Episode 18: On Call Engineering: How to do it and Smile with Charity Majors

On-Call Engineering: How to do it and smile

• Intro to the topic and Charity Majors
• What is on-call even? And why does it exist?
• Our Experiences with on-call?
  • When did we start? How many years, some stories about our past and why we are talking about it 
• How to onboard to on-call?
• Can it be done and actually be positive? 
• What causes on-call to be negative then?
  • What are the steps that can be done to improve it? 
• What is incident management?

Charity Majors is the CTO of Honeycomb.io, @mipsytipy on Twitter, and blogs at https://charity.wtf/

Links Raz shared with his team:

• A story of being on call | Charity Majors | Monki Gras 2018
• Charity Majors – Observability and the Glorious Future, Iterate 2018

Also Available on:
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Music credits: Dan Lebowitz: Come and Get It! Licensed under Creative Commons: By Attribution 3.0 License