Joey Daryanani, VP of Shared-Services Operations at CSAA Insurance Group and an acclaimed thought-leader in the insurance space with speaking appearances at some of the industry's largest conferences, joins Sean Merat, CEO of Owl.co, to provide a strategic roadmap for insurance leaders adopting AI. Joey leverages his 40+ years of experience in the industry that includes 15+ years at the corporate-executive level to discuss how insurance leaders should approach AI adoption and technological innovation, emphasizing the importance of operational discipline for ROI, human-centric value for trust, and informed & empathetic management techniques for frontline buy-in.