Forged By Design
Forged by Design Podcast is more than a conversation—it is a platform where purpose meets leadership, business, and faith. Created for entrepreneurs with bold dreams, unwavering faith, and a calling to make a meaningful impact, each episode delivers practical insights and timeless principles that inspire personal growth, professional excellence, and purposeful leadership. Whether you're launching a business, expanding an organization, developing your career, or answering a greater calling, this podcast is designed to help you align your vision with your values and move forward with clarity, confidence, and conviction.
Beyond inspiration, Forged by Design Podcast serves as a bridge between businesses and the audiences they are called to serve. It provides entrepreneurs and organizations with a meaningful platform to showcase their products, services, innovations, and stories while creating authentic connections with current and future customers. We believe that every great business has a story worth telling, and every valuable solution deserves to reach the people it was created to serve.
The podcast also offers senior executives, CEOs, founders, and industry leaders a respected voice to share the wisdom gained through years of leadership, success, and adversity. By sharing lessons in ethical leadership, financial stewardship, operational excellence, innovation, and servant leadership, these leaders can equip and inspire the next generation to make wiser business, financial, and ethical decisions that create lasting value for their organizations, communities, and families.
At its core, Forged by Design Podcast exists to encourage leaders to build with integrity, lead with purpose, and leave a legacy that extends far beyond business success.
Forged By Design
Bobbie Jackson - AGC Training Center LLC, Empowering people to excel.
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Featured on the Forged by Design podcast, Bobbie D. Jackson is an accomplished trainer, speaker, consultant, coach, entrepreneur, and organizational change agent dedicated to helping individuals, educators, nonprofit organizations, and businesses achieve sustainable growth through professional development and strategic training. As Chief Executive Officer of Augusta Training Center LLC, she leads the development and delivery of innovative training solutions designed to strengthen leadership capacity, workforce effectiveness, organizational compliance, and program performance.
With a career built on service, education, and organizational improvement, Jackson has earned a reputation for creating engaging learning environments that empower professionals to maximize their potential. Her expertise spans training design, leadership development, coaching, consulting, early childhood education support, organizational effectiveness, and workforce development initiatives. Through her work, she helps organizations build stronger teams, improve operational outcomes, and foster cultures of continuous learning and excellence.
Known for her dynamic presentation style and practical approach to professional growth, Jackson is frequently sought after as a speaker and facilitator. She combines real-world experience with evidence-based strategies to help leaders navigate change, strengthen communication, and develop high-performing organizations. Her philosophy centers on empowering individuals and institutions to embrace innovation, adapt to evolving challenges, and achieve meaningful results.
Jackson's leadership and expertise have been highlighted through professional interviews and podcast appearances, including features on the Forged By Design podcast, where conversations focus on leadership, professional growth, entrepreneurship, and organizational success. Her insights reflect a commitment to helping others discover purpose, develop resilience, and create lasting impact within their communities and professions.
Sources
AGC Training Center, https://agctraining.com/
Bobbie Jackson LinkedIn Profile, linkedin.com/in/bobbie-jackson-ab43b651
Welcome to the Forge by Design Podcast. This is your host, Daniel Badijou. Thank you so much for all your support. You can always find us on Spotify, Apple Podcasts, and of course our YouTube channel, Forge by Design. Today, if you want to know about training, DUI, whether it be CPR, uh educational training, among many other resources that we're going to talk about today, we have brought a subject matter expert with us without further ado, because I want to take advantage of every second of this podcast, is Miss Bobby Jackson. How are you?
SPEAKER_00Hi, hi, thank you for having me.
SPEAKER_02What an honor to have you here on the Forge by Design. And I'm going to tell you something. I was going to decorate the studio with New England Patriots jerseys. Oh no. Banners, balloons, and all that. And I know you're a New England pat uh New England, New Orleans fans, New Orleans Saints fans.
SPEAKER_00That would have been an exit.
SPEAKER_02Because I remember one time I was visiting you and you were celebrating something. I can't remember what it was specifically. But everything was decorated with New Orleans Saints. Yes. Memorabilia balloons or something like that. And I felt that negative energy. But because I love you in Christ, I was able to endure and get past it. But on um true honesty, what an honor it is to have you here. Thank you. I've known you for many years, and it's always uh a great joy to celebrate your triumphs, uh, your growth, your potential. And I know it has not been easy. It has been quite a traject trajectory, but every time that I I tune into AGC Training Center in your life, I see how you're always excelling, pushing through, and the the impact that you have done in the community definitely shows. There's a lot of people that uh I I hey I I asked, Do you know Miss Bobby? And absolute, absolutely they know you, they know of your energy, they you they know of your yes, that of your discipline, your consistency, and it is a great honor to know you and to course to have you here on the Forge My Design. So thank you.
SPEAKER_00It's an honor for me, and yes, I'm a Who Dat Nation girl.
SPEAKER_02All right, all right. So uh I would like to ask you the AGC Training Center has been open since uh 1997-1998. It has been a minute, it has definitely been a minute. But prior to that, we were sharing a very unique story about how all this came about. And I would love the audience to know uh that this didn't happen by happenstance. It was probably not in your periphery. Can you share with us, first of all, how did AGC Training Center came to birth?
SPEAKER_00Well, I was on my way to corporate America, so I thought once I left the Army, um, I had a one-year-old, and I promised God, I said, if you allow me to get out of the army, I will not put her in another child care center. I wouldn't. I will raise her and we will be able to do it that way. And then um once I finished with my uh undergrad degree, I said, okay, I can't take her to corporate America, so what am I going to do? So my sister-in-law at the time says, Hey, let's do daycare. I said, Well, I don't really like kids like that. And she says, Well, I'll do the kids, you do the business. Okay. I had background in business management, and I was gonna do all the contracts, all of the things that's necessary, sure, and let her do the kids. Probably a week before we were supposed to open, she tells me, she says, Hey, I'm moving to Atlanta. I got a job offer for Expedite. I say, There's no way. And something in me just said, keep just go, do it, do it anyway. I had no background in children. Everything I had was in administration, was in business, was in management, nothing in early childhood. But I opened still October 1st of uh 1998, I believe it was, and did not get one kid for six months. I had contracts, I had everything.
SPEAKER_02Um So you had all the administration portion set up. Yes. Of course, that was your MOS in the military.
SPEAKER_00So I was able to figure that out.
SPEAKER_02And the and the whirlwind of entrepreneurship started with six months with no one registered zero.
SPEAKER_00And um what I did was though, I did uh start looking at what other people were doing. Like, how does other people advertise? So I had a million flyers made and put them in mailboxes. I had the, you know, business cards made. You remember we had uh, it was they were just coming out, it was VistaPrint.
SPEAKER_02VistaPrint, yes. I think they're still around, right? Yes.
SPEAKER_00Yeah, it was early on in my career. They were only like five dollars, and I would give a card out to anybody who had a hand. So that's how I started. But our first baby came from a family member, right? Really, and and that's how it started, our God's children.
SPEAKER_02That's amazing. So you did did you did not see yourself initially as an entrepreneur? Uh you wanted to go to the corporate world, uh, then true. What what what did you envision at that moment in time when you mean the corporate world, uh following an administrative or a business type of role in someone someone else's company, uh fulfilling uh an employee sort of role?
SPEAKER_00I did. I definitely wanted to do something in in management and in leadership for a bit for a company. I wanted to be able to offer them some organizational skills. I wanted them to be able to be maybe a right hand to a CEO or a CFO, someone that they can depend on to uh bridge that connection between human resources and whatever, whatever the industry was. And I just saw myself in that space, being able to go through meetings and have conversations and because my military background really lended itself for me to do that and gave me the confidence. So I thought that was going to be a natural transition into the corporate world. Even on my last deployment in Korea, bought back my leather briefcase at the time. And um I was I kept it. I said, hey, this is where I'm headed to as soon as I finish this degree. But had my first child and it completely changed my mind.
SPEAKER_02I'm glad you had a briefcase. You know, I had a a um a black leather briefcase.
SPEAKER_00Yeah.
SPEAKER_02And for whatever reason, I'm gonna be honest, every time I held it, I felt smarter.
SPEAKER_03Yes, really definitely.
SPEAKER_02I had my uh my folders and my resume, and it was something uh something, I guess back then it was a trend. Yeah. I'm not sure I'm gonna have a square briefcase nowadays. Everything's on a backpack or in a laptop or your tablet. But so how how long, how many years were you in childcare, just simply childcare?
SPEAKER_00I think I stayed in child care until 2007 when I um came out. That's a trajectory, yes. Yeah, 2007. Um, and we had we had gone from just like a um basement of a tri-level to where we added on uh full suite. We went from just being licensed to nationally accredited with a waiting list. We felt like we had the UN. We had children from every background, outstanding, all different types of cultures. Um, and it was really, I think that I was at the I felt at the peak of success when I just got a I got a message from God through a friend, and I would have done childcare like that forever. I would have never because it was really no place else for me to go. Okay. Yeah, I had it was waiting lists, it was um, I was getting growth and lots of lots of opportunities, and I was training at the same time. I had started training in 2003.
SPEAKER_02Training in what subject matter?
SPEAKER_00Early childhood.
SPEAKER_02Early childhood.
SPEAKER_00So I started teaching others um some of the tools of the trade because it was family child care, and I had some other experience with Head Start, and I had the best of both worlds. I would I have childcare Monday through Friday and I would train on Saturdays. Outstanding.
SPEAKER_02You know, I do not doubt that you had that expertise in administration from your military background and uh had a vision on the administrative portion. If there was a uh a lessons learned uh on the emotional side in 1998 through 2007, that okay, I've got I've got the finances, I'm learning all the logistics, the marketing. Yes, just stumbling through because we all learn uh from from mistakes, you know, from our little own little personal blunders. Yeah. But from the emotional side, uh your personal side, what do you think is one of your greatest lessons from that time period?
SPEAKER_00I probably on the personal side, one of the I thought for me, for my children, because m all of my I went on to have two more children. So all of my girls grew up in in the childcare um program. And that was for me on the personal side, that was one of the greatest gifts that I was able to still be a mother to them, but also um help um kind of rear other children too, other people's children as well. Um, I think one of the personal lessons I would have learned, and I still don't know if I've learned it, is that work-life balance. Uh because it just it as an entrepreneur, it's almost like in existence. And I think it's really necessary to maybe not always have a balance, but to have periods and waves of balance where you are giving more attention on the personal side than the business side, because the business never stops.
SPEAKER_02Absolutely. I had a uh a financial uh individual here in the podcast, and we were talking about just that because we can get so focused on the end goal that sometimes we I don't want to say neglect, but sometimes we have to prioritize between the relational side with family, kids, responsibilities, the husband or other uh family members, uh church or other obligations in the community, even your own personal friends, yes, and and focus solely on the business because it merits our time and attention. And when you have finances involved and and that uh many people depend on uh getting that project, that contract, that next child to enroll in your program, yeah, it could get stressful at times. Yeah. D you started by yourself and then gradually you worked up to how many staff members uh because you can't deal with all those kids all by yourself.
SPEAKER_00Yes. Now I ended up probably having three staff members.
SPEAKER_02Three staff members.
SPEAKER_00And I'll tell a funny story. Uh I think I could tell it now. Um but at the time It was not funny back then. It wasn't funny, it wasn't funny, and that's and I think that's a that's a um important thing to think about in business and with family and business too. I really always wanted to hire people that I knew, people that I trusted, and I just wanted to always have that. So I had I had um hired my mother-in-law one time, and so um mother-in-laws are different, sure. Mother's mother-in-laws, and so I hired my mother-in-law, and you know, they love to talk about the kids that they're working with or whatever. And my mother-in-law was talking about one of the kids, and she was just saying, Yeah, I have that little boy at my daycare, whatever. And the mom found out I had to fire my mother-in-law for confidentiality. So I would tell every single person that's in business, I always, as it relates to family or whatever, be very mindful. It's so easy to mingle it all together, and it becomes like, oh Lord, how do I do this? And so, I mean, it's it's funny now that we, you know, many, many years have passed, and so we got over that. But that was a hard lesson. Oh, absolutely.
SPEAKER_02It's got to be.
SPEAKER_00Yeah, because it was like, are you choosing, you know, your your client over your family? But it was the client. It was business absolutely. It was business, you know.
SPEAKER_02Um growing an organization, regardless of the organization, have an organizational chart, obviously, procedures, work instructions, forms, processes, audits, uh, not only on the uh on the personal side, but also on the state side, laws, regulations, yes, uh, so many things that uh a business has to abide by. How did you navigate through all that? As you were learning as you as you went, because uh learning this childhood development, now you have to learn these new laws, uh very specific to child care, very specific to, like you said, non-disclosure agreements and whatnot. Yeah. Uh, how did you navigate that initially? And did it did you, you know, personally say, you know, I could have done better?
SPEAKER_00Well, in many ways, I do. Now that I look back, I said I could have done better. Now that I'm on the other side, when I assess and I audit programs, I look at how I ran a program, I definitely say I could have done better. But as you mentioned, those regulatory agencies, I quickly find out about the famous five. And even if you're an owner, if you are um maybe you're an investor, there's always five bosses that's gonna be governing your program. Educate us for those audience. What are these five bosses? So it's in in an early childhood, you're gonna have your your state license and agency. State license and agency? So for Georgia, it's Department of Early Care and Learning. For South Carolina, it's um Department of Um Child and Children's Services, it's DSS. Um, then you also are gonna have your local health department because you're serving children. They're always going to want to make maintain uh health because you're serving a number of children, not just one. You have your uh local municipality, whether that's your commission, your zoning, and then you have your fire marshal. They get to determine whether or not you can have five children or 55 children. Okay. And then you have whatever quality initiative uh agency that's making sure your program is quality, they're governing you. So you have five bosses that can show up at any time, any day to conduct any audit. To conduct any audit, and guess what? They all rank equally. So and sometimes the rules contradict. So one may say, Hey, you can have these many children at this time, but then the other say, No, we say that you can only have this many at this time. And so you're always it's always those five bosses that you have that are regulating you and your program. Even if you're the boss, you have five bosses, and that's a minimum.
SPEAKER_02So you have to have your business in order in order to understand that uh somewhat we call it audit ready. Yes, you have to be audit ready. So from 1998 to 2007, you were doing the child care, and there was a transition when now you became uh a supplier for for educate the educational realm or for teachers. I remember uh I'm not sure if it was in in old uh old Evans Road or or somewhere in Evans. It's it's uh I went there once. Yeah. I remember I went there once to give you a book. That's right. I think it was Silk Seeds or one of one of them.
SPEAKER_00Yeah, it was the Silk Seeds.
SPEAKER_02Yeah, I went there and uh when I went there, I saw that you had a lot of uh teachers' uh uh supplies and whatnot. How did you how did that transition out of childcare to now being a a supplier for uh teacher equipment and educational equipment?
SPEAKER_00It happened so funny because none of this stuff I can go back and say, yeah, I wrote this in my journal and back in 2014. Or your business model. This was not in your business model. No, it was not. Um in 2007, I was getting a national accreditation visit. It's the agency that comes down from DC and they decide whether or not you are going to receive a national accreditation. I was doing an observation, they were doing an observation, I was whip children, and typically you don't answer your phone when you're getting an observation. But just that time, Daniel, it's almost like the Holy Spirit said answer it. I was doing circle time, we were teaching our children, we were teaching them Spanish, sign language, and uh some other um literary, literary things doing circle time. The phone rang, you know, the auditor, assessor is sitting right there, my children are here. Did she say answer it? She did not. She was just she's there or mute. They're mute the whole time. Just simple off the street. They're just taking notes. And so I I, you know, say, hey, this is all got children, this is Bobby, I can help you. And it was one of my mentors who's really um was very very important to everything that I've done. She says, Bobby, I know you're getting your assessment, but I just gotta tell you what the Holy Spirit told me to tell you. And she said, You are going to be teaching others at a larger level how to do what you're doing. You're not gonna be able to maintain and stay in daycare the way you're staying. You're gonna have to get out and you're gonna have to branch out. And she says, That's all I wanted to tell you. That's it. Short and sweet. And that's her nature, short and sweet. I says, Well, I received that. I said, Thank you, Amen. And I hung up, and guess what the assessor says?
SPEAKER_02Well, what did she say? The phone is to my ear. Of course.
SPEAKER_00The assessor says, Amen.
SPEAKER_02Oh, outstanding. So there was a per perfect alignment there. Come on.
SPEAKER_00So I said, three months later, Daniel, all my children replaced, I was closed. That's one thing that I have I will attribute. Not that's a major thing. Every time the Holy Spirit shows me where the cloud is moving, sure, I have been to the best I could be obedient to the movement of that cloud. And that was a cloud moving. Outstanding. There was no way I was coming out of that house because I mean I was not gonna come. I was I was in my happy place. Sure. I I wasn't missing any characters.
SPEAKER_02So there was a divine interruption because there was a macro uh level enlargement, time to move to your whole new assignment. Yes. And how was that uh activity of placing these children in in different now different uh out of ones use uh daycares or or different other locations? Yeah, that process uh of letting go of something you hold so dear, yeah. Uh what was that emotional side of it? That uh I I'm assuming it's gonna be like a roller coaster of emotions, yeah, uh of a good fear, right? Because you're entering a new season, but by the same time, yeah, you know, learning to let go.
SPEAKER_00I um I I don't know. I had such a a piece about it.
SPEAKER_01Okay.
SPEAKER_00It's almost as if, like you mentioned, alignment, it's almost as if the Holy Spirit had been talking with the parents and grandparents and along the way, and even some of my parents were getting ready to have their second child, and they had thought that, hey, for sure, we have a spot here at All God's Children. But the minute I share with them, in the simplest way, like I'm sharing with you, they said, Well, Bobby, you gotta do it. You gotta do, you know, you gotta do what you gotta do. Sure. And so within 90 days, they were placed, they were in good where I felt very confident in where they were, and I had been training the whole time anyway. So now I had shifted from um the family child care to completely now becoming a training center. And to me, I was really stepping out in the water. I had no sure I had mastered you know, family child care and training. I that I had mastered that in that little bubble, but now venturing out, and so the more I started doing training, I noticed that um my clients also had to order materials. And I would have to consult them to go to these you know child care equipment companies. Correct. And I said, Man, why don't you do it?
unknownExactly.
SPEAKER_00I said, I can do that. Yes, and then at the time I'm thinking, you don't know anything about selling toys or books. Right. And I said, Well, I can learn. Absolutely, and that's what happened.
SPEAKER_02You know, well, in business, you do a market survey, right? You're trying to solve a problem, do a market survey, and uh, you know, you you try to get information online, also talk to other uh personal professionals that are in that market niche and find out what they're doing and so forth. Um assuming you have uh mentor, professional mentors, and now it comes from childcare to now dealing with a different type of audience as far as uh businessmen and business women and looking at it from a whole different periphery. Even the people that you employ have to, you know, it's no longer childcare. You have to have a set of skills with a uh uh a more enhanced business mindset.
SPEAKER_00Yeah.
SPEAKER_02So that that transition as you're educating, first of all, in the childcare realm and the educator to now being uh a full entrepreneur again, phase two, level two, yeah, and a different fear. They say that success is on the other side of fear, yes, you know, and uh embarking on that. How were you able to to make that the list of supplies that I need in order to sell, doing more and more market surveys?
SPEAKER_00Uh you know what? I market surveys and cost analysis and uh feasibility studies are on the other side of my of my play. I all of these things that I know now and I do for my clients. Yes. While I was in the middle of it, I had no idea. It really truly was a face walk. And in some ways, I think I may have moved with a little naivete because I did not do a market survey, I did not do a study, I did. Did I really say, Holy Spirit, if this is what I need to do, you're gonna have to show me because I don't even like retail. I didn't like kids that much. And and but I everything that he sent me to do, I gained a passion and a love for that I know didn't come from me. I knew none of these things I would have ever written to do.
SPEAKER_02Well, it's a hunger for learning, it's a hunger for for curiosity. You know, in the business sense, you know, we we can't lose that curiosity. You know, there's there's something innate about us, and we're we're steered to to look in places where we've looked and we haven't seen provision or we haven't seen a way or a path or in our own intellect and mindset we haven't even embarked on. And I can uh testify for this podcast, right? Yeah. When the when I was uh given the directive last year, you've got to start this and bring people that have like-minded but are also passionate about their entrepreneurship journey and how you're educating. I I I see because every time that I when I saw you back then, uh there was always a drive in you. And and even though there was perhaps fear, uh, there was always I'm gonna figure it out. Yes. You know, I'm going to make the call. I'm going to get out of my comfort zone. And and when you are on a mission, I mean you see it to fruition. And that's always something I admire of you. And I remember once, I'm not sure if it was part of your uh um business plan, but we were given a leadership conference.
SPEAKER_00That's right.
SPEAKER_02Remember that? Uh-huh. I I spoke on risk assessment on that time on that time, and and uh grateful and honored for that opportunity. And in my own the only thing I can think of in my mind because there was uh other other vendors in the lobby with their books, with their material. Yeah. And I was like, go, girl. I mean, I I didn't know the struggle because I I was just seeing the after.
SPEAKER_00That's right. Right?
SPEAKER_02You you just you just kind of see the event, you kind of see everybody happy, that's everybody uh sharing their information, their books, whatnot. I have my own little table there. That's right. See, with a couple of my books. Uh, but it was it was very well organized, very well prepared. And maybe like that's just from my periphery. Maybe you as I was saying, I could have done this and I could have done that, and you always have to connection. But it was it was a different, it was you in a different realm, in a different setting, in a different atmosphere. Yeah. And how have you held accountable yourself accountable throughout the years and given with excellence?
SPEAKER_00Yeah. Um, I can only and I that's really important to me. The scripture that talks about um your name and how important the name is, and it talks about name as it relates to um compared to rubies and pearls, and and it really that that to me is almost like always plastered on the front of my head that I never want to uh do anything that's gonna disappoint God in the name, in his name, especially if AGC, all God's children, it's he's in the name. And so I I never wanted him to be in the name and not in the core belief system and philosophies of AGC. So it never gives me an opportunity to not operate in excellence. It's almost as if if I'm going to do it, I don't care what the cost is of what is what it's gonna mean, it has to be done in excellence because I'm representing him. Absolutely, yes. And I think the minute that I've tried to maybe teeter from that, not saying I'm perfect, but I've tried to maybe I felt I saw this trend, and maybe it looked really tempting, but it didn't allow me to be able to feel good that it would have represent Christ in the way it should be. So I think that's the that's been the the factor that kept me doing things for excellence. Because I have no, Daniel, if you knew my background, there's no way you would say, oh man, this was an excellent conference and this. I have no knowledge and and forward thinking in that. Those are only things that the Holy Spirit gives me. Is most of the time it's at the ninth hour. It's almost as if, like, I spent all this time planning. Sure. Oh, now you want away at two o'clock in the morning and the thing is at seven, yes, and you want to give me this grandiose idea.
SPEAKER_02So it really is it's it's always I truly believe in the witty inventions and creativity.
SPEAKER_00That's it.
SPEAKER_02But one of the things that uh I want to advise every entrepreneur that's also a believer, but also an entrepreneur, is that there there are two very uh pillars that are equally important. There's the faith pillar, yeah, believe believing in the promises and marching forward, but you cannot do that with without the proper training, yeah, without doing your market survey, risk analysis, without having a business model, uh strategic planning, uh calculating risk, financial planning, all those things are merged together. You cannot have one thing without the other because you can have a great vision, but if you don't plan accordingly and follow the directives, and and I see a lot of young entrepreneurs that you know they just they just launch on a promise and fail in in the realm of preparation. Yes, and we started you started by guiding us saying that as you were in this child care center, you were preparing for your preparing. And as you transition now into um uh supplying for for teachers and whatnot, you were also preparing. Yeah, and as you did this conference and and it had other vendors that were also entrepreneurs, just myself included, yeah, we were we were preparing as you were preparing. Yeah, and and that's that's very important. It's a good segue because one of the questions that I had for you was that in in your uh LinkedIn you say that you meet people, AGC training center meets people where they're at. That's right. And and and helps them and to to align with with your philosophy, with their vision, their mission, but also guide them through. Take take me through how someone would approach you and say, I've got this vision, uh, whether it be I need training on education or I need training now in uh uh your your services CPR or whatnot, how do you take him through your portfolio of products and services?
SPEAKER_00Yeah.
SPEAKER_02Meeting people where they're at.
SPEAKER_00And that's and that's been an important thing to me too, and it's still evolving. Can I say this to your last comment in reference to preparation? I almost as if like Paul, when he was when he was Saul on the road to Damascus, and he had prepared to just kind of annihilate Christians. That's that was his preparation work. But that that that Damascus Road experience caused him to now be knocked off that beast, blinded. But even then, that was a great turning, trajectory turning for him. He still went out and was trained. Yes. And so it is it's important you talk about those two pillars. It is important to have that vision, but you still have to fall under some tutelage. And so I want to make it really clear that yes, I got that call while I was doing the assessment, but I went back to school not once, but got three times.
SPEAKER_02Three times.
SPEAKER_00Yes. So my background was in business and and administration. I had no background in early childhood, no background in professional coaching or leadership or training. I had to go back under under toolage as well as while I was training and while I was in childcare. So there really I wanted to make that point that you're very right, the two is necessary. And then Paul also went 14 years after that to get trained before he went out to the mission field, yes. To the mission field. So um, and I think sometimes he still had his business. Yes, yes.
SPEAKER_02He still built tents.
SPEAKER_00He was a tent maker. So and didn't take a did not take a you know uh a salary or anything from but but but I wanted to make that sometimes I do minimize that part. Um I do talk about the Holy Spirit, but I do minimize the education part. There's no way I could sit in the spaces I sit in and do the work I do without the education part because nobody would have wanted to hear about my Holy Spirit experience. Sure.
SPEAKER_02And one of one of the things, you know, we we're part of different chapters and whatnot. And it's it's amazing when we are with it's uh a faith audience, we can speak on faith topics and share and quote and preach and teach and so forth. Yeah. But the majority of the time I'm myself, I'm with a professional audience amongst uh CEOs, VPs, technical engineers, project managers, and that preparation, you know, can you can speak the vernacular, the terminology, and work on projects and many other things that that also benefit because they can see the light in you. That's right. They can see that there's something different in you. And then that's the merging, that's that preparation, uh, educational, that the academia, the the experience merged with faith, yeah, and favor is not fair.
SPEAKER_00It is not.
SPEAKER_02I always say that uh frustration comes from a lack of a plan. And I see a lot of people may they may come uh to you not necessarily frustrated, but they need guidance. They need guidance. And and talk to us about the services that ATC Training Center provides to the community, not only at CSRA but abroad as well.
SPEAKER_00Yeah. And I I guess we can piggyback off that statement about um one of our philosophies is meeting people where they are. Yes. And it's important to me because everybody comes from different paths, different ways they may get to my seat. Maybe somebody else has um told them, hey, she helped me open up a center, or maybe she helped me close the center. Because I do both are important. Yes, both are important. Uh, or she helped with the um one of the other services. We have a a big AGC services umbrella, and under that umbrella, you have training, you have coaching, you have consultant.
SPEAKER_02So training, coaching, consulting, okay?
SPEAKER_00Yeah, and we and it's it's across three uh industries. So you have the healthcare side, the early childhood side, and then you have the the business side. And so we can we do those three services under all of those um uh industries together. So when people come, I always just say, look, can we just sit down and talk? Doesn't matter who it is, you get an hour consultation, we're gonna talk about what you plan to do. Sure. And I listen to where they are, and I love that. Yes. Yeah, let me let me hear where you are, what have you already done to kind of get where you want to go? And then I said, Okay, these are the services that may benefit you. These are the services I think you can go get on your own. Or this is maybe where you need to back up, do these four things, and then come back to see me. I love that transparency. Yeah, yeah.
SPEAKER_02You know, we had several guests, and you you it's it's almost you're echoing that same because you're meeting people where they're at, yeah. Whether it be financially, we had one that was talking about real estate, about meeting people about your finances, yeah. Uh also uh on again uh your finances, your investments, and all that. Uh that's what that's amazing that you're able to tell them it's not the moment, it's not the time, look at your financial plan, uh, correct a few things, get your credit right before you do this. Because young young uh entrepreneurs or people that have a vision, uh they come with a lot of zeal, with a lot of fervor, that everything's a cheery road, that they're not gonna have any obstacles, uh, no milestones, no, no uh uh you know signposts along the way. And I'm so glad that you give them, for lack of better terms, of reality check about uh what are the next steps if you want to pursue this and the the challenges that come with it.
SPEAKER_00Not only And they need it, Daniel, because if not, I do I I created this survey and it's it we use it in our small business startup. It's a it's a four-hour startup, and it's everything that's to help you determine whether or not you should be in business, whatever your business is gonna be. Okay. What's what's the title of the survey? It's called Um, should I, should I, and for one that we use for the child care, should I be a child care owner? And once you finish those questions and you total up your score, that score is gonna give you whether you least likely to be successful, most likely to be successful, whether or not you are maybe should make this a hobby versus a you know a career job change. And I get a lot of people that said, I really thought I was ready to do this, but I just want to love on kids. I don't want to do all this. Yeah, all the things. You're telling me about an LLC and the INC and the TLL. I don't want to do that.
SPEAKER_02I don't and you educate them on those uh LLC.
SPEAKER_00We when I tell you we it's almost scared straight business boot camp. So if you get to this class and you still want to do childcare, you're ready.
SPEAKER_02And how long does that process take?
SPEAKER_00That initial startup is four hours. Four hours. It's a four-hour workshop.
SPEAKER_02And and if they if they pass, uh because one thing is to have that business acumen and the business knowledge, and then you have to have alligator skin for all the criticism for all the competition, because we are in a competitive market, right? So how how to how and I guess that would fall under the coaching side.
SPEAKER_00Yes.
SPEAKER_02Uh, on how to deal with conflict resolution, like one of those things that that I myself trained on. Conflict resolution and um and really how to how to overcome those financial logistical challenges.
SPEAKER_00Yes. And what you find is that most people truly have a m a desire for whatever that core thing is that they do, but they are not aware of all the other things that surround it that's necessary to make it make it go. Like it's it's more than just the the eggs that you need to put in a cake to make a cake. You need the water, you need the oil, you need the other, whatever. And most people only come with that one ingredient, and they think that's the ingredient that's gonna drive their success, but it's not. And sometimes it's good to shine that light on everything else that must happen in order for you to be successful on this side. And that's okay if you get to the point where you say, Hey, I did not know it took all of that, but it's good if you can do that before you have made some huge mistakes and investments. Outstanding. Yeah.
SPEAKER_02You know, one of the things that that I have learned is that sometimes business or entrepreneurship requires a different version of me. Meaning that I have to guard my vision, my dream, my aspirations, and not necessarily disclose my my plans or projections or even my finances to everyone. It's uh well, um as as an entrepreneur, uh, as a businesswoman, you know, there are things that are proprietary to your business, uh, that not every not everyone that was in your circle back 10, 20 years ago can accompany you to this new season. Yeah. Uh as the same way that you were able to successfully close your child care center, uh, you have to close also relational doors. Wow. And become this new version of you. And I think a lot of people that want want to bring us uh an audience or crowd with them, yeah, that instead of being an asset and a blessing, can be a hindrance. Can be a lot and lit uh uh leeches to their time, robbing their time, talents, and abilities. And this is are are these uh maybe part of the the training that that hey this is not only a financial stuff, but it's gonna require more persistence, more determination. Are you willing to to to endure maybe some losses? Yeah, you know, over the time where even um AGC and new regulations and new laws, how has has AGC adapted and confronted all these new seasons in life in order to be a beacon, an example to future entrepreneurs? How have you been able to navigate?
SPEAKER_00That's loaded. That's loaded.
SPEAKER_02Yeah, because it's let's let's uh compartmentalize case rules, regulations.
SPEAKER_00So you really, first of all, especially if you're going to profess that Christ is the core, um, it's part of your core belief system, your your program philosophy. If you're gonna put Christ anywhere in there, then you are gonna have to have an eagle mentality. You're gonna have to have an eagle mentality that eagles do not travel in packs and flocks and like other birds, they don't. Correct. They have a whole different mindset, they have a different altitude. Oh, wow. They have a whole different, uh, even their uh digestive systems, everywhere they think is so different. How they migrate, when they migrate, what they consider a fear, what they consider a success, it's so different. So if you're going to do anything in business and you're gonna have as a Christ center, you're gonna have to be willing to fly alone.
SPEAKER_02Oh, understand.
SPEAKER_00And that means you're gonna always be dropping baggage. You're gonna be dropping, I call it the 25% rule. I tell leaders, I said at the around October of every year, you have to be deciding what's your 25% drop that you're gonna drop. And sometimes we're talking personnel, we're talking programs, we're talking processes. So in January, you're ready to shed that weight. Because what has not been profitable for you, what has not been successful for you, what has not kept you aligned with your mission.
SPEAKER_02Oh, that's that's a great financial advice.
SPEAKER_00Yeah, because if you're not willing, you're gonna take that heavy weight over to the next season. To the next season. And that could be people processes or or you know, whatever your your product or your your programs are. And so that ego mentality has really kept me. And it's not, it's it's lonely. Especially when you are in an industry where you breed off of colleagues, like you guys really bounce ideas, but when you notice that your ideas are showing up on stages that you're not on, correct.
SPEAKER_02Yes, yes, absolutely. Like, hey, how did that person reach that level uh when we were walking in parallel? Yes, and there was there was they said that 25% and you didn't. So you have less profit, less time, your profit margins are shortened, and things nowadays uh prices are escalating.
SPEAKER_00Yeah.
SPEAKER_02Leases, rents, materials. I mean, you go out there, what costs you a dollar now costs you a dollar fifty, two dollars. And if you don't learn how to uh first of all, on the financial sense, uh learn how to let go of certain business segments, yeah, then you're going to be trapped and and and obligated to sustain something that's not profitable. And that's that's the same thing with relationships. You go. You know, I hate uh I I don't want to bring the mother-in-law, but you have to make a hard decision. And sometimes it's saying uh letting go letting go of any employee is hard, uh as especially when they they have other situations, but from a from an eagle's mentality, yeah, then you're seeing far ahead. You're seeing what they're not seeing because you are the CEO. You're seeing where the business is heading, how the market trends, the volatility of of the financial markets go, yeah, and and and it's competitive. It's it is competitive.
SPEAKER_00And in and not only the competition part, but that alignment must be aligned with your your philosophy, your your your business philosophy and your mission. Relationships matter, especially if I can't, uh, and I'll use a I mean I don't know if it's it's not you can't be in bed with somebody who does not have the same philosophy that you are aligning with your philosophy, your core values. You can't. You can't be because some away along the way, something's gonna happen that's either gonna cause you to compromise, um, or it's gonna cause you them to compromise. And most of the time, people are not gonna compromise for your values. You're gonna end up compromising for theirs. So that alignment is so important. Yes, and that that's even with partnerships. And when I talk to other leaders, I say, well, like this partner is your partner, why? And and what how is this partner aligning with your with your mission? Sure. And I've had to do that. I've had to uh not say yes to some alignments that probably would have been completely really profitable, but I wouldn't be able to sleep at night because I know it goes against my core belief system. And it's okay that we we may rub elbows together, but we should not be in close alignment as their mission is not gonna align. And if it's Christ-centered, that's my first mace, that's my major, that's that's everything else falls under that. I don't care about the money, I don't care about the the notoriety or whatever the opportunities. If it is going to cause me to compromise my salvation, sure.
SPEAKER_02You know, there are people that are not only uh in a business sense, uh are spiritually short-sighted. And sometimes if it's people settle. You you saw something grandiose, something that maybe God showed you in your spirit about what you can achieve. Yeah, but because you didn't want to tarnish relationships, yeah, you settle to the norm, you settle to this this box of of of comfort zone, whatnot, of not uh uh taking the risks that you were uh told to take, you know, whether it be spiritually or on uh on the business sense, because we're always doing risk analysis, yeah. And and uh and that's when you see hey that that person in another level and you saw yourself there before that other person, but because your circle kept you in a in a comfort zone or Or with a settling mentality. I mean, you're you traded your your eagle's eyes, you know, for for a pigeon. Yeah. You know, so um so that's that's outstanding. So on the coaching side now, you also do DUI training. Yes. Where did this come from?
SPEAKER_00I know it. So thank you.
SPEAKER_02I'm going through I'm going through all your business segments.
SPEAKER_00I know.
SPEAKER_02And coaches in one thing, and and I see you from the uh early childhood. I see you as a trainer, uh, mindset business, great, that's outstanding. And then you you throw us a surprise and oh, by the way, we do DUI training. Uh uh, how did that come about?
SPEAKER_00So we have always had a mission to be the go-to uh national company for human capital services. And so anything breathing, we wanted to be able to touch and be able to provide training, coaching, and consulting on. And so remember when COVID hit, so when we talked about pivoting and some opportunities for pivot, we were always very highly um heavy in early childhood, the education space. But primarily that space was face-to-face.
SPEAKER_01Correct.
SPEAKER_00And then we had to pivot and go online, but then we noticed that we needed the early childhood trajectory, that space was changing so much with different rules and regulations. We noticed that um our big government agencies that we used to train for really uh heavily had now started training their own to be trainers. So truck kind of trained the trainers. Yes, and guess who they would bring to train their trainers? Oh me, you so I'm thinking I'm training my replacements, right?
SPEAKER_03Correct.
SPEAKER_00And so in one area, in one government area, and in the the risk reduction and the defensive driving, that governmental space only regulates. They don't train, they have no trainers. Okay. So I started researching what are some other uh areas that we can train in that can compensate for what we may lose in the early childhood training space. Correct.
SPEAKER_02And the research brought me right to And this this was all pivoted because of COVID? So you were looking at your business market, you saying, okay, this right now, because every it's it was a face-to-face, we don't no longer do this. Yeah. And now we have to re somewhat I won't say reinvent, but but search out new reforms.
SPEAKER_00Think out the box.
SPEAKER_02Think outside the box.
SPEAKER_00All of our eggs were in that early childhood space. We had some health care because we did a we did some health care with the um infectious disease, uh, you know, BLS training, but we had not yet made a whole nother revenue stream. And that was an untapped market in in the Augusta area. Um, no one had a full training space that had other industries in it. Most of the time, the DUI schools here, it's only DUI.
SPEAKER_02Correct. And so is this DUI and defensive training?
SPEAKER_00It's uh it's it's in the true name is risk reduction. Risk reduction. Yeah, risk reduction in defense.
SPEAKER_02Well, that is a risk if you're DUI. So I I don't want to uh DUI and um so you don't want the uh DUI training.
SPEAKER_00Well, if I you do need it, anybody, hopefully nobody here, but but it is a um mandated, it's not a mandated, but it's a regulated course through Georgia in South Carolina. Well, we train Maryland, DC, any really anybody um that's able to use that national curriculum. And a defensive driving course is really for anybody that's looking for points to be taken off their license. Maybe you have a heavy foot, maybe you have a young driver under the age of 25, you want to have lower insurance, maybe you've had a couple of tickets, or you've had some other things, and the court has ordered you to take a defensive driving course or uh our CDL driver's day, use a defensive driver.
SPEAKER_02So your staff is larger now. I'm assuming that uh you have uh uh subject matter experts, trainers specifically for that. Yes. And I love I love uh about what she said about pivoting, and it's the fact that you know thinking outside the box for new revenue streams. You got it. You know, not just one-dimensional. You just can't close the doors of your business simply because this this you see the world running dry, yeah, and uh to to an extent, yeah, but but you've reinvented yourself. So if you are an entrepreneur and you're looking at your business portfolio, don't simply get stuck by doing one thing, yeah, bring a different revenue stream. Yeah, you know, in my in my case, of course.
SPEAKER_00Sure, sure. With that different revenue stream, the key thing I would like you to remember is always make sure it aligns with your mission.
SPEAKER_01Correct.
SPEAKER_00That's that's the key because it doesn't fit with the mission. If everything targets you back to the mission, then then that's a good thing.
SPEAKER_02So we have coaching, we have DUI, and then we have child development. Because in in the website, one of the things that brought uh got got my attention, you talk about management, quality, process. There's so many things about training and and not only training, but also the development, uh enhancing your skills and whatnot. All this is in encompass in your business model, all under one umbrella.
SPEAKER_00Yeah.
SPEAKER_02And then your location is on Rightsboro Road currently.
SPEAKER_00It is.
SPEAKER_02What was that move from from over there uh Martinez to Evans? Yes, to Rightsboro Road.
SPEAKER_00Yes. So that was another pivot.
SPEAKER_02Because I went there and I'm like, where's she at?
unknownYeah, I know.
SPEAKER_02And I had to I had to do my friend Google. That's right. Where is Bobby located now? Okay. She's over here. She's over here. Well, how did that come about?
SPEAKER_00Well, we wanted to move to a space where we were going to. My my goal, once God had given me that vision to have a training center, I always wanted to have a center where there was at least two classrooms, and we had the administrative office, and it was a spot that when we turned the key, it belonged to us. So we started out at Beulah Grove.
SPEAKER_02Okay. Yeah. So you you were leasing all these properties?
SPEAKER_00So, first Daniel, Beulah Grove, it was a blessing. I leased zero. I had a key to that training building. Yes. The best room. It was Dr. Sam Davis's training room at the time.
SPEAKER_02You know why I remember he uh I was once there invited to speak. Yeah. And teachers were going back to school, and I was one of the guest speakers. And I and uh he I think he did it intentionally because he was a big Dallas Cowboys fan.
SPEAKER_00Uh-oh.
SPEAKER_02And I he took me to the the the guest room.
SPEAKER_00Yes.
SPEAKER_02And even the wall outlets cover was Dallas Cowboy covers, right? And uh everything was Dallas Cowboys. So and uh from the altar I said, uh, you know, I was sensing the friction. Okay. And it's because I'm a New England's Patriots fan and he's a dad. Unfortunately. And the whole church just chuckled and laughed. So you started in Beulah Grove.
SPEAKER_00And then to uh Bobby Jones in front of that Walmart. Uh and then to Old Evans Road. Old Evans Road, I remember. And then um we were going, uh it was good, that building was gonna go up for sale, and I said, okay, Lord, I need my I want the next move, it's gonna be, you know, my move. I I don't want to have to move again. I I want to be able to have a space that I cannot maximize from that space. Lease out space, add on, build on, and that's when the Rice Boro Road. Um it was two buildings, and we chose Rice Boro Road versus the one off of Tobacco Road.
SPEAKER_02I I see that um, you know, with all the services that you offer, I see that with all the intellect and the experience that you have acquired throughout the years, another expansion. Oh wow. Uh another another expansion because you know the the the rooms are gonna be too small and and and the crowd and the business is gonna take a whole new level. So I definitely see that in you because you know you've been being prepared to to to look higher. You know, uh yes, an eel can go higher, but there's also other falcons and other birds that go higher in in altitude and they live in the in the mountains and they can remote and twenty you know fifteen thousand, twenty thousand. Yeah. So you have a greater periphery. If you were to to coach the the younger you with the years of experience that you have, with the new workforce that that's coming into the marketplace that wants to do what you're doing, uh whether it be through the DUI or coaching or childcare, with all this wealth of experience and all the the hits that life has given you and shaken you and molded you and shaped you uh both spiritually and and been and in business wise, and uh uh as as a as a woman, you know, having to work harder and and drive harder, uh what would you uh uh uh advise them to prepare for this workforce and this volatile market? Wow.
SPEAKER_00I would first of all um encourage them to get their duck feathers and and what I mean by duck feathers is duck feathers is full of oils and when water hits it, it doesn't absorb. It rolls off. So duck feathers are very oily, that's why they used to use them as quills to write because they're and they don't dry out. And so you're gonna need your duck feathers because there's gonna be things said, it's gonna be things done that you're gonna need to have this roll on down and not absorb it. Um I didn't have duck feathers early on. Uh and in some cases I'm still a little sensitive, but in business, it's it's you need to have duck feathers and you need to be able to have um opportunities for you to take everything that's said to you and figure out how much of that can I use to get where I'm going, or how much of that do I need to leave on the table where I found it?
SPEAKER_02Sure. To maintain your peace.
SPEAKER_00To maintain your peace, to even decide whether or not um you ask the Holy Spirit, did that come from a place that you want me to? You mean pick that up and use it, or do I leave it there? Correct. And so duck feathers for one, and then I would say don't stop learning. Even at the top of your success, wherever you feel that is, you are never, you've never arrived. And always operate from a middle perspective. That means you're always holding on to somebody else's coattail and you're allowing somebody to hold on to your coattails. Outstanding. Leaders leave from the middle, not from the front.
SPEAKER_01That's great.
SPEAKER_00And that's just kind of been my philosophy and how I thought about it. Like I don't ever want to be the one in the front. I don't. Sure. Because it's I have not arrived. So if you're in the front, I'm holding on to your coattail, and I'm going to be gracious enough to let somebody else hold on to my coattail because eventually the spot you're in, you're gonna be moving, and I'll get that spot. Correct. And then the person holding on to me will get my spot.
SPEAKER_02Yeah, because business can be a little cruel or something. It's a little, Daniel. Come on. Oh, yeah. It's it's vicious. It's it's finance. It's uh, you know, I want your clientele, I want your location, I want your intellectual property. Yes.
SPEAKER_00Yeah.
SPEAKER_02And you teach all that in your training courses.
SPEAKER_00Well, I teach not in the training courses, but I do teach it in my in in coaching.
SPEAKER_02In coaching.
SPEAKER_00The the coaching that I do for leaders, that happens in because it's a more intimate setting, it's a more intimate way. The training, it helps them to kind of get a bird's eye perspective and overview and some philosophies, but it's the coaching that really drills that down. Because none of this stuff comes up just in training, because training is more of a not a sit and get, it's interactive and engaging, but the coaching is somebody that shows up and says, Hey, this is the spot I want to get to. Can you help me get there? So that's how these nuggets come out. They it's difficult for them to come out in training. Um, because most trainings are six hours, two hours, maybe you get a 40-hour training, sure, and you're not really able to personally interact with them.
SPEAKER_02Um, not at all. Not at all. So your website is AGC Training Center L C dot com?
SPEAKER_00Yes, it's AGC Training.com.
SPEAKER_02AGC Training.com. And in there I saw all the information, the the roadmap, the different uh steps that you have to take uh for AGC Training Center. You're located off of Rightsboro Road. What are your working hours? Monday through Friday?
SPEAKER_00Yes, Monday through Friday, uh 8 30 to 5 30. Now we have recently my team convinced me a work from home Monday would make them be so motivated. And guess what?
SPEAKER_01It has worked.
SPEAKER_00I pivoted because that is not, I'm old school. Like, hey, if I can't see you, then you're not working.
SPEAKER_01Right.
SPEAKER_00But it has been so phenomenal.
SPEAKER_02So we are somewhat hybrid, remote.
SPEAKER_00Yeah, they they got. I guess I'm part of the new school now because they're hybrid on Mondays. They're working from home, they got these B links and everything. I couldn't tell you what that is. And Tuesday through Friday, they're in the office, 8 30 to 5 30.
SPEAKER_02Uh, don't the uh don't get it twisted. Oh let me let me just say this. Miss Bobby is really hard to find sometimes because you have to go to her secretary. Uh she guards her time, she she does great time management. I mean, I love how you uh have your agenda for the day, for the week. Uh, you know, where you're gonna be at, the what, when, where, how, with whom. And if it's not important, take a note. I might get I will get to you. We will get to you. AGC will get to you. Yeah, and uh, you know, I'm I'm glad that I have your four emails. And worst case scenario, I will find you through LinkedIn.
SPEAKER_00Oh, you know it.
SPEAKER_02I will find you, I will find you there. If not, I'm gonna post something. You get priority.
SPEAKER_00So there's I got a speed dial somewhere.
SPEAKER_02That's right. So one of the questions uh as as we wrap this is uh looking ahead, what opportunities or training needs do you see emerging in the workforce and how is Augusta Training Center prepared, preparing for the near future? Uh when I look at the the marketplace in education, DUI, now now you're going into governmental work. Uh now you child care and governmental work, two different platforms. Uh looking ahead, where does AGC see itself uh preparing for the new the near future?
SPEAKER_00Oh wow, thank you for asking that. I and I I want to tout this a little bit. We recently received our two, we are in two government vehicles, service disabled veteran-owned small business and uh veteran-owned small business, uh, and soon to be uh woman-owned small business through the SBA. And so that's a whole government, two different government vehicles that are really going to set us in a whole different pool of um opportunities. Um we're in 37 states now. We're also you're in 37 states standing. And we uh we have been given uh authorization to do work in Canada. So we have almost similar to what you would call your Secretary of State for the you know United States, we're able to operate in Canada as well and looking to do some mission work around early childhood in South Africa um with some of the orphanages there, providing them with some of the uh child development training that they need for that. Um one of the things I see changing in the workforce that we're trying to really figure out how to rewire even my thinking around it is the multi-generational age groups that we have now in one in one building. Building. Sure. So you have it in researchers telling us you have at least three to four different generations. And I started in my own space. I I have a uh 70, uh, she's just turned 72. Okay. Um we had a between 25 and 30 year old, uh, a 50-year-old, um, and then someone in their middle forties.
SPEAKER_02So we had that that age range. Yes.
SPEAKER_00And and what I'm finding is that my um we're in some of those generations, the work ethics is completely different. And what's considered work uh ethical work and you know, work ethics is different than what another generation may consider that. So we are really learning how do we meet new that new generation where they are as it relates to work ethic and the expectation. And I have been a very big fan of Simon Sinek forever. Yes, yes.
SPEAKER_02And so um your why, start with your why.
SPEAKER_00Yes, start with your why. And then he talks about the the the generation that we have now inherited. That they were some of these things that we're expecting from them, they were not taught, they were not even given the opportunity. They were from the me generation or they're from the entitled generation, or they're from the generation where they had all these organizations, all these little doohickeys to tell them they're gonna go to band practice and they're gonna go here. There is no opportunity for critical thinking, no opportunity for problem solving. And so coming into my space, I'm thinking you should have this. You got four degrees. Yes, uh, no, yes, not with Chad and Claude available. You may not have those kinds. So with that new workforce, I'm learning how to meet them where they are within the rules and regs, the guidelines that we have. Um how do I transition and and merge them into that and and and kind of roll up my sleeves and get back to developing personnel versus just saying with this level of education, you should have this type of work that they and that's not really.
SPEAKER_02Constantly growing, constantly learning. Wow, amazing. Yeah, you know, AGC Training Center, a pillar in the CSRA. What a wealth of we can be here for hours. Yes, no, absolutely. There's such a wealth of knowledge. I I encourage everyone uh to go to AGC Training Center, uh LLC, but also physically, if you have the time, go to the location on the Wrightsburg Road, and you'll find all the programs that Miss Bobby Jackson has in the website and all the missions trip. And I know she's gonna do lining up more conferences, uh lining up more training. Uh, she has uh a plethora of services, not only in coaching as we as we talked about, but also on guiding you uh in the financial realm, giving you a reality check of many things. So I want to thank you for the Forge Bond Design support, and of course, thank you for all your comments, uh, all the likes. Remember, like, share, subscribe, and you have to listen to this interview two or three times because every time you uh click it and and listen to it, you're gonna learn something new from this amazing CEO entrepreneur, still growing, still learning. Of course, I will see you on the next episode.