Serving Veterans Podcast
Across the United States, millions of veterans navigate a complex maze of systems to access basic care—yet, despite billions in funding, too many fall through the cracks. Serving Veterans is a podcast series that explores the current landscape of veteran services and the latest technologies implemented to better serve veterans’ needs.
Hosted by Northwestern University’s Network for Nonprofit and Social Impact (NNSI), this series draws from original NNSI studies and conversations with leaders across the VA and veteran-serving organizations.
Serving Veterans Podcast
All About the Referral Systems that Work
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Behind every veteran in need is a web of referrals, forms, and waitlists. This episode unpacks the referral systems that connect veterans to housing, healthcare, and employment—and why they often fail. Gilly Cantor shares insights from national data on co-occurring needs and successful referral models, showing how coordinated networks can change outcomes.