TheBOARDcast

TheBOARDcast E10 (BrightView Landscape)

Derek James Episode 10

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0:00 | 28:01

With 30 years in the field, Marcus May shares how his team earned BrightView’s “Best Maintenance Branch” in the nation, why communication + follow-through beat fancy proposals, and how a big company’s resources translate into faster hurricane cleanup and steadier quality for HOAs.

What we cover

  • Marcus’ path from college baseball to managing SWFL’s top landscape branch
  • Why responsiveness is the real differentiator in HOA landscaping
  • RFPs: answering line-by-line and submitting a “what you truly need” scope
  • Hurricane readiness: pre-authorized cleanup letters, inland staging yards, and East-Coast branch support
  • Large-property focus (Collier → Bonita Beach Rd.; Ave Maria/Immokalee growth)
  • Retaining crews: higher wages, E-Verify, and H-2B seasonal staffing
  • Development → Maintenance: turning new installs into long-term care