Real estate is having its travel-agent moment — but the higher calling is stewardship. Serial Entrepreneur, investor, and Sutton Group CEO, Ross McCredie explains how verified identity and accurate data can protect families from financial abuse and turn brokerages into true homeowner wealth platforms.
In this episode:
Guest: Ross McCredie — CEO, Sutton Group
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Full Show Notes: Coming soon — check back!
[00:00] Elder abuse & fraud: why it matters
[00:20] Show open
[00:44] Host intro & setup
[01:20] Who is Ross McCredie (bio)
[02:13] Travel → real estate: the disruption analogy
[03:28] Has the industry really changed?
[04:17] From transactions to homeowner-centric “wealth” model
[06:09] Affordability, options & fiduciary collaboration
[08:03] “Who’s we?”—Sutton + Cornerstone platform
[09:31] Web3 roots & platform distribution
[10:26] Digitizing/verification: people, pros, and property
[12:15] Partners & rollout (Interac, BC/ON)
[13:15] Example: verified data across an owner’s lifecycle
[15:17] Raising the bar: standardizing top-agent practices
[17:16] The next 5 years: attrition, liability, professionalism
[20:16] AI in real estate: data quality over hype
[24:41] For consumers: true cost of ownership & planning
[27:09] Elder abuse deep dive: prevention by design
[34:21] Canada vs US: transparency, lawsuits, incentives
[38:06] Adoption, teams & community advocacy
[41:19] Why build in Canada? Talent, infrastructure, urgency
[46:07] Proptech community, collaboration & close
Keywords: Canada housing, real estate innovation, verified data, digital identity, elder financial abuse, MLS accuracy, AI in real estate, homeowner wealth management, proptech, Vancouver