We sit down with Helen Franklin, partner at Barcan and Kirby to unpack what rehabilitation really means in injury claims and why getting it early can change recovery, independence, and family life. We compare the personal injury rehab code with the clinical negligence reality, where delays on liability and NHS pathways often leave people without support for far too long.  

Helen and Emma discuss what “rehabilitation” means in the claims context, how the Personal Injury Rehabilitation Code works in practice (from initial needs assessments to case management, therapies, equipment and psychological support), and why insurers are typically willing to fund early intervention. They then contrast this with the realities of clinical negligence litigation: delayed claims, complex liability investigations, long NHS waiting lists, and the absence of an equivalent rehab framework.