The Telepsychiatry Advantage

How To Create a Professional Telepsychiatry Setup That Builds Patient Trust

Orbit Health Season 1 Episode 2

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0:00 | 15:47

First impressions in telepsychiatry aren’t made when you start speaking—they’re made the moment your video turns on. And for many clinicians, that first impression is working against them.

In this episode of The Telepsychiatry Advantage, Dr. Edward Kaftarian breaks down how your virtual setup shapes patient trust before a single word is spoken. Poor lighting that hides your expressions, camera angles that feel disengaged or even condescending, and audio issues that hurt interpretation—these small mistakes quietly erode rapport and impact the entire session.

This episode walks through how to fix those problems from the jump so your setup supports the interaction instead of undermining it. Dr. Kaftarian shares his best tips and recommendations on camera, lighting, audio, and more! 

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