The Check-In
The real scoop on the deals, the data and the drama in short-term rentals.
The Check-In
Why Guests Don’t Come Back (And How to Fix It)
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Leo Walton and Sarah Nan Dupre
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Season 1
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Episode 15
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Discover how to turn one-time guests into loyal advocates with a simple, scalable loyalty loop. In this episode, Steve Haase shares insights on why traditional loyalty programs fall short in the short-term rental world and how to leverage automation and personal touches to boost guest retention. Learn practical tactics like using SMS over emails and personalizing experiences effortlessly. Perfect for hosts and property managers looking to increase repeat bookings and revenue. Tune in to transform your guest experience and bottom line.