makes you happy. Yeah, not what makes them happy, but what makes you happy.

SPEAKER_04

Yeah, and I think that's where a lot of leaders go wrong, Gav. Whereas they set their goals for a person as opposed to letting them set their goals as well. But then you can have your influence in that too.

SPEAKER_00

Yeah, definitely. Um, all right, last question for me. Um how in this world where obviously saving for a deposit is is super hard and trying to buy a first home is is incredibly rough. Again, single mum, you've got a dependent. How the hell would you buy a house at the age of 40? How long did you have to save to get a deposit to buy a property?

SPEAKER_02

Bloody years, mate. And what obviously I took an opportunity because I saw that not much was selling and anything like that. And it was like if I don't get a house now, I'll never get one with no intention that I'll be in real estate.

SPEAKER_00

That's actually so just years and years of hard work. Yeah. And that's probably something that really needs to resonate with some people who want their house straight away because they just woke up this morning like, I want a house. It takes a long time, there's a grind behind it. But if a man can do it on a single mum on a wage from a HR, like you're not gonna make heaps of bank as a HR manager. Um, then man, anyone can, right?

SPEAKER_04

Yeah, and it's so I'm gonna throw back to the start of the uh episode before we finish this up. The thing about you said that you're an arsehole agent. Was yeah, sorry was, sorry. Um do you reckon that is you list 10, you sell six in a month, Amanda's happy. You list zero, you sell one, Amanda's an arsehole.

SPEAKER_02

What do you mean? Like is the like your mindset.

SPEAKER_04

So say you have a good month, bad month, or is arsehole the whole time?

SPEAKER_02

Just horrible the whole time. Yeah, yeah, yeah.

SPEAKER_04

There's a one there's there's one saying, Joe, one day I hope I'll get there in my life. It's by Craig McCray, who is a Collingwood coach. You'd know that gap. Fly? Yeah. He says in the locker room on a Monday, everyone, no one knows if there was no scoreboard on the weekend, no one would know if the team won or lost. And that is the best thing ever. It doesn't matter what you're doing, as long as you can kind of stay here with your happiness and stuff. Doesn't matter if you're winning or losing, be mediocre the whole time. Or sorry, be happy all the time. And I love that. I love that saying.

SPEAKER_02

Yeah, yeah. Like I used to beat myself up constantly about losing a listing. Now it's just exactly when you said Teflon before, yeah. I giggled because that's what, yep, move on next. Because there's there'll be plenty more. There's plenty more out. And I think Gave said that to me one day as well. There's plenty of listings out there for everybody.

SPEAKER_00

Oh, so many. Yeah, yeah. Honestly, like we were in a great spot that you could like I lost over 400 listings last year. It's okay because still another 600 plus out there. Yeah. Um, anyway, thank you so much. And stick around because we've we've got a couple more guests that would love you to stick around and chat to as well. But um, thank you so much for joining us on the Real Estate Forum podcast.

SPEAKER_02

Yeah, thanks for having me, boys. Thanks for watching.

SPEAKER_04

Welcome back. We've got Jade as we have every week. And Jade is, I love Jade. She's always on time and she's she's never been in Adelaide or anywhere else. So thanks, Jade, for that. And uh couple, no, one interest rate rise since we spoke to you last time. What's that doing to your business? Is your phone blowing up? Tell me more.

SPEAKER_01

This interest rate rise has been a little bit different, I think, because there's a lot bigger media news around it with what's going on overseas, the war in the Middle East and stuff like that. So I think, yes, my phone's blowing up, but it's more so in a way of people being uncertain at the moment. So I think this recent rate rise, it's definitely impactful, but not in the standard, you know, what's my rate going up to, how much are my repayments going to be. As we've said in the past, a lot of people didn't reduce their repayments after the rate increases um last year and the year before. So for a lot, it actually hasn't impacted cash flow yet anyway, but it's more so the unknown of what's going to happen.

SPEAKER_04

Yeah, I believe it was a the rate increase now would on$1.2 million was$600 a month. Is that correct? Yeah. Yeah, that's that's not too much if you've got a loan of 1.2.

SPEAKER_00

Except that it's still gone up. Yeah, true. This isn't the end of it, is it?

SPEAKER_01

Yeah, and there there were rumors, I guess you could say, when um on Tuesday I had spoken to a couple of contacts who had mentioned there was whispers that it might have been a 0.5% rate rise, which luckily it wasn't. However, I think that gives a pretty sure vote that it's going to go up again, likely in May.

SPEAKER_00

Well, yeah, definitely. Yeah. Now, I've got a question about private lending. I've I've just been looking at this the last couple of weeks. Brent's gonna get bored out of his mind. No, no, no.

SPEAKER_04

I'm gonna interrupt you. I have to go because we're gonna be open for inspection, but thanks so much for jumping in.

SPEAKER_00

Good luck on the open.

SPEAKER_04

And lovely to speak to you.

SPEAKER_00

Message me how many you get. I will, so yeah. Um, so yeah, sorry, Jade.

SPEAKER_01

Thanks for joining in for Brent.

SPEAKER_00

Thanks for coming on the podcast, Brent. That's really good. Um do you have private lenders on your books? Yes. Would you how long have you been doing mortgage brokering for gosh?

SPEAKER_01

I I feel like it's been 12 years for the last three years. So yeah, I'm probably getting to like 14, 15 years.

SPEAKER_00

It's like my age. I'm just gonna say I'm 27. I've been 27 for the last 11 years. Um the yeah, would you have said that there's a rise in the amount of lending that's done privately um and away from the standard banks?

SPEAKER_01

Not in when we say private lender, I am also thinking of banks that are like a solution lender that the loan is usually for say 12 months, and that's for maybe Liberty or um development or Bluestone. No, so Bluestone, they're more so like your non-conforming third-tier lenders. Is that what you mean?

SPEAKER_00

Yeah, so what I'm getting, it's probably more than the commercial space and anything. Um, I think the internet's not that great.

SPEAKER_01

Yeah, so I think there are there is a lot more lending in that space because a lot of people are looking at looking for a solution, and especially for your self-employed clients or people who just want to boost their borrowing capacity, especially for investors, that is a solution because they look at it as the interest is tax deductible. Um, even though the interest rate is slightly higher, the um the pay that they're going to get through capital growth in the market of purchasing that investment property outweighs the cost of a slightly higher interest rate.

SPEAKER_00

Yeah. Yeah, definitely. All I've been doing, so I'm just gonna throw something at you. Um 2009, private lending was what, like 4%, um, especially in the commercial space, it's now 16%. And I'm just looking at some of the deals that are happening, probably more in the US, and some real shady stuff going on. And I just I'm just concerned about the amount of private lending options there are because there's no regulation around private lending. Well, not as much as there is around your your major banks. And I'm looking at these, obviously APRA came in with a regulations 09 and basically said, all the shit you've been doing, the loans you've been lending, like you can't be doing that. Um and and as a mortgage broker, you didn't even need to have registration. You could just, it was a wild, wild west. You could just sign anyone up. Um and a lot of these deals that have shifting to the private lending, and we're just looking at like it's the same damn thing that's happening from 08, but in the private lending space rather than the big, you know, the big banks. And I'm just concerned, and I want to find out from your opinion, Jade, are you seeing a lot more deals going through those private lenders that aren't the conforming lenders, traditional conforming lenders?

SPEAKER_01

Yeah, so we don't call them private banks, but yes, the the third-tier, maybe not regulated lenders, yes, we do see some deals going through. As I mentioned, it's more so for like investors that they might be maxed out through your normal streams. Um, however, they do still need to meet certain requirements. You know what I mean? It's not like back in the days where it was, here's a letter, tick of approval. They still need to provide, whether it be, you know, fast statements, accountants' letters, and stuff like that. So there is still a level of due diligence um done. We have to, as brokers, we have a certain compliance level that we need to meet no matter what lender we take the deal to. Um, but there is also still a process that the bank would follow to make sure that that customer can meet the repayments of responsible lending.

SPEAKER_00

So I I'll use me as an example, right? I I wanted to buy this house in Beaconsfield last year. And I went to two brokers and four banks direct, and they all said, No way, get stuff. The house I wanted to buy was 2.4,$2.4 million. And they said, No way, it's not happening. And then went to this other bank, which I'd never heard of before. Like it is a um like a one of those traditional, sorry, non-traditional, non-conforming ones. And after a bit of like shady paperwork, it got through. And like I'm looking at it going, there is absolutely no way that I should have been given this amount of money to buy this house. No way.

SPEAKER_01

Yeah, interesting.

SPEAKER_00

And I'm like, would that have happened? There's absolutely no way I would have got through it with a regular bank. Um, and so I start thinking to myself, what other deals are getting through? And had I not had my best year in real estate that I've just had in the last 12 months, my partner fell pregnant shortly after we moved into the house, she's not working. There is no way I'd be able to afford this property. And like you go, well, should the bank have lended me that? Probably not. Um, and I don't know, like, just some of the stuff that's coming out of the States, too. I'm just a little concerned that maybe we're our borrowing practices aren't as stringent as what we thought.

SPEAKER_01

For self-employed clients, possibly, yes.

SPEAKER_00

Yeah.

SPEAKER_01

If you're if you're self-employed, there's, you know, I how do I say this? If you're if you're self-employed, you have more options, right? For lending, because we know that we make a lot of deductions when it comes to our tax returns and stuff like that. So there's some self-employed applicants that go down the way of low doc applications. And if they have an accountant that will sign off on anything, then you know. Um, but I guess that also, you know, the the bank has their procedure and policy that they follow. But then it does come down to, I guess, you know, if you're providing that information 100%. If you're a due diligence on yourself as well.

SPEAKER_00

If the accountant's signing off on letters, it says, yep, they can support this loan, no worries. Then all of a sudden the bank's going, cool. Well, that's all I needed to see, tick, done.

SPEAKER_03

Yeah.

SPEAKER_00

And that is all you need is a signature from a slightly erratic, slightly fraudulent, slightly misconceived accountant. And then you've got that$2.4 million house.

SPEAKER_01

Yeah. And the Lodox space, to be perfectly honest, I don't do a whole lot in the Lodox space anyway. That's messy. Um, because they're well, not even just messy, but like your mainstream lenders have have a lot of like new policies and solutions for self-employed clients that do make it that little bit easier as well. Um, so there isn't as much of a need for it, not in my business anyway. Um, but yeah, it's definitely it can be the wild west.

SPEAKER_00

Yeah, yeah. There's an a there's an article in the Australian Financial Review about it a couple of days ago, and it just, I don't know. I've just got this theory that we could be, we could be in a bit of trouble. Um, what is your thoughts on what's gonna happen to the market? Obviously, um, we were talking this time last year. No, even six months ago, like great interest rates are coming down. The consensus was there's gonna be three interest rate cuts in 2026. So that's crystal balling is very hard. But what are you making of this market? Gregory Bryden thinks there's gonna be more pain before there is um a bright side. What's your take on all?

SPEAKER_01

Yeah, I think so too. I think it's not even just going to be from a borrowing capacity perspective. I think there's going to be a lot of fear. Um, people are feeling the pain around, you know, petrol prices are going through the roof, and it is all we are hearing about when we turn on the TV, the cost of living, like in the in the supermarket. I went to the supermarket, a bag of dishwasher tablets,$75. That's I would hello. You know, the cost of groceries, um, you know, people are struggling. So I think that in a time like this when there's so much uncertainty and we're being told, you know, to I guess brace ourselves, a lot of people just don't want to make a big decision in general, right? They're like, I've got all the stress I can possibly handle right now, and I'm just going to sit with that. Um, so I think it's going to be that is going to be a big reason why we may see things quiet down for a little bit. However, I mean, look at COVID times. I remember when we first went into lockdown and I posted a video on my Facebook to my clients, and I personally thought this is going to be the end of my business. No one's going to buy, and I'm going to go broke, basically. And as we know, COVID, we saw a huge surge in the property prices, and a lot of us had the best use in business that we'd had in a long time. Um, so yeah, I just don't know.

SPEAKER_00

It's it is fascinating. The ANZ Consumer Confidence Index came out a couple of days ago, and it's the lowest it's been since the start of the pandemic, which is quite telling. It's what you're what you're saying about right now. People are just fearful of making the decision. And to be honest, the the interest rate rises, as Brent keeps telling me, oh, it's not even that much. One, you know, 0.25 here and 0.25 there. It's the the confidence that deteriorates the public sentiment that's what really then hampers the market. It's not so much the actual 0.25% increase, it's the confidence around that or lack thereof that has a lasting impact. So it was really interesting to see the ANZ index come out and said the consumer confidence is actually at the lowest it's been in five years.

SPEAKER_01

I think the thing is, you know, and it is easy to say, oh, it's only a couple of hundred dollars a week, or it's only$50 a week. But the thing is, it's$50 a week on the mortgage. It's if you've got two cars in a household, it might be$50 to$60 per car for the petrol. The groceries are more expensive, all these little things. And the average household is probably earning what you know,$120,000 a year combined with two kids. There's not many, you know, just$50 left over in the budget for them to spend. So, and I think the thing that makes it hard is what I think the statistics are 33% of people have a mortgage, the other 33% are unencumbered, and then the rest rent.

SPEAKER_00

Yeah, I yeah, I think it's just a little bit higher on the ones that are mortgaged to put yeah, very similar stats.

SPEAKER_01

You're you're the stats, man.

SPEAKER_00

Yeah.

SPEAKER_01

And a stats man. But that shows us that you know, the majority don't have a mortgage, so it's like, okay, you know, I don't. It's hard.

SPEAKER_00

Cool. Jay, thank you so much. Again, yeah, I know I I could as well. I've I've I'm starting to dig into conspiracy theories now. Um, we actually should have a next maybe next week we'll have a what's your craziest conspiracy theory? That could be a bit of fun.

SPEAKER_01

Um we can wear tin hats.

SPEAKER_00

We can wear tin foil hats. Yes, I love that. I'm gonna bring in a picture of September 11th, have the twin towers up here or something in a plane. It was arcada, I swear. Um, thank you so much for joining us once again, Jade. You've been fantastic. Um, and good luck with the rebrand. We'll probably chat about that a bit more next week.

SPEAKER_01

Oh, thank you.

SPEAKER_00

Awesome. All right, mate. Have a good night. So that's Jade, as she always is, joining us on the Real Estate Forum podcast. Thank you, everybody, for tuning in. As always, I really appreciate you staying to this lot. I mean, it's been going for a bit over an hour now, so I really appreciate you sticking around. I think next week we'll go into conspiracy conspiracy theories. Um, Amanda, thank you for joining as well.

SPEAKER_02

Thanks for having me.

SPEAKER_00

Did you get anything out of it?

SPEAKER_02

I did heaps.

SPEAKER_00

I actually got quite a bit out of your talk. I was really impressed with it. And thank you so much for being so honest as well. Um in terms of Craig, thank you very much. Craig Brent, good luck at the inspection that he's meant to be at in nine minutes. Uh, join us next week. We've got a really cool guest coming on, all the way from the corporate world at Harcourt. It's gonna find out what's going on in that kind of sector. And if you want a decent overview of what's happening in real estate, generally this guy's coming on next week is all over it. I'm not gonna divulge his name, but uh because there's a chance he still might pull out. But if he doesn't, you gotta be there next week to enjoy it because it's gonna be one hell of a segment. Until then, guys, enjoy your week. Stay safe. Don't drive petrol cars. See you next week.