Toolbox Talks

Toolbox Talks Ep 2: Inside JULIE’s Remote Ticket Entry Program with Paula Browning

JULIE One-Call Season 1 Episode 2

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 18:48

Remote Ticket Entry (RTE) is changing how excavators and contractors submit locate requests—and making the process safer, faster, and more accurate.

In this episode of JULIE’s Toolbox Talks, host Jill Sailer and co-host Brian MacKenzie sit down with Paula Browning, JULIE’s Member and Remote Services Manager, to break down how Remote Ticket Entry works and why it’s such a powerful tool for today’s excavation professionals.

With more than 25 years of experience at JULIE, Paula shares expert insights on:

How Remote Ticket Entry works and how easy it is to get started

Why excavators have more control and accuracy when submitting tickets

How detailed information leads to better locates and improved safety

New enhancements like map uploads, attachments, joint meets, and upcoming planning & design features

Common misconceptions about RTE and the support available to users

This episode highlights why better communication leads to better outcomes—and how Remote Ticket Entry helps protect underground infrastructure while keeping projects moving.

🔗 Learn more about Remote Ticket Entry and JULIE resources at juliebeforeyoudig.com

🛠️ Safe digging starts before the shovel hits the ground. Always contact JULIE before you dig.

#ToolboxTalks #RemoteTicketEntry #SafeDigging #ExcavationSafety #DigSafeIllinois #JULIEBeforeYouDig