Turning the key at SNG
Your Voice. Your Stories. Your Community.
Turning the key at SNG is our brand new podcast designed with you in mind. It’s a space where we share updates, answer your questions and explore the issues that matter most to Sovereign Network Group customers. Our goal is simple: to be open, accountable and empower you to have a real voice in how SNG operates.
Why Listen?
· Transparency: We’ll give you clear updates on policies, changes in regulations and our long term plans. You’ll know the reasoning behind our decisions, straight from the source.
· Accountability: Hear directly from our colleagues and fellow customers as we discuss projects, bust myths, answer your questions and tackle concerns together.
· Customer Influence: Your voice is at the heart of this podcast. You’ll have opportunities to submit questions and share your experiences and feedback.
Turning the key at SNG
A green SNG
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
In this episode of Turning the key at SNG, guest host Nichola Rogers, one of SNG’s customers, explores what sustainability really means for our residents and the planet. Nichola is joined by Dan from Environmental Health and Safety and Pete, one of our Electrical Technicians, for a conversation that busts myths, shares practical insights, and shines a light on the real-world challenges and opportunities in sustainable housing.
Dan breaks down why sustainability is often misunderstood in the media and emphasises SNG’s role in reducing environmental harm while meeting our legal responsibilities.
Pete shares his on-the-ground experiences supporting customers every day. He talks about why education is the most important ‘upgrade' we can make in homes, the energy issues he sees most often, and how simple changes can prevent costly mistakes.
Tune in and discover how small actions, by colleagues and customers, can make a massive difference.
Useful links:
https://www.sng.org.uk/customers/greener-future
https://www.sng.org.uk/customers/support
https://www.sng.org.uk/about-us/customer-engagement