The Influence Advantage

An Introduction To The Conversation Control Map

Clive Hook

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 25:55

This is a live coaching conversation with Nick (who works in vehicle insurance and does most of his work by telephone). I introduce him to the Conversation Control Map and the two fundamentally different behaviour types to help him learn how to be more effective in conversations, meetings and negotiations at work.

After the conversation, I sent him two ThinkSpots which illustrate the map and how to use it in real-life situations. If you'd like a copy too, let me know by emailing clive.hook@clearworth.com with the subject line Conversation Control

I'm looking for people with a brain to catch who would like to be better influencers and negotiators. I'll coach you in a 30-minute session that will become another podcast. Your anonymity is guaranteed, and I know you'll learn something really useful.

Clive Hook