Why Restaurant Fail
Why Restaurants Fail with Garrett Lang
80% of restaurants fail within five years—but yours doesn’t have to. Hosted by Garrett Lang, a Cornell-trained AI expert and restaurant turnaround specialist, this show reveals why restaurants lose money and how to fix it. Learn how to stop profit leaks, beat delivery app fees, attract loyal customers, and use AI to grow margins. Real strategies from someone who turned a $20K/month loss into $40K/month profit.
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Why Restaurant Fail
The Red Napkin Strategy: Building Restaurant Loyalty That Lasts
In this episode of Why Restaurants Fail, Garrett Lang exposes the real reason most restaurants close their doors — not bad food, but a lack of customer loyalty. He breaks down how even great restaurants lose guests after the first visit and shares proven strategies to keep them coming back.
From John Taffer’s Red Napkin Strategy to new tech-driven tools like Plate Rate, Garrett shows how to turn first-time diners into loyal, repeat customers — without killing your margins with discounts. Discover how just a 5% boost in retention can skyrocket profits by 75%, and why loyalty isn’t just good business — it’s survival.
Learn more and grab your free Menu for Success at WhyRestaurantsFailPodcast.com