Behind the Measures with Geremy Hurley
Behind the Measures is a podcast about public-sector leadership, quality, and accountability, and the work that doesn’t show up in dashboards, audits, or reports.
Hosted by Geremy Hurley, a public-sector quality leader and Lean Six Sigma Black Belt, the show explores what it really takes to build systems, fix broken processes, and lead without formal authority. Each episode breaks down the gap between compliance and real improvement, drawing from real-world experience inside government and public health systems.
This podcast isn’t about theory or trends. It’s about the work, the decisions, tradeoffs, and accountability behind the measures.
The views expressed in this podcast are my own and do not represent the views of my employer or any affiliated organizations.
Behind the Measures with Geremy Hurley
Why Metrics Don’t Fix Broken Systems
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Metrics matter, but they don’t fix broken systems.
In this first episode of Behind the Measures, Geremy Hurley explores why performance metrics exist, where they fall short, and how organizations can mistake measurement for management. Drawing from real-world experience inside public-sector systems, this episode looks at how broken processes can still look “fine” on a dashboard, and why real accountability lives between the numbers, not in them.
This episode sets the foundation for the podcast: thoughtful, practical conversations about leadership, quality, and accountability, and the work that doesn’t show up in reports.
The views expressed in this podcast are my own and do not represent the views of my employer or any affiliated organizations.
Podcasts we love
Check out these other fine podcasts recommended by us, not an algorithm.
Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
Ron Pereira: Lean Thinker & Co-Founder of Gemba AcademyQuality Management software
Qualityze