Growth by Design
Growth by Design isn’t just another business podcast; it’s a conversation about building stronger organizations by design, not by chance. Each week, we dive into the realities leaders and entrepreneurs face: scaling teams, navigating shifting markets, and overcoming hurdles every business encounters. You’ll hear timeless strategies paired with fresh insights from years of partnering with companies across industries. Expect discussions on empowering employees, strengthening culture, tackling sales challenges, marketing missteps, and accounting lessons learned the hard way. We’ll share case studies, break down current market climates, and spotlight trends that matter today and tomorrow. Each episode also features a Recruitment Tip of the Week with practical, actionable advice on hiring, retention, and talent strategy. Growth by Design gives leaders the tools, context, and perspective to put into practice immediately.
Because growth doesn’t happen by accident—it happens by design.
Growth by Design
The Hidden Costs of Turnover (and How to Fix Them)
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In this episode, Rob Graham and Ross Rosner break down the real cost of losing the people you most want to keep: lost productivity, missed opportunities, morale dips, and the ripple effect that can trigger more exits. We share practical steps leaders can use right now to reduce surprise attrition, build career paths, and create a culture people want to stay in.
Timestamps:
00:00 Intro & tagline
01:05 Defining “turnover” that really hurts
04:10 The 30–40% replacement cost, explained
08:20 Culture ripple effects and morale
12:15 Practical retention moves for SMBs
18:40 Career paths, training, and leadership development
24:10 Why counteroffers usually fail
27:00 Tip of the Week & wrap
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