AI That Earns Trust: Automation, Responsibility, and Human Skills with Chris Bruner

AI can make a business more efficient, but the harder question is whether the system deserves trust.

Chris Hutchins sits down with Chris Bruner, founder and CEO of Simple AI Solutions, for a practical conversation about what “done-for-you AI” actually looks like for business owners. They examine how to identify the right problems to automate, why poor data and technical debt can quietly sink an AI initiative, and what organizations need from a partner when the technology touches real workflows and decisions.

The conversation also moves beyond tools. Chris Bruner explains why training, judgment, communication, responsibility, and integrity become more valuable as automation expands. He shares how those principles shape his work, his leadership, and the legacy he hopes to build through his business and family.

In this episode:

• What a done-for-you AI system should deliver
• How to choose useful automation opportunities
• Why data quality and technical debt matter
• The human skills AI cannot supply
• Trust, accountability, stewardship, and legacy

Connect with Chris Bruner:

• Simple AI Solutions: https://simpleai.solutions/
• LinkedIn: https://www.linkedin.com/in/chrisbrunersimpleaisolutions/
• The Business Leader’s Legacy Podcast: https://podcasts.apple.com/us/podcast/the-business-leaders-legacy-podcast/id1882853210

Chris’s business and podcast links are current. Simple AI Solutions, The Business Leader’s Legacy Podcast.

Transcript

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SPEAKER_02 0:00

Welcome back to the Signal Room. I'm Chris Hyshit. Quick thing before we start. I wrote a book. It's called Beneath the Signal, and it's about the human work behind trusted data and responsible AI and healthcare. If that's your job, go search Beneath the Signal on Amazon now and pick up your copy. Okay, here's our episode. Chris, welcome to the Sigma Room.

SPEAKER_00 0:18

Thank you for having me. It is an honor to be here, Chris. I appreciate it.

SPEAKER_01 0:22

Well, first and foremost, I just want to say congratulations. Uh I understand you had your fourth child, so congrats to you and your wife.

SPEAKER_00 0:31

Yes, thank you. It is uh definitely sleepless nights, but it is amazing. Uh children are just amazing. And yes, number four. So it's been uh it's been a journey.

SPEAKER_01 0:41

I think once you hit number four, you've achieved a whole nother level. For me, having two, I loved them dearly. They're both in their 30s now. But you know, those those early years, man, you're the whole sleep thing, that was legit. You get adjusted to one, and then you find out you need a different manual because no two of them are alike, right?

SPEAKER_00 1:00

That's right. I know, I know. It is, it's definitely been a whirlwind. I was going into this one and thought for sure I was like, okay, it will be good. Give me a week or two, I'll be like back at it. And yeah, almost three, four weeks in, and I'm still playing some catch up and yeah, but it's good. It's good.

SPEAKER_01 1:18

Well, obviously, we know that you're father, um, but I'd love to hear a little bit more about who you are and what you build at Simple AI Solutions.

SPEAKER_00 1:26

Yeah, of course. So, yeah, Simple AI Solutions, it's an AI agency. We help businesses with lead generation automations, um, as um, you know, not just taking the AI tools, but leveraging it with the right type of strategy. You know, as anyone who's dabbled with AI, um, which most people have nowadays, um, leveraging AI in the correct way is huge because you can waste time, you can waste money, you can do things that make your business or make it sound or look like AI, but leveraging AI in the right way with the redundant tasks is typically what we focus on. And so, yeah, it's it's coming in as a growth partner for businesses, um, small to mid-sized businesses, and helping them leverage AI in the ways that actually move the needle and help them either save time with automations, save money with automations, or try to gain more leads and more opportunity through different strategies with AI.

SPEAKER_01 2:33

And so like most things that I've come across when I talk to people about AI, there's a there's a backstory. And I'd love to hear a little bit about yours. And how did you get here? What was it actually that inspired you to start doing this kind of work and to support all kinds of different businesses, owners, consultancies for various kind of verticals?

SPEAKER_00 2:54

Yeah, yeah, of course. So I have been doing this for around nine-ish months now. So it's fairly newer journey for me. And before this, I actually worked in healthcare for most of my career. And then also I worked in my church, actually, which is a big megachurch, leading these big events and projects for the church. And, you know, I kind of had both of these career paths going, where both of them within the hospital and within the church, I was leading events and leading projects, and it really kind of sparked my interest in project management. And so I actually went back to school. Luckily, at the hospital, they offered free schooling, and I took as much advantage of that as I could. I got a bachelor's degree, I got two master's degree, all paid for just through the hospital, which is amazing, such a game changer. And a lot of that focus was on business and on project management. And so I after I finished my schooling, started looking into other opportunities. And it was kind of a few years ago when AI, ChatGBT was coming out and is being used a lot more. And I was thinking what really is going to be really relevant years down the line, years down the road from now. And I had seen this like business model of running an AI agency where you're helping businesses leverage AI, right? Because AI is being leveraged in all sorts of different ways now. But especially when it first started coming out and first started being used, it was the big major companies that can invest millions and millions of dollars into AI to create these efficiencies. And my business model is to help the small to mid-sized businesses because businesses are typically they understand that AI is a game changer, but they just don't understand exactly how best I can leverage it, how best can I use that? And so I come in as a growth partner and help them achieve those goals as within their business, leveraging AI. And obviously, AI can't solve everything, but it's doing a deep analysis and trying to figure out where the bottlenecks are and seeing if there is a efficient way to leverage AI in that. And so that's uh initially, that's kind of how it came to be just kind of discovering different business models. And I've always had that entrepreneur itch. And this is the first time I've really gone out and pursued it, and it has been a journey. Um, I have so much more respect over anyone who's gone out and started a business because it is difficult, it is challenging. Um, it is definitely a huge blessing. It comes with so many great benefits like being able to work remote and be flexible with my schedule and be there for my family and my kids' games, but it is definitely challenging. You have to work to get money on the table, and you don't just get a clock in and clock out, right? You're running this thing. And so, yeah, it's uh it's definitely been been very interesting.

SPEAKER_01 6:03

Well, I may have shared this with you before, but you already know it anyway. I thought I thought I knew what a CEO really was when I discovered, at least early on, you're chief everything officer.

SPEAKER_00 6:13

Yeah.

SPEAKER_01 6:14

That's how it is. So if you could talk a little bit about really, I think there's two two different things that that come to mind. So helping them with AI do things to do certain things to make things more efficient, that's a pretty common thing. But you said something previously when we've spoken that I think is interesting. When you're talking about a done-for-you AI system, what does that look like? So I think that's important for people to understand is it's not a magic bullet.

SPEAKER_00 6:45

Yeah.

SPEAKER_01 6:45

But what exactly is that from your perspective and how should they think about that?

SPEAKER_00 6:49

Yeah, totally. So a done-for-you AI service depends on exactly what the service is. And for me, I create a customized plan for each client of mine. And what I will do, uh typically what it looks like if we're focusing on lead generation, a done-for-you service is you don't have to do anything to get those leads right. Cause I'm going to be leveraging AI in the strategy to create those leads for you and your business. And typically, what that looks like is matching it up with the correct strategy, which um there's a couple different angles. I typically will take clients depending on exactly what they want to pursue and exactly kind of what their goals are, but starting conversations, right? And and leveraging AI with the redundant tasks, right? When you one avenue is cold email outreach, right? Which you and me and everyone who has any type of business email probably gets a million emails and it's tedious, right? Most of the time we don't even open them because it's so much, right? And and you know, and and so in 99% of all that is leveraging AI with cold email, but doing it the way it's been done for the last 15 years, right? Doing a very direct method where it's like, you know, this is my service, this is how that can help, right? And if you don't have any relationship, if you're read if you're doing that to cold, cold prospects, right, you're not there, it's not gonna go anywhere, right? Because people, it's just so overused nowadays. And so leveraging cold email outreach, right, in a scalable way, right, which is where the AI tools come into play, but also making it personal and also making it making it a value added first, which which is huge, you know, and and what that does mean is that does maybe mean like an extra meeting with the prospect or an extra, you know, like you're kind of giving value to them first, but it creates the opportunity to build trust, right? Especially nowadays where you never know. I'm I'm it's amazing, it's kind of scary. Some of the things AI can do where it can take this video recording and make me into a cartoon or make me into a completely different person with a completely different voice, but doing exactly everything I'm doing and saying, which you it's it's kind of scary. You don't exactly know, right? And so building trust today with cold prospects is a must-hapit because it's huge. You build trust. And so this is how I structure the outreach and doing it in a scalable way. And so some of the some of the AI tools that come into play is is being able to leverage creating a cold. There's a handful of steps for anyone who's done cold email. I'm sure you know, right? But there's a handful of steps of creating the domains, the email inboxes, the type of messaging you're gonna send out, which is huge. Making sure those emails and domains are warmed up and the emails are done correctly, and sending out a right type of sequence that, you know, it makes it seem personable, right? And then leveraging AI and the messaging with the AI tools nowadays, you can you can very much mess, you can very much like have mentioned their name and their business and something personable about them and their business that you can send to each and every person. And you know, when you're emailing a couple, you know, a hundred and two hundred people, you you could do that manually. It would take, it would take, you know, some time, right? But but email nowadays, like you can easily leverage these AI tools and and do 10,000 contacts, which is typically what I do within my clients. And and uh it's very interesting, you know. Another way that we leverage AI tools for as like a done-free service, right? As you are outreaching to so many different prospects, you start to get a lot of like responses. And if anyone has any experience in this game, they know speed to lead is huge, right? Being able to respond to a lead is huge. It's so so important to respond quickly and efficiently, and being able to leverage, and often half the time, those responses are redundant responses. It's the same type of questions that you can train an AI agent to respond immediately and and to respond to prompt certain questions to almost pre-qualify prospects even more, and to even schedule a meeting with you. And so that's typically how we leverage AI agents within um cold outreach as like a done-for-you service. Um, and so yeah.

SPEAKER_01 11:45

Touch on something that I think is important that from my perspective, I think it's a differentiator. You know, trust is not something to take lightly, and I know that you don't. It's been a concern to me because I've I've been working in the provider sector in healthcare, and I'm sensitive to the way that I communicate with potential clients for the reasons that you mentioned. Trust is something it's very important. You've used the term entrepreneurial responsibility, and I just want to have you talk about that a little bit more specifically. One of the things that is always a concern when somebody's considering doing this kind of outreach campaign is I've got a reputation and I've got credibility. How are you going to make sure you're bringing the right kind of message and you're representing me and my brand in a way that I can be confident that your your AI is not going to run up and do damage?

SPEAKER_00 12:34

Yeah, totally like probably the uh boils down to like the biggest fear with anyone using AI for any type of response because you don't want it saying something that doesn't represent you and your business and saying something that is wrong and making it, you know, making it and then that boils down to how you one, how you train the AI to really understanding from like, you know, me as the provider of this service to understanding how my clients really want to communicate, how they communicate, and really understanding like who like they are communicating to, right? With most people, it's a specific type of you know, ideal client that you know typically, you know, you want to with any type of outreach, you do want to try to like rub a little bit of like a a interest point, if that's a a pain point for them or if that's something they're interested in in, something that will kind of hook them in, right? But you you have to you have to still be, you know, cautious with that, right? Because you don't want to come off too harsh, you don't want to come off, you know, too nonchalant, you want to be professional, right? And and it all boils down to really how you train the AI, right? And obviously, like like any of us uh has any trained any type of AI, even a chat bot that we've we've gone back and forth with, right? The more information you can give it, the better, right? And the nice part is is that AI does learn. And so is it perfect 100% of the time? No, right? I'm not gonna sit here and say like everything's absolutely perfect and rainbow and butterflies, and but what I will say is that it it learns and we train it to as you know, if there is a mistake, immediately train it so that mistake doesn't happen again. Um, you know, and and in, you know, obviously it I think it really boils down to yeah, those two things. One, really making sure from the get-go you understand how the communication is going from you know, from to the prospects, and then also how the training it as you go along. And so that's really what comes to mind. Um and so yeah, yeah.

SPEAKER_01 14:51

Let's see, you're you're talking about the training aspect of it. I think that it's an interesting thing, and I think it leads to another area that I would love to hear you talk about. Yeah. Because when you're doing these things, one of the things that people are always concerned about is it's gonna displace me or lose my job. Talk about the human skills that you see becoming more valuable in your experience as you're helping clients to roll these things out.

SPEAKER_00 15:12

Yeah. Honestly, it's so funny. In a world of like virtual meetings are bigger than ever, right? Being able to have like a face-to-face conversation, even if it's over Zoom, but like being able to talk to people and connect with people. And honestly, like, I think there's a something valuable in just being real. Like, I don't know. I'm sure I've shared this with you before, but like as a business owner, I'm not like a super like salesperson. Like, I'm not like super technical and super like great at sales. But what I do is I just try to connect with my client, my prospects. As I'm talking with them, I be real. I'm like, hey, like I really want to add value. And I think being able to come to someone and be real and not like have like a perfectly polished out like presence or live or whatever, like it like like having that sense of realness is huge because it shows like the human side of us, right? Which I think is is is more and more valuable in where every single conversation, every single email getting sent out is getting, you know, analyzed through AI and and filtered through AI, and it's like polished perfectly, right? But being able to like come to someone face to face, even over a virtual meeting and just be real is huge. It builds that connection. We're in a world where we're so like spread apart and you know in different places where connection is like key. And that's honestly, it's never going away because people ultimately people want to connect with people. People don't want to connect with AI, people want to connect with people. And so I think that's uh that's that's one thing that comes to mind.

SPEAKER_01 16:58

Yeah, and that that's one of the things that stuck out to me the first couple of conversations you and I had. This is something that you feel deeply about and it's personal for you. I think that makes all the difference in the world because the the situations that we're seeing where the technologies are advancing so quickly, the differentiators are gonna be do you have a business partner that you trust who can learn with you? Because when these shifts happen, you you don't want somebody who's short-sighted. So, well, we designed it to do this, and that's the part we're gonna do. But it's more of a hey, listen, this is your business, and it means a lot to me that you're trusting me to help you with it. I think that's a huge credit to you, Kristen, the way that you operate. I really respect that. We talk about the idea of having hands-on versus hands on the wheel with this kind of automation. W automation is really, really powerful for sure. Where should an owner keep their hands on the wheel?

SPEAKER_00 17:47

Owner should definitely keep the hands on the wheel when when it comes to like thinking about a process, right? AI is great to come up with ideas. It's great to do, like it's perfect to do for redundant tasks, things that are just like time eaters. But when it comes to like creating something or when it comes to like the like the you know, the thought behind like your business and your clients, like you gotta make sure like you're not letting AI become your brain, right? Because you gotta have like self-thought. You gotta be able to think about these things through yourself. Because AI, even though it is great, it does mess up at times, right? And you'll you'll find yourself if you're letting AI create your entire project plan and create everything you do, you'll you'll find yourself like running into some embarrassing moments because there's gonna be a little mix-ups, or there's gonna be things where you're like, oh, actually, that's not what I wanted, right? But leverage it, still use it, but keep that like filter through yourself, right? And and so leveraging it in the process is great, but definitely make sure it doesn't uh don't let AI take over your brains.

SPEAKER_01 19:02

Right. And so the most simple and clear message I've heard in a while, and I like that. Uh you know, we definitely have to think about it differently, that it's not gonna take your job. What makes it valuable is you and how you operate it and how you decide and have good judgment in terms of what you should and shouldn't do. And the answer is different in any cases. One of the things that is common though, across the, and I know you saw you told me this before, and it and it's certainly been my experience, poor data and technical debt not only are problematic because there's a lot of that out there, but these are the very things that can quietly sync AI projects. What has to be true in order to really prevent that? And and how do we need how do we think about that? Because the automation can't pay off if we don't address certain things ahead of time.

SPEAKER_00 19:50

Yeah. With you're talking about with like analyzing data within a business. Yeah. Yeah.

SPEAKER_01 19:56

And then what you can safely build on it really matters in terms of how much quality is there. Is it consistent? Do you have silos that aren't even integrated? You pick the wrong use case because the data's not ready. I mean, there's a lot of ways it can go sideways.

SPEAKER_00 20:11

Yeah, no, it is very interesting. I feel like definitely with any type of like data, right? Any sensitive data, just steer clear. Yeah, right. You don't once it's once it's into, you know, into cloud, into chat GPT, you know, you don't want to put sensitive data into these uh systems, especially if they're not like a closed network system. I know certain certain platforms, you know, can be within closed network and you know, can be more safer than others, but still understanding like, you know, I feel like when you get into, you know, the bigger corporations where where you know they're leveraging data in different ways, but like that's definitely a huge, huge thing that bigger corporations focus on because it there's so much data and so much information that they're trying to filter through and create efficiencies for, which is good, but just understanding like like what you can and can't put in there, I think is is uh definitely definitely important. And so yeah, it's it's uh definitely very very interesting.

SPEAKER_01 21:19

I think I got this right. You spent time in higher stakes settings, you know, for certain but I have it right, you've done some in healthcare as well, right?

SPEAKER_00 21:26

I I've done uh I've led done some like project management within healthcare. And so I've I've done some clinical work within healthcare, and I've also have led like process improvement projects within healthcare.

SPEAKER_01 21:40

And so it is an interesting thing. And it's so it is so different from from almost any other industry for a variety of reasons. But I think the piece that you know comes through of for me, what you're talking about, is just the the way that you're treating it. It doesn't really matter what the industry is, but there's a responsibility lens that you apply to it. Talk about the What the lens change actually looks like when a bad output doesn't necessarily mean it's a lost sale, but it's a patient.

SPEAKER_00 22:06

Yeah. Yeah. With a, you know, especially, especially in healthcare, which I it's interesting because I actually within my AI agency, I actually haven't done too many healthcare. I've I've done some process improvement projects within healthcare and have leveraged, you know, AI a little bit in the process there, but I haven't, I haven't not necessarily with my business. I was kind of before. And and you know, healthcare is very interesting. It is not like any other industry because, you know, ultimately it boils down to the type of care that you're giving to these patients, which, you know, like any anyone who's worked in healthcare, right? You imagine that patient as like your grandma, right? Or your mom, right, or someone who who is near and dear to you because it puts you in a place where you're like, okay, I'm gonna do this for the right reasons, right? And and and you know, when it comes to, you know, leveraging AI within certain processes in healthcare, yeah, it can definitely be, it can definitely add certain efficiencies, it can definitely help in certain areas, but it's definitely one of those areas that you do, you do gotta be careful, right? There's a bunch of laws. There's the HIPAA laws, there's there's a bunch of laws you gotta be really careful with. You can't just put out information into the internet about about patients, about processes, right? And it's interesting. And so it's it's definitely healthcare is one of those industries that lean a lot more on like we're going to, even if we're gonna fall a lot more on the safer side of using like, even if that means like not taking advantage of everything AI can do, but like let's be more safe with like and leverage it a little bit. Like I feel like that's where I typically see healthcare leveraging AI in the more simpler ways, but but in a definitely safer way, just because there's there's a lot, a lot of uh laws behind it.

SPEAKER_01 24:09

As we're getting close to wrapping here, something that you mentioned to me last time just made me smile as I think about it. And it's legacy. And what you mentioned to me is the fact that you're you're starting to teach your son a little bit about AI and what the entrepreneurial responsibility is. I think that's phenomenal. Talk a little bit about that and what inspired you to tackle that. So I think people need to need to be thinking about this. And I love that you're you're already engaging to do that in your own family.

SPEAKER_00 24:36

Totally, yeah. Right. One, it boils down to to like like even just I feel like for us, we think about like what does the next like five years hold, 10 years hold like like with like the amount of tools and what AI can do. Like, I'm like thinking like 10 years down the road, it's gonna look completely different, right? Or at least it could, right? And in there is that like, you know, part of it, that like understanding of like just being in the field of AI is like like it is affecting every single industry in one way or another, for the most part. Right. Right. And and to sometimes it's just simple behind-the-scenes automations or some little you know, admin work or different things in one way or another. And so I think one like understanding how to leverage it in the correct way is huge because there's good habits you can build with how to use AI, and there's bad habits you can build with how to use AI. And and you know, part of me I'm I'm thinking like my son, he's 10, right? And and he is growing, like I kind of shared, like into this like preteen stage where where he's like likes responsibility and he's like, you know, a lot more caring a lot more about certain things. And it's very interesting. And as I like think like this is like especially adolescence is such a moldable part of a a child's life. Like it is the time where like I want to invest and not just show them like like hey, like this is something that would be beneficial for you no matter what you do in the future. Like it's gonna be beneficial for you to learn and understand. But then also, like, hey, like what could you do now to build that like responsibility, to build something? And and what we've been working on is is something simple and something easy. Like we we've been working on a a little business for him called Nixon's Curbside Service, which is just a a him going out to the neighbors on our street and you know, him every week taking out their trash cans to the curb and then the next day bringing them back in, right? And making like, you know, 10 bucks a month or something simple like that. And and it it's very little, right? It's a for for a kid, even if he gets 10 houses, you know, that's that's still like huge, a hundred bucks a month. But but for for him, it teaches responsibility, it teaches him him like, hey, like people are counting on you to do this, right? And and it's something that he has desire to do. We're still in the works of it. You know, having having a uh you know, his little baby sister come over the last few weeks is definitely we we were like summertime is perfect, and you know, we're already a couple weeks into summer and it's uh hasn't launched yet. But it's something that we've we've uh you know it it's excited about. He's really excited about and it's gonna teach him responsibility, it's gonna teach him a good work ethic, it's gonna teach him consistency because that's what he's gotta do. He's gotta be there every week. And and so yeah, it's it's uh, you know, and and even though it doesn't have much to do with AI, it's still being able to teach him a little bit of the ways that, hey, you can leverage, like I even as we were like creating, you know, the logo and creating, you know, the the process and thinking through parts of it, right? Getting ideas for it, I was like, hey, this is kind of like a great way to kind of you know brainstorm some ideas, like leverage, yeah, leverage AI and in just like thinking about it, obviously make sure it's uh it's really doable on on our end and like really, you know, because it it comes up with some wild ideas sometimes, but it's uh it's definitely been interesting and it's been it's been a uh a fruitful journey. Um we're we're both excited to to get that up and going for him.

SPEAKER_01 28:36

So I didn't love that. Hats off to you. I mean it's really cool to see how you've taken this learning and the things that you're applying to your business, and you're finding the ways to expose what you're learning and share it with your family like that. I think there's just a lot to be said for it. Because I think the harder part of the transformation we're going through is people oftentimes aren't hearing and they're not learning about the ways you can use it. There's plenty of people talking about the things you should be frightened about. But again, just love that you're you're doing that. And man, I'd love to have you back to hear some some updates on that. I'm excited to see that I know you guys are gonna have some fun, but you're gonna have some success too. And but nothing like seeing a smile on your child's face because they just achieved something that they never knew that they could. Yeah.

SPEAKER_00 29:20

Yeah.

SPEAKER_01 29:21

Can't wait to hear updates on that one.

SPEAKER_00 29:23

Yeah.

SPEAKER_01 29:23

Talk to me a little bit about what you see coming. What's next for you in your business? And are there things that you're mulling over or working on now that are dead ahead? Or what do you see coming?

SPEAKER_00 29:34

Yeah, it's it's very interesting. You know, leveraging it, you know, trying to stay having an AI agency where you are creating automations, where you are helping with lead generation in the strategy behind it. There's it feels like every single month there's always something new. There's always, you know, a new tool or a new this or a new that. And it's it's very interesting. You know, I've I'd love to say like staying on top of it or like, you know, staying like hitting like a a, you know, a certain amount of clients I want to hit this month, you know, or this this year, or whatever, whatever it might look like, right? I feel like that's like obviously those things are the things I I pursue, obviously, within a business. But like what's more important for me is really just the the impact, right? Being able to come in and help solve specific a specific issue within a business and help a business owner get through that and grow in the impact that it makes on them, right? I feel like it makes like a very similar impact on me because it's like it's beyond just a a paycheck. It's really it's helping someone solve a problem in a in something that is like one of the most important things to them, their business, right? And and that's why it's it's so much more fruitful, I feel like, and so much more meaningful to help these, you know, smaller to mid-sized businesses, right? Because you can you it it makes such an impact for them and what they're doing, which is ultimately it's it's huge, right? To be able to have have that impact. And it's a uh, you know, honestly, and and mentioning legacy, I feel like, I feel like I I've gotta say it because it's it's something that is truly probably the most important thing to me is obviously my family, but then also like my my like just being a good steward of what I have and and being honoring to the Lord, uh being being a Christian is a huge part of my life. And I I feel like I I try to bring him into you know most most conversations and and just being a good steward of like what the Lord has given me and and within this business and ultimately, you know, all the glory goes to him. And and so that's uh that is uh, you know, when I think about my legacy and impact and what the future holds, that's that's really what it is. And so yeah.

SPEAKER_01 32:02

I love that and I I totally respect that because unfortunately there's just a lot of people out there right now that are more fearful and apprehensive than they need to be. But the things that are gonna make a difference are the things that you're talking about. Having having a core value system that actually comes from your belief system. I think it's too important for people to not hear that. And I I hope people are hearing it loud and clear because you want to work with people who have integrity and who actually care about getting things right, not just getting good results, but getting things right. Those things typically are not opposed to each other. And I just love that about how you're leading your family, how you're leading your business and the impact you're having on your church and your community. Keep up the good work first. Uh I gotta say thank you so much for coming on the show. It's been a blast. Can't wait to hear updates. I know there's gonna be a lot of great things for you to come. Again, congrats on your podcast. I'm super excited to see what you do there as well. Thank you. Thank you so much for being on the show.

SPEAKER_00 33:00

Yeah, thank you so much. It was an honor. It was a great conversation. Um, yeah, I really appreciate it. Thank you, Chris.

SPEAKER_01 33:07

Congrats again on to you and your your lovely wife and your family. Amazing. I'm very excited for you.

SPEAKER_00 33:13

Yeah, thank you.

SPEAKER_01 33:14

For my listeners, I'm gonna make sure you have all that you need to know to be able to reach out to Chris and learn about his business and his podcast, and put the links all out there for you so you so you can follow up with him.

SPEAKER_02 33:26

Healthcare has spent five years getting AI in the door. Pilots, ambient documentation, predictive models, triage tools. The technology is here. The oversight is not. I'm Chris Hutchins. I've spent thirty years inside health systems. The hard part is almost never the model. It's the meeting after the model. It's who owns the alert. It's whether anyone will say out loud that the data isn't ready. I wrote a book about that work. It's called Beneath the Signal The Human Work Behind Trusted Data and Responsible AI and Healthcare. It's for the people who have to make this actually function. It's the CMIOs, the data leaders, the ones who get called at three in the morning. Search Beneath the Signal on Amazon and get your copy today, and you'll be back here on the Signal Room.