AI in Action
Welcome to AI in Action, where we explore the latest in artificial intelligence and what it means for your business. Each episode delivers sharp insights, breaking news, and real-world strategies to help you prepare for AI and put it to work.
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AI in Action
AI Discipline Beats AI Hype
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The Salesforce Spring '26 release focuses on AI governance, observability, and operational maturity rather than flashy features. In this episode, Eric Housh and Zack Terry break down the five most important AI-centered updates and what they mean for leaders scaling Agentforce and automation.
They cover AI-generated Flow builds, Digital Wallet transparency, Scale Center observability, generative engine optimization inside Experience Cloud, and the critical retirements that could impact your org.
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