At the Intersection: Insights for Thriving at the Crossroads of Change

Curious, Not Scared

• Craig Francisco • Season 1 • Episode 3

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A single rushed request turned into a turning point. Jessica Smith—Deputy Chief of Business Development at The Connection—shares how a quick AI-assisted draft became a signed training contract and reshaped her team’s approach to creativity, analytics, and everyday operations. We walk through the human-first playbook she’s built inside a large nonprofit serving reentry, housing, behavioral health, and shelter programs—where ethics and guardrails matter as much as speed.

We dig into what “human in the loop” actually looks like: coaching AI like a new colleague, checking its work, and using it for first passes that free people for deeper thinking. Jessica explains why bans backfire, how to set practical policies for HIPAA and confidentiality, and where AI gives immediate lift—meeting agendas, minutes, brainstorming lists, catalog taxonomy across 600 courses, and automated performance summaries. The secret isn’t magic prompts; it’s a mindset of curiosity, clear examples of “good,” and small wins that stack into culture change.

You’ll hear candid stories of missteps, fast pivots, and the difference between generic content and work that reflects your voice and standards. We talk about agility in policy (because six months can make your rules obsolete), how to create safe forums for sharing use cases, and why the cost of waiting now exceeds the cost of careful experimentation. If you’ve felt overwhelmed or skeptical, consider this your practical onramp—treat AI like an assistant you’re onboarding, start with low-risk tasks, and build from there. Enjoy the conversation, then tell us: what’s the first task you’ll offload to AI today?

If this resonated, follow the show, share it with a colleague, and leave a quick review to help others find these conversations. Your support helps us bring more human-first stories of AI at work.

SPEAKER_00:

So welcome to the show, Jessica. I'm super excited to have you on here. And before I let the audience know how you and I met, I would love, if you could, just take a couple minutes and introduce yourself and your current role at the Connection. Would love just to, if you could, give everybody a little bit of insight as to what you're doing today.

SPEAKER_01:

Sure. Well, first, thank you for having me. I am well known to love the opportunity about things I'm excited about. So super thrilled to be here.

SPEAKER_00:

Awesome.

SPEAKER_01:

Jessica Smith, I am the Deputy Chief of Business Development over at The Connection. The Connection is actually a pretty large nonprofit in the state of Connecticut. We have 45 programs and an array of services. We focus on re-entry after incarceration. We also have some child welfare programs, which are really focused on housing and family preservation. The housing is the primary intervention. That's a really innovative, important model. We're really proud of that work. And we also have some uh the continuity of care between residential and behavioral health outpatients. So folks who need to have more intensive services and then the traditional outpatient services as well, where they're getting substance abuse and mental health. I should also mention that we do a lot of work in housing and homelessness, and we do have shelter programs. The connection has a really innovative business unit called the Institute for Innovative Practice. That is my primary responsibility over there, though. So of note, we have always trained our 530 employees, and we had this outstanding program for professional development as well. A couple of years ago, we decided to make that a social enterprise because that high-quality training had a place in the market. And so now we are offering training and consultation to other organizations, both for-profit and nonprofit. And all of the revenue that we generate from those services goes back to our programs.

SPEAKER_00:

Wow, that's amazing. And so just for the listeners, I will go ahead and put a link to the website in our show notes. So for those that want to learn a little bit more, Jessica, about the connection and everything you're doing there, I'll make sure that we have that in the uh the description and the summary of the show. But let me just bring everybody back to so you and I have known each other now for less than a month, almost coming up on a month, but we met each other at a retreat in Bend, Oregon, an executive retreat. And Lisa May, who we both know and husband Scott May, put on like a just a phenomenal experience for all of us that were there. Authentica, which is a group that we both um understand and know and follow, helped co-sponsor. So great event. I quickly realized that you know you had this dynamic personality. I could tell that you know you had you know leadership qualities before I even knew what you did or anything about you. So I I really was I'm excited to have you on the show because I want others that are really curious in today's space about AI and how to be practical. So we're not gonna go like super techie deep here, right? That's not who you you and I are and what we know, but we can be power users. And I and I know that when I talked to you about AI, you were like, yep, using it, this is what I'm doing. And you're you're kind of always, to me, feel like a leader that's always gonna try to get better and kind of push a little bit and see what's out there. So if I guess the first question I want to ask you, could you help us and the listeners understand your personal journey with AI? Just anything you want to share that might be helpful.

SPEAKER_01:

Sure. Uh, I think this speaks overall to kind of who I am. And I appreciate the kind words. I I like new and interesting things. I've spent my entire career in transformation. So if there was a program that was struggling, uh, we we got in there and we figured out how to how to right-size things from uh client satisfaction, funder satisfaction, staff satisfaction, and that's always going to drive the bottom line. So whether that was the boom of electronic health records in healthcare and behavioral health, where we had to move from paper charts to electronic charts, it's not a big deal now for you to go to the doctor and a computer to be between you and the doctor. It was a big deal back then. There was an absolute wave of concern that that was going to water down the quality of care. And so I was on uh a team that was actually part of uh the last organization I worked at building the first electronic health record. It's not about building the tech, it's about getting the people to feel comfortable about using that in a people-centered way. And so, transformation, I've I've just have it in my DNA to not run away from it. I am automatically curious. And so, when you ask, how did I kind of come up on AI and why did I not collapse in fear, which we saw in that first wave, it's because I was just I'm wired for curiosity and enthusiasm often. Um, but curiosity first, I have to be convinced. And so uh the best thing that I can say here to demonstrate how this worked, and this is a true story. I have a dear colleague who got into the first round of Chat GPT. I could not get a username and ID, if you recall, when they rolled out. So that was not fun for me because I was curious and couldn't get in. And so I started asking him a lot of questions about how he was using it, what it was for. And we had a training request come in. My team was out. We had this big grant from the federal government, we were super busy. And one of my lead trainers said, I got a phone call from an organization for a training we don't currently have, but it's something I specialize in. She said, professionally. I'm very interested and I'm very confident we can do this and do it well, and then do it again, right? That's the whole point. Yep. And so she said, he needs a uh title and description with learning objectives by tomorrow. And I am in, I think she was in Massachusetts at the time doing a training. And I said, Hold on, can you braindump everything you know about this topic and everything that he needs to fill the gaps on the last training he purchased that he said didn't meet his needs? She said, Yeah, I can do that during the lunch break. But she didn't know why. I was asking.

SPEAKER_00:

Right.

SPEAKER_01:

I said, Can you just do that for me? So she did. I sent it over to my friend. So to be clear, I don't even have chat GPT at this time. He puts it in with a with whatever prompt he put in, and we got back a wonderful starting draft of this title, description, and learning objectives that she brushed up, she submitted, and we we won that contract. Uh so that is truly how I got started. Um, I eventually realized that we were going to be able to take ideas to execution at lightning speed. So uh, you know, from there I was convinced. I just had to get my own account, and then I can talk later about you know, trying to convince everybody else this was a good idea.

SPEAKER_00:

What was that feeling? So when you first saw that come across, right? So your friend did it, sent it back to you. Do you remember, like in that moment when you saw the output, like what was going through your mind at that time?

SPEAKER_01:

Yeah, I I wish, I wonder if I could scroll back and even see it. I I think I said something like, holy hell, I just couldn't believe that many words formulated so beautifully could come out so fast. Um, we obviously edited it to make it, you know, AI is not gonna know which things to amplify in the way that we did. Um, so she did edit it, and and we can talk more about how we work in that dance with AI. But I just remember, I think, truly saying to him, holy hell, thanks, and then running to the computer to get it to her so she could get it over to our customer.

SPEAKER_00:

Right. And I and it's so beautiful. And I and I do uh, we're gonna definitely go here where where we talk a little bit about the human in the loop and what makes what makes it actually work at a level that to me it can be incredible. And there's there's so much negative talk, even on LinkedIn, I see it from from people that I follow, know and respect, where they're just like, oh, everybody's using you know uh AI to write all their articles or write their posts. And and there's probably some of that, don't get me wrong, it's out there. But I do think if you're able to take like what's in your mind, the the beautiful ideas that we all have and sometimes struggle to get down on paper. I know that's always been a challenge for me. And the relationship I've built with you know, my AI and Chat GPT helps me get some thoughts that I have quickly down in a way that's concise, that others can understand. And so I think it's you know, what would you tell the people that are so just negative against leveraging this technology?

SPEAKER_01:

I would first I want to go back to what you said. There's lots of criticism that people are using it to write without thinking, they're creating massive amounts of content that's not original. And I agree, maybe that's a controversial opinion. But if you scroll through LinkedIn right now, you'll see a lot of that. Uh, that's probably not gonna stop until people learn how to do better. And and so, what what I would say is it's it's okay to acknowledge that that is happening. That doesn't mean that the tool itself is not useful. And so, as you start to work with it, if you hold yourself accountable to evolving with it and coaching it, creating that dynamic relationship or dance, the content gets much better. And so the way that I think about it is it's a thought partner. I would say to anyone who is just going down the negative path to maybe pause and tune out the artificial prefab type stuff that is absolutely present and challenge yourself to learn how to use AI in a different way. We're not even talking yet about using AI in businesses at scale. We are just talking about day-to-day optimization, right? And amplifying your own work. So, my most robust relationship with AI is not, I mean, I run a social enterprise that sells training and consultation. I assure you, our training and consultation are not written by AI at all. Right. But when we do have a really powerful team meeting, I'm I'm in my office right now and I'm looking at something we mapped out the other day. We have incredible ideas, so much innovation pouring out of us around the synergy between our website, our catalog that's launching soon, and our social media and how that all aligns, right? And we're talking about how our trainings are aimed at people and leaders and performance and all these different categories. We have 600 trainings. And so re-categorizing all of those that in a way that makes sense across websites, social, and catalog, right? That's a joke for AI at first pass. We did the human-charged, you know, uh lightning in a bottle, authentic, you cannot fake that level of, I would say, emotional intelligence and creativity. And then we let AI transform it. And I'll bring it way back down to something really practical. We have a wonderful leadership development uh training called IRISE. It's an acronym. We want to create these really simple branded stickers to have it our our upcoming speaking engagements. And listen, I I have lots of strengths, people in my team have lots of strengths, but but that kind of creative, punchy thinking with taglines is not one of them. And so we started, we told it we wanted uh sentimental taglines using our curriculum. We gave it this wonderful prompt, and it came up with great things like Watch Me IRise and I rise and thrive and I rise and shine. Do I think that we couldn't have come up with that? Of course we could have. But for how much time would that have taken?

SPEAKER_00:

Yeah. Yeah, you real quick, you said back in that this team meeting how you're using, you know, AI to help your your your you know, some of the tasks that we've all done our entire careers, there's no doubt that you know, a big percentage of these, it depends on everyone's job of what that looks like, but there's a lot of stuff that we've had to do that's just not fun. It's it's not using our best self, right? It's not using what I'm my gifts might be or your gifts. And for your team to be able to sit there and understand that, hey, if we did this, we can all operate and play at our best, right? At a super high level, have fun, be creative, do our work in leverage AI to help knock out some of this these tasks that nobody probably would have enjoyed doing.

SPEAKER_01:

Absolutely. That's right. So creating, and that's where you start. There are low-level tasks like meeting minutes and agenda setting, there's brainstorming tasks, like I just shared around the stickers, there's business strategy. I'll get in a full-on conversation with it as a true thought partner. We also do our year-end close on all of our key performance indicators and our uh performance data around which trainings perform the best. It's all automated now because we've taught AI how to do that. Now, that's those are spreadsheets we track and create all year long. And then we just taught it how to analyze those and output to us as opposed to us doing that manually every year.

SPEAKER_00:

Yeah, that's that's just that's unbelievable. It's beautiful. And and really what I see, Jessica, in your in your past, obviously, with your educational background and what you've done before, I think probably has helped you really understand the power of this technology because it's unlike anything we've ever seen before, like not even close. And you understand the power of the I'm gonna call it human in the loop is a is a term that people throw around a lot. But when you think of AI and then how it can be most effective when you, either as a thought leader or your team, help help others understand the power of really embracing it, but being this human, right, that's that's driving it. Like you're you're the pilot of the aircraft, you're not just letting it go on its own. So, can you talk a little bit about the importance of the human being involved?

SPEAKER_01:

Absolutely. We made those mistakes. Well, I made those mistakes. Uh, as an early adopter, it's two things. Uh, the first one was when when things initially rolled out, we had a couple forward thinkers, uh, colleagues I really respect, we just got together informally and said, okay, this train has left the station, we should sit down and talk. And at that meeting, I was both, you know, really proud of our forward thinking and innovation as a nonprofit, and kind of stunned because as much as that conversation was robust and invigorating, and it was really fun to hear how people were using it in those early days. The the default was, well, we can't let staff use this. And I sat with that, I listened, I expected it, but I I sat with it and then I finally spoke up and I said, they're going to use it anyway. We're going to need to create guardrails and guidelines and educate them because we don't want to be the organization that doesn't use it. We want to be the organization that uses it ethically and with integrity. And I completely understand and appreciate having run programs most of my career. HIPAA is a real thing. Patient confidentiality is a very real thing. And so we are going to need to be providing that education on the forefront so our staff continue to deliver compliant and excellent services, as opposed to they just can't use it, because then they're going to go use it and it's going to do more harm. And that completely shifted the conversation. So I did, I did want to share that. The second piece, though, that's really important is I myself made the mistake a few times of expecting a finished product. And that is not what anyone going into using AI on the individual thought partner level for any content generation or just idea generation, it is not going to be a finished product. It it does it does lag, it gets lazy, it doesn't always output something that's great. And so I've got to get involved. I love the human driving. Um, and that you're the pilot. I like that analogy. Uh, you should expect to need to get involved and do that dance and provide that guidance so that that magic can happen.

SPEAKER_00:

Yeah, it's so good. So good. The going back to your first comment because I'm seeing this, and it it's so it's amazing how brave you were to stand up and recognize what would happen to the organization if you put this policy in place that said, nobody's gonna use it, and it's done, and this we're just gonna continue to go forward because you're right, everybody is gonna go home and they're gonna they're gonna use it because it's it's it's so amazing that it's it's really it's um there's companies out there, and I and I will make this statement. I I truly believe you are gonna do damage to your company long term if you do not allow your employees to engage in a controlled environment, like you had your guardrails, you have your policies in place, but but not to allow it in into the business and thinking that they're not gonna go home and play with that or be attracted to another company that's now allowing their employees to engage and learn. It's gonna do, I believe it's gonna put companies at risk. Do you do you agree with that statement?

SPEAKER_01:

Uh, I could see how that's true. I it's funny having been a person who's worked in nonprofit my entire career, but I oversee a for-profit, you know, revenue generating arm of the company. So I kind of live with both feet in both worlds. And I have this point of view around there are innovative uh nonprofits that sit on the forefront of transformation. I've said that about the social enterprise itself. Our CEO uh was a visionary in seeing that after COVID, you know, individual donor solicitation was kind of going to be a real challenge, let's say, right. Um, and then supported this social enterprise and and the launch of it, and that that itself took a lot of um, it's it's different in the nonprofit space. But when you look at for-profit companies, I could emphatically agree with you that that I do not see a way forward without AI being fully integrated into their businesses. In the nonprofit world, I think there's always this hesitation around the people that we serve, HIPAA compliance, privacy, standards of practice. But when when that happens, I often encourage us to look towards big healthcare institutions because AI has been around for a while in the back end diagnosing and screening and compressing data. Um, that that was happening for a long time. And so it's possible to create those guardrails in our industry as well. And I'm really proud to say it. We've we've done that. We have an AI policy, we've educated our staff. My team is using it all the time. I know my colleagues are also using it ethically and effectively because it it's it's the way forward. I don't think we can just leave it as an optional thing anymore.

SPEAKER_00:

Yeah, I don't either. And I just commend you and and your company for how you've embraced it because I do agree. Having not worked for nonprofit um company in in my past, I'm sure there's definitely, you know, you you have different guidelines, and there's a lot you have to be respectful of. And it is amazing, though, how you've you've got something in place that's working today, and also recognizing where the for-profit businesses, what is happening, because you know, it's changed, it's changed so fast, even in the like the last six months. I was just talking to a partner of mine, and what has happened in six months feels like it would have taken 10 years with something that was you know tied to maybe the internet when it rolled out. Like the place of change is unlike anything we've ever seen. So being agile and making sure we're adaptable, not only as individual practitioners, but also as companies, knowing that what you've put in place today might not be okay in December, right? And so, how do you look at that? Because people really struggle with that, right? They work hard, they want to get their policy in place and then forget about it. But this is this world is different.

SPEAKER_01:

Yeah, so I was just driving the other day and I was giggling to myself, thinking about you remember when cell phones first came out, right? Remember they were in cars, but they had cords?

SPEAKER_00:

Yep.

SPEAKER_01:

And then there was the flip phone, right? The big gray-ish flip phone. And and then we had all the iterations of the phones since. And so I was thinking to myself, the way we're using AI right now is probably ridiculous. It's probably fumbling and bumbling around in an antiquated way that we will we will laugh about, but the time the trajectory on that is probably much, right? That it's shorter. We'll probably be laughing to your point in six months, a year, three years. I can't even imagine where AI will be integrated into everything in 10 years. And so my advice, I think, is just to expect to have to innovate. If you are not positioned well to be, like you said, agile and innovative and open-minded, you don't, I don't know as much about AI as maybe people think. I'm just open to its evolution and a thoughtful, uh, reasonable integration of it into our business, both based on budget, right, and constraints and industry and staff readiness. But the idea that we weren't gonna do it at all, I remember um my team saying, wait, what we do, the thing that makes us great is that our our content is cutting edge, created by social workers and industry experts. It's customized to the organization. How are we gonna do all that if we use AI? I said, we're not gonna use AI to write our content, and we are never going to have to uh worry about that lack of the human interaction of the facilitator, but we are gonna use it to free us up in some of the more mundane tasks so that we can do more creative thinking or organizing and all the other examples that I gave. And so this idea, it's not about knowing exactly how to use it. I haven't even taken a course yet. Right ultimately, it's about mindset.

SPEAKER_00:

Yeah, it's so it's so true. And and you know, talking about like court, I've not taken one either. And it's but what it because there's really not one to me out there, it you have to use it. Like you've got to go in there and you've got to do the trial and error, you've got to you gotta fail, you gotta, it's it's it's like building a friendship with somebody. I mean, you have to, it takes time, it's not just gonna work perfectly out of the box. And I look at all of these products that are that are coming to the market daily now, you know, that we're we're being bombarded with, you know, AI bought this and and that. And and I'm I'm fascinated with it all because I see where people are trying to make money quickly and I get it, there's there's a market for it, but I also believe that it is changing so fast, and we as humans are the ones that are driving some of that change just because we are learning every day how to engage differently or at a deeper level and we're getting better outputs. And and so I just I'm fascinated with the stance you've taken, and I think it's brilliant because we we don't need to know everything, we just need to be open and we need to continue to practice and embrace it and have a healthy relationship with what's going on and not demonize it, right? That's I think there's too many people doing that. Um, but anyway, that's that that's wonderful. The other the other question, Jessica, that popped in my head when when you were talking, if you could, if you could help, there's there's people that feel really overwhelmed with this. Even with listening to you talk, I think you're gonna provide a level of clarity and maybe some encouragement for some people that have not embraced AI to maybe go out there now and and and start it, whether they're using a free version or a paid version. But they're gonna be overwhelmed, um, probably skeptical, probably have a little bit of a fear. Thinking of your background and transformation and what humans go through. What advice could you give our listeners that are about ready to embark on this journey?

SPEAKER_01:

Well, as a leader, I would say set that tone that we are not going to shut it down or shut it off unless that's your company's policy. Uh but you know, if it's if it's an option, open the conversation. Uh that's how, you know, the key to transformation is we can't be uh, you know, in silos or with you know, covering our ears or our eyes. Um so I would say set the tone to have the conversations. I'm a I'm part of a couple of networking groups where we have an ongoing standing agenda item on how we're using AI so that I can hear how other businesses are using it, which really sparks a lot of uh enthusiasm and ideas for for me and my team. But we are using it, it's open and on in every meeting. It's totally common practice for someone to say, hold on, and then generate some ideas, read them off. If they're terrible, which by the way happens, it's not getting what we're what we're given, and and it's not the time. And I'll say, okay, I'll leave a sticky note here and I'll do some deeper work on that with it, and I'll I'll email you what I get if I get anything you know that that sparks for us. It's completely okay for it to be part of the conversation, generate ideas, and then let them go. The other thing that I would say, if you've not used it at all or you're struggling in any way, I would start thinking of it as a colleague that you are onboarding. So it's not right now, it's my colleague, it's my thought partner because I've trained it.

SPEAKER_00:

Right.

SPEAKER_01:

In the beginning, it's a colleague that you are onboarding. You've got to give it clear instruction and you've got to absolutely check its work. Please don't make the the the sort of you know novice mistake of copying and pasting output. You've got to check its work, iterate with it, and then truly teach it what good looks like to you because it's working with a sea of human-generated, just brain-dump content. There are infinite outputs. And so as you start to refine it, coach it, say good, more like that, or please don't use that moving forward. I remember that. Uh, this is key to my business. Uh, I'll I talk to it just like that. I talk to it like I talk to my team. Great idea. Write that down. Kind of, you know, great idea. Don't forget that. Um, you're gonna teach it what good looks like to you, and then you go from there. And so it could be really simple things like setting meeting agendas, summarizing meeting notes, doing deep research on something you want to launch. Um, you can go anywhere with it. And if it if all of this is overwhelming you, have it meal planned for the week. I don't know anybody who has a career that has the time and joy. Maybe you're up there, but you know, have it meal planned for you, and it will it will start to reduce the skepticism and build a little bit more curiosity, and I would say probably a straight obsession with what this thing can do.

SPEAKER_00:

Oh, that is so good. And I and I hope people, I mean, I would even go back in like the last three minutes, listen to that again. If you have any of this feeling of anxiety and you don't know where to start, that was so good. And I do think it's it's practical. It gives people a chance to just say, you know what, you're you're not gonna make a mistake. There's no right or wrong. It it's what we make of it. And I do think, like you said, Jessica earlier, it is it's completely a mindset that you have to go into this with an open mind, understanding that this technology is not going anywhere. I mean, we are just at the very beginning stages. And so to be a part of this journey, I for me personally is very critical. Like I would, I can't imagine being, you know, a year behind or two years behind. And and there's a lot of people that that are there, but there's still time to catch up. And but I would, I just I love what you said. I encourage everybody to spend the time, you know, daily, even if it's 10 minutes, you know, 15 minutes, whatever you have, just start to build the relationship, just like you said. And I and I think that's probably the most valuable message that's coming out of this episode for others to really just take home.

SPEAKER_01:

Well, thank you. I meant it. I meant every word. I I wouldn't see how it could hurt. I had a wonderful experience sitting with my mom showing her chat GPT, and I wish I had had someone record it because even though a small task, like I said, around meal planning, it's very powerful. I think one of our greatest limitations as business leaders is I'm not sure we can understand how powerful this thing can be at scale. Uh, we probably are all subconsciously a little bit tied up in the, oh my goodness, you know, it's really hard to think that big. To people listening, you don't need to right now. It's just create, it's it's integrating it into our culture, honestly, as humans, that that this this has value and we're here to we're here to dance with it, and and there's no wrong way to use it. There's just an infinite uh possibility and opportunity there.

SPEAKER_00:

Yeah. Wow. Just I love it. And you know, Jessica, this has been a really good episode. It's I knew it was going to be good, but it's even better than I thought it was going to be, which is awesome. And my my goal is because you're you're embracing this the right way and you're putting the human first, as as this we continue on here in the future over the next, you know, a couple years, it's going to be fascinating to see where it goes. And I'll make sure that you're going to be a guest that's on frequently, just for us to really continue to help educate and push others to at least embrace it and to try and have an open mind. And that's you know, that is a big takeaway for me for what you shared. And I I want to ask, I guess, one last question, just for you know, just for the very end, to help others maybe kind of frame this. Is there anything you would like to share with the listeners that maybe we didn't hit on, that you've experienced, that you would just recommend that they do or or listen to, watch, whatever it is. I just want to give you kind of an open forum here to share anything that you think would be valuable.

SPEAKER_01:

Well, I I think that I would probably say thriving in this environment does not mean you have to be an expert. It means you have to be curious. I've probably said that many, many times throughout this, but I cannot it's so important to show up with curiosity. So thriving doesn't mean you have to have all those answers set out, and you don't have to choose a side of you know, absolute, complete, perfect, perfect, you know, integration, or it's gonna take over the world and we're scared. It you don't have to choose a side like that, it's a partnership. And honestly, I do think that the cost of staying on the sidelines is gonna be higher than the cost of experimenting with it. I mean, we have an opportunity to let AI do the repetitive work at just the bare minimum day-to-day. And then we get to do the deep work of creativity and strategy and building culture and connection on our teams. And I don't know about you, but I would much rather do those things.

SPEAKER_00:

Oh my gosh. Yeah, that's so good. So, so good. Thank you, Jessica, for your time. Thank you for sharing your your personal journey, your experience with AI, you know, personally and you know, at the company, what you've seen others do. I there's a lot of value in this episode. And again, I just can't thank you enough for taking the time to be on. And I look forward to having you on future episodes.

SPEAKER_01:

Thank you so much for the opportunity. This was great.

SPEAKER_00:

Awesome. Thanks, Jessica.