Beyond the Sketch
Beyond the Sketch is built for adjusters, roofers, and insurance carriers who want to stay ahead of what's next in property intelligence. Hosted by Brittany Harris of Sketch My Roof, this show goes beyond roof measurements to uncover the people, ideas, and innovations shaping the future of insurance, claims, and construction. Each episode features conversations with industry leaders, entrepreneurs, and change-makers who are redefining how we think about property data, technology, and customer experience.
Beyond the Sketch
Beyond The Sketch Ep. 4 | Training Is Not A Department w/ Erika Duda
In this episode of Beyond The Sketch, Brittany Harris sits down with Erika Duda — CEO and Founder of InsureQuest — to unpack one of the most overlooked growth multipliers in the insurance world: training.
Erika challenges the old idea that “training” belongs in HR or onboarding. Instead, she shows how true organizational training is a mindset woven into every process, every interaction, and every leader’s responsibility. Together, they explore what happens when you stop treating training as a department and start treating it as a culture.
From developing high-performing adjusters to building scalable systems that save time, money, and energy — this conversation will make you rethink how growth actually happens inside an organization.
🎧 Tune in to learn how to turn every role, every mistake, and every day into an opportunity to train better and lead smarter.