Scaling Station Podcast

Scaling Station Podcast features conversations with founders, operators, and leaders rethinking how the built world works. Host Will Rodosky explores the intersection of real estate, technology, and entrepreneurship — uncovering the strategies, setbacks, and stories behind scaling businesses that shape our communities.

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Scaling Station Podcast

You Can't Answer Customers With Silence | Pedro Chiesa, Dedalabs | Scaling Station Podcast

September 25, 2025 • Will • Season 1 • Episode 1

In this episode of the Scaling Station Podcast, I sit down with Pedro Chiesa, CEO of Dedalabs (https://www.dedalabs.com), to explore how AI is transforming customer communication in real estate.

We discuss:

Why silence is the biggest killer of customer trust
How virtual agents can create 24/7 customer engagement
The future of AI adoption in real estate and property management
Pedro’s journey building Dedalabs and lessons for founders

These AI-powered virtual agents truly help real estate companies handle more interactions while improving client satisfaction + reducing costs.

🔗 Learn more about Dedalabs: https://www.dedalabs.com and follow Pedro's LinkedIn: https://www.linkedin.com/in/pedroichiesa/

🎙️ Follow the Scaling Station Podcast for more conversations with PropTech & real estate leaders.

📌 Connect with me on LinkedIn: https://www.linkedin.com/in/willrodosky/

#RealEstate #PropTech #AI #ScalingStationPodcast