airportIR by Modalis - Open Mic Podcast
Welcome to Open Mic, the airport- and aviation-focused podcast hosted by Curtis Grad, Chief Executive and Founding Partner of Modalis Infrastructure Partners. Each episode features in-depth conversations with global aviation leaders—airport executives, investors, innovators, and policy experts—exploring the trends, challenges, and opportunities shaping the airport and aviation landscape.
airportIR by Modalis - Open Mic Podcast
IR Open Mic - 26-03 - Magic Mirror - Belinda Jain (Season 1, Episode 6)
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In this IR Open Mic snip-it, Curtis invite Belinda Jain, Vice President, Customer Experience and Commercial at JFK International Air Terminal, operator of Terminal 4 at New York’s JFK Airport to peer into the Magic Mirror and reveal her inner self!
🌐 Visit https://airportir.com/open-mic to hear more episodes and stay informed about the global aviation developments that matter to you.
We're heading to the home stretch here, and we like to cap off with something we call magic mirror. And it's not a scientifically proven psychometric test of any sort, but it's just to get get to know you a little bit better. And so we've got a set of 15 questions. It's meant to be rapid fire, whatever comes to the top of your mind. And we'll start with something aviation, your favorite aircraft, civilian, military, current, or historical.
SPEAKER_01So I'm not very good in type of aircraft, but I would say anything with Embraer, because I love smaller aircraft. I feel that when you're on a smaller aircraft, you actually feel like you're flying. Um so I have a particular fondness for Embraer.
SPEAKER_00Yeah, it's more personal for sure. And again, when you look back at JFK and I had the good chance of spending some time at the TWA terminal and looking back in time and see the old constellation on display there. And I got to got to meet your CEO or well during that period as well. And it was it was quite it was literally like stepping back in time into that old terminal. And you think you look at that airplane, you go, that's when airplanes and aviation were still it was still chic and it was still novel, and and sometimes you feel like it's been commoditized now, right? Good thing in in this part of Canada, there's still lots of routes that have smaller airplanes, so you get that that more personal taste. How about apples and oranges?
SPEAKER_01Apples.
SPEAKER_00Your favorite apples, coffee or tea?
SPEAKER_01Coffee.
SPEAKER_00I knew that. And flat or sparkling?
SPEAKER_01Very much sparkling.
SPEAKER_00Yes, I knew that answer as well. Uh this one I don't know. Preference for cats or dogs?
SPEAKER_01Dogs, but most specifically my beagle deer.
SPEAKER_00Okay. And scariest animal.
SPEAKER_01Cockroach.
SPEAKER_00Cockroach, oh yes, absolutely. Yeah, yeah.
SPEAKER_01I'm very scared of them, particularly when you travel in Asia, like in Malaysia. I've seen uh one of the cockroaches that probably had the size of my hand. It's can be very big.
SPEAKER_00You know my wife Sally, and she can be quite expressive. And she stepped on a dead cockroach in Jamaica once. I thought there was a murderer in the house. Like, oh my god, thank God it was dead. But uh yeah, I agree. Cockroaches are not warm and cuddly, that's for sure. Favorite classic car.
SPEAKER_01Worshayman.
SPEAKER_00Yes, very nice. Famous person, living or dead, that you'd like to have dinner with. That's that's always an interesting question to ask.
SPEAKER_01Alive, Hillary Clinton. She still very much inspires me.
SPEAKER_00Okay. Yeah, that would be an interesting conversation, and it might be one of those you want to just keep on talking for sure.
SPEAKER_01I agree.
SPEAKER_00Greatest fear.
SPEAKER_01Well, still today, public speaking, but I work on it.
SPEAKER_00Okay, well, you're you're doing fantastic here, and there's only literally hundreds of thousands of people listening, right? We're working, we're still working on the on the subscribers, but we're we're getting close. My favorite dessert?
SPEAKER_01Any pastry with coffee.
SPEAKER_00Okay. And earliest memory.
SPEAKER_01I'm not sure I remember the earlier, but there's one that I often quote. I wrote my first check when I was five at a restaurant. And I it it was it was interesting because I I remember the emotion that I felt when my uncle at the end of the meal that we had, we had just went him and I for lunch, and he asked when the check came and the waiter asked to pay. Um, my uncle said, my uncle said she'll she'll be paying, and he handed off uh his checkbook. And so I wrote with my write up of a five-year-old um the amount of that needed to be uh intuted. So yeah, I remember that fondly.
SPEAKER_00That's that's fantastic. Just getting you ready for your future career. So that's that's perfect, right? Here's uh technology one. What's the most used app on your phone, excluding WhatsApp or Outlook?
SPEAKER_01Instagram.
SPEAKER_00Yeah.
SPEAKER_01I'm visual person.
SPEAKER_00Yeah, I've managed to keep away from that, but my wife tends to keep me informed of what I need to know on in that regard. So how about favorite movie of all time?
SPEAKER_01Breakfast at Tiffany's.
SPEAKER_00Yeah, absolutely. No, I think that's that's a good one for many people's lists. Now, here's a tricky one. You only get to listen to one song for the rest of your life. What is it?
SPEAKER_01Feel good by gorillas.
SPEAKER_00Okay, I'm thinking of a number between one and a hundred, and it has a relevance to what we talked about today.
SPEAKER_01I was going to say seven.
SPEAKER_00What's the relevance to seven?
SPEAKER_01Because in 2007 I went to Jordan.
SPEAKER_00Okay. Well, it was close. It was 10 because it is now 10 million passengers.
SPEAKER_01Oh, well.
SPEAKER_00But uh only two people have got it right so far, and uh that's even quite exceptional. I wasn't I never expected anybody to get it right, but that was close. You were within three. That's that's perfect. So you talked about being a bit of a traveler. What's the favorite place you visited so far, and what's what's your top buck bucket list destination?
SPEAKER_01Mexico City. I love the energy, the culture, the vibrance of this city. And I worked uh as a consultant for a few weeks in that project of the airport that unfortunately never opened, but I still love very much that city.
SPEAKER_00It's it's such a vibrant place and the food scene and just it everybody thinks they know Mexico because of what they read on the or hear on the news, but Mexico City is something else, right?
SPEAKER_01It is. And you know, it was surprising to me how many actually people speak French in Mexico City.
SPEAKER_00Yeah, yeah, yeah. Well, it's very cosmopolitan, right? That's the whole point of these big cities. And what about the place you need to see?
SPEAKER_01Good question. Argentina. Because of the wine.
SPEAKER_00Yeah, yeah, absolutely. Well, and the didn't they used to call it the Paris of the Americas, right? So you come by that honestly. That's that's perfect. Okay, this is the final stretch. Your personal mantra in 10 words or less.
SPEAKER_01Don't prioritize efficiency over effectiveness.
SPEAKER_00Sometimes we get a little bit obsessed with perfection too, right? Keep it simple and make it work.
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