Beyond the Sketch
Beyond the Sketch is built for adjusters, roofers, and insurance carriers who want to stay ahead of what's next in property intelligence. Hosted by Brittany Harris of Sketch My Roof, this show goes beyond roof measurements to uncover the people, ideas, and innovations shaping the future of insurance, claims, and construction. Each episode features conversations with industry leaders, entrepreneurs, and change-makers who are redefining how we think about property data, technology, and customer experience.
Beyond the Sketch
Adjusters Got Lazy and Created Their Own Replacement w/Mike Fannon
"I make more money if I find damage. I WISH that roof blister was hail."
If you're an adjuster complaining about no work, this episode will either motivate you or piss you off. Either way, you need to hear it.
KEY TIMESTAMPS:
00:00 - Music video intro (because why not)
01:38 - Are the glory days behind us?
04:03 - Anonymous adjuster getting evicted - Mike's response will shock you
11:48 - How adjusters created the ladder assist monster
14:46 - Why we make LESS than ladder assist companies
17:56 - "I make more money if I find damage" - CONTRACTORS LISTEN TO THIS
20:17 - LIGHTNING ROUND: Agree or Fight Me
24:32 - Burnout is real - here's how to survive it
31:20 - Mike's billboard message for the entire industry
ABOUT MIKE FANNON:
12+ year industry veteran, owner of Fannon Claims (merging with Top Shelf Adjusting), former restoration contractor turned adjuster. The guy who will tell you exactly what you need to hear, not what you want to hear.
MENTIONED IN THIS EPISODE:
Why fee schedules haven't changed since 2019
The "show up without a ladder" story that got an adjuster fired
How to know if you're a bad adjuster
The real reason carriers are cutting field staff
One piece of advice for adjusters thinking about quitting
This isn't your polished corporate insurance podcast. This is real talk from the field.