The Telepsychiatry Advantage

Best Tips To Manage Crises In Telepsychiatry

Orbit Health Season 1 Episode 3

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0:00 | 16:43

Managing a psychiatric crisis online is not the same as managing one in person. If a patient is manic, psychotic, intoxicated, or in danger of self-harm, good clinical instincts still matter—but they are not enough on their own.

he patient may be in another city. They may be in another state. They may hang up. Calling 911 may not send help to the right place. And in that moment, the clinician cannot afford to be thinking about what to do next.

That is why crisis care in telepsychiatry has to begin BEFORE the emergency itself. In this episode of The Telepsychiatry Advantage, Dr. Edward Kaftarian breaks down the pieces clinicians need in place ahead of time — patient location, emergency contacts, local response options, and a clear plan for what happens if the session escalates.

He also gets into the clinical side of the moment itself: recognizing when a routine appointment has turned urgent, assessing risk, and knowing when safety has to take priority. 

It's an important episode with a lot of nuance so make sure you listen all the way through!

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