Jim Murray of Moodr Health interviews Colleen DiClaudio, founder and CEO of WeCo Health, about why chronic care management and remote patient monitoring often remain stuck in pilot mode in safety-net and community health center settings. DiClaudio draws on 20+ years working inside FQHCs and building Nuvum and WeCo to explain that programs stall when they’re treated as standalone reimbursement plays rather than integrated operating models aligned to core performance drivers like visits, pharmacy, adherence, and between-visit engagement. 

She emphasizes the need for dedicated teams, workflow integration across varied EMRs and communities, compliance, continuity, meaningful human connection supported by technology, and clear visibility into billing and claims performance. She advises leaders to trace one patient’s journey from enrollment to participation to find where execution breaks down.

About Moodr Health

Moodr Health is an enterprise engagement platform purpose-built for Medicaid plans, rural health systems, and safety-net providers managing high-risk populations. Moodr helps care teams reach the right members at the right time through a HIPAA-compliant platform built on a healthcare CRM that integrates seamlessly with existing care delivery systems and workflows. From reducing avoidable readmissions and administrative burden to improving care plan enrollment and supporting value-based reimbursement, Moodr turns real-time insights into measurable outcomes at scale.

Learn more at www.moodrhealth.com