Conditions That Matter
Welcome to the podcast built specifically for post-acute care leaders navigating the complexities of skilled nursing, rehabilitation, and memory care settings. Hosted by Sara Maus, Director of Operations at Prestige Outpatient Providers, and Dr. Frank Elterman, DO, Managing Partner and Medical Director, who share what they've learned through trials, errors, and successes—the guidance they wish someone had provided when they started. Expect honest conversations, roundtable discussions with key post-acute professionals, and insights from local providers who understand your world.
What You'll Gain
Whether you're an executive director, medical director, nursing leader, or case manager, Conditions That Matter addresses the challenges you face daily:
- Reducing hospital readmissions through proactive clinical protocols and responsive communication
- Optimizing reimbursement by understanding clinical focus areas and proper documentation strategies
- Improving care coordination across your interdisciplinary teams
- Building safer, more marketable facilities with higher family and staff satisfaction scores
- Navigating medication reconciliation and preventing common care transition errors
This is your partnership in care. We want nurses, executive directors, case managers, and colleagues to feel heard, supported, and equipped with actionable strategies they can implement immediately.
Subscribe now and join the conversation about elevating post-acute care across your community.
Brought to you by Prestige Outpatient Providers
www.prestigeoutpatient.com
Conditions That Matter
The Partnership Equation: What Administrators Really Need from Post-Acute Providers
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The second episode of Conditions That Matter: A Clinical Focus Series for Post-Acute Success brings together hosts Dr. Frank Elterman and Sara Maus with special guest Vincent Petrosini—a healthcare leader with nearly 40 years of clinical experience who has served as nursing home administrator, executive director, director of nursing, floor nurse, and CEO.
This roundtable discussion tackles the real challenges facing post-acute care today. Petrosini shares how residents are much sicker than years ago, reimbursement rates have dropped, and regulatory oversight has tripled. The conversation explores critical disconnects between administrators and providers, emphasizing that successful partnerships require providers to understand both patient care and the business side of healthcare.
Dr. Elterman reveals how their team reduced 30-day readmissions by 18% over a six-month period through structured handoff processes, same-day medication reviews, and 72-hour follow-up calls. The group discusses medication reconciliation challenges, including how hospital discharge summaries often contain incomplete or inaccurate information that can lead to preventable readmissions.
Petrosini emphasizes the power of communication, explaining his facility's welcome meeting approach where the entire care team sits down with residents to set realistic expectations and goals. From preventing unnecessary hospitalizations to knowing when to call providers versus handling issues in-house, this episode delivers actionable strategies for building strong partnerships that drive quality outcomes and strengthen referral networks in the post-acute world.
About the Guest
Vincent Petrosini—a healthcare leader with nearly 40 years of clinical experience who has served as nursing home administrator, executive director, director of nursing, floor nurse, and CEO.
Connect with Vincent at: www.linkedin.com/in/vincent-petrosini-dnp-msn-acrn-fnp-c-ne-bc-cdp-lnha-941babb1/
Connect with the hosts at:
- Sara Maus: https://www.linkedin.com/in/sara-maus-9b4408197/
- Dr. Frank Elterman: https://www.linkedin.com/in/frank-elterman-a25a8161/
Prestige Outpatient Providers: https://www.prestigeoutpatient.com
Listen to more episodes on Mission Matters:
https://missionmatters.com/author/sara-maus-dr-frank-elterman