We talk with Tammy, a hospitality recruitment founder who uses Garfield to recover a substantial unpaid debt and ends up taking the case all the way to a full trial. The story shows how regulated AI legal help can turn fear and confusion into a clear process, solid evidence, and the confidence to stand up for your work. 
• Tammy’s background from Mozambique and Portugal to building a London-based hospitality recruitment and HR consultancy 
• The reality of unpaid invoices for freelancers and small business owners 
• Why traditional solicitor fees and uncertainty stop people pursuing legitimate debt claims 
• Discovering Garfield through a trusted friend with a legal background 
• How guided legal steps reduce stress and make the small claims process manageable 
• Handling a counterclaim designed to intimidate and push for settlement 
• Collecting evidence, organising documents, and building a strong court bundle 
• The handoff from AI support to a barrister for the hearing 
• What it feels like to be cross-examined and tested on the facts 
• Winning the claim, defeating the counterclaim, and the wider access to justice implications