Serving Veterans Podcast

All About the Referral Systems that Work

Network for Nonprofit and Social Impact at Northwestern University

Behind every veteran in need is a web of referrals, forms, and waitlists. This episode unpacks the referral systems that connect veterans to housing, healthcare, and employment—and why they often fail. Gilly Cantor shares insights from national data on co-occurring needs and successful referral models, showing how coordinated networks can change outcomes.