Boost your Business English with Alex and Chloe

The One Skill That Instantly Makes You Sound More Professional in English

Mark Westbrook Season 1 Episode 1

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0:00 | 11:26

You're not making grammar mistakes. Your vocabulary is solid. Your English is good.

So why does something still feel… off?

Here's what nobody tells you: in professional English, what you say matters far less than how you say it. And the single biggest difference between sounding competent and sounding truly professional comes down to one skill that most learners are never taught.

Softening your language.

Not to be weak. Not to be vague. But to sound collaborative, credible, and in control — the way the most respected professionals in any room always do.
Because in business English, "I want a meeting" and "I'd like to arrange a meeting" are not the same sentence. One closes doors. The other opens them.

In this episode, Chloe and Alex show you exactly how to make this shift — with real examples, instant upgrades, and phrases you can start using today.
🎯 Same ideas. Same confidence. Twice the impact.

🔥 This is the episode that changes how people hear you at work.
Subscribe to Boost Your Business English — new episodes every week with practical English that actually moves your career forward.

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SPEAKER_01

Picture this. You're sitting in a meeting, it's in English, your boss, your colleagues, maybe even important clients are all there. You have a fantastic idea, a brilliant point to make. You open your mouth to speak, but nothing comes out. Or worse, the wrong words come out. The moment passes, the conversation moves on, and you just sit there feeling invisible.

SPEAKER_02

Oh, Chloe, that feeling is the worst. That internal panic where your brain just goes completely blank. I think we've all been there.

SPEAKER_00

It's universal, but it doesn't have to be your reality. Hello, and a very warm welcome to Boost Your Business English. I'm Chloe.

SPEAKER_02

And I'm Alex. Thank you so much for tuning in. Today we are going to give you the tools, the exact phrases to make sure you are never lost for words in a meeting again.

SPEAKER_01

Exactly. We're going to build your confidence from the moment the meeting starts to the moment it ends. And if you want to make sure you never miss a lesson like this one, take a second right now to click that subscribe button. It really helps us out.

SPEAKER_02

We'd appreciate that. And Chloe, we have something special planned for the end of this episode, don't we? We absolutely do. Stay with us until the end, because we're saving the most powerful sentence of all for last. And trust me, once you hear it, you'll use it every single week.

SPEAKER_01

Okay, let's start at the very beginning. The meeting is about to kick off. Everyone's dialing in or taking their seats. As the meeting leader, you need to take control. What can you say, Alex?

SPEAKER_02

The simplest and most common phrase is shall we get started? It's polite, it's professional, and it signals it's time to focus. Another great one is, okay everyone, thank you for coming. It's warm and appreciative.

SPEAKER_01

Right. And once you have everyone's attention, you need to state the goal. You can say, the purpose of today's meeting is to discuss the new marketing campaign. Clear and direct.

SPEAKER_02

Let's lock that first one in. This is a key phrase. It's time for our Hear, Repeat, and Learn. I'll say the phrase, leave a little pause, and you say it out loud, wherever you are. Ready? Shall we get started?

SPEAKER_01

Okay, the meeting is underway. Now comes the important part: sharing your ideas. How do you give your opinion confidently?

SPEAKER_02

This is where people often get nervous. A great way to start is with a softening phrase. Instead of saying, we must do this, you could say, from my perspective, this is the best option. It sounds collaborative, not aggressive.

SPEAKER_01

I love that, from my perspective. Another strong one is in my experience. This shows your opinion is based on past success. For example, in my experience, launching a product in summer works best.

SPEAKER_02

Totally. And if you want to be more direct, you can use I would suggest that we focus on social media first. It's polite but firm. By the way, we have a whole list of these professional phrases in our free essential business English guide, which you can download from the link in the description box below.

SPEAKER_01

It's a fantastic resource. Okay, so we've started the meeting, we've given our opinion, but what happens when you need to jump into the conversation? Let's try a role play. Alex, you're the project manager giving an update. I'll be a team member who needs to add a crucial piece of information.

SPEAKER_02

Right, team, so the project is on track. I've spoken to the design team, and they have assured me the mock-ups will be ready by Friday. So from my perspective, we are in a very good position to move forward to the next stage on Monday.

SPEAKER_01

Sorry to interrupt, but could I just add something here? I spoke with a lead designer this morning, and she mentioned that a key team member is off sick. She said Friday might be difficult.

SPEAKER_02

Ah, okay. Thanks for the update, Chloe. That's very important information. Let me follow up on that.

SPEAKER_01

Okay, let's break that down. Alex, you used from my perspective, which we just talked about. It was a great way to state your view of the project status.

SPEAKER_02

Right. And you, Chloe, used two fantastic phrases for interrupting. You started with sorry to interrupt, but, which is the classic polite way to enter a conversation.

SPEAKER_01

Mm-hmm. And then I followed it with a question. Could I just add something here? Using a question is softer than making a statement. It asks for permission to speak, which is always well received.

SPEAKER_02

Could I just add something here?

SPEAKER_01

Excellent. So now you can get your voice heard. But what about when someone else is speaking? The easiest part of any meeting is agreeing. What are some good phrases for this, Alex?

SPEAKER_02

Absolutely. You can say, I completely agree. Or for a more conversational tone, that makes sense. A slightly more modern business jargon one is I'm on board with that.

SPEAKER_01

But now, for the most difficult, most feared moment in any meeting for a non-native speaker, disagreeing.

SPEAKER_02

Mm-hmm. This is a big one.

SPEAKER_01

It is. And this is a turning point. We need to reframe how we think about this. Disagreeing in a business context isn't personal. It's not an argument. It's a collaborative process to find the best solution. You are not attacking the person, you were questioning the idea.

SPEAKER_02

That is such an important mindset shift. Your colleagues will respect you for sharing a different viewpoint if you do it professionally. The key is to be respectful and indirect.

SPEAKER_01

Let's roleplay this. It's the best way to learn. This time I'm the marketing director with a radical new idea. Alex, you're the finance manager, and you have some serious concerns.

SPEAKER_02

Okay, I'm feeling cautious already. Let's go.

SPEAKER_01

Okay, everyone. I've analyzed the data, and I would suggest we pull all of our budget from traditional TV advertising and put it all into a high-risk, high-reward campaign with TikTok influencers.

SPEAKER_02

I see what you're saying, Chloe, and I admire the bold thinking. However, I'm not sure that's the best way forward from a financial stability perspective. A hundred perget is a huge gamble. Have we considered a phased approach, perhaps starting with a smaller pilot project?

SPEAKER_01

That's a valid point. A pilot project could give us the data we need.

SPEAKER_02

Okay, that was brilliant. Let's look at the language I used. I started with, I see what you're saying, but, or in this case, however. This is the magic formula for disagreeing. First, you show you have listened and understood. I see your point. I understand your reasoning.

SPEAKER_01

Right. Acknowledge their point first, then you used the but or however to introduce your different idea, and you phrased your concern gently. I'm not sure that's the best way forward. It's much softer than that's a bad idea.

SPEAKER_02

Exactly. And I ended with a question. Have we considered this opens up a discussion? It's not a rejection, it's an invitation to find a better solution together. Learning to disagree like this is a real superpower in business.

SPEAKER_01

It really is. And if you're enjoying these practical tips, don't forget we have other episodes on topics like making small talk with colleagues and writing professional emails. You can find them on our channel.

SPEAKER_02

Okay, the discussion is winding down. It's time to end the meeting and make sure everyone knows what to do next. How do we do that, Chloe?

SPEAKER_01

You need a strong summary. A great phrase is, so to summarize, this tells everyone to listen for the main conclusions. For example, so to summarize, we've agreed to launch a small pilot project for the TikTok campaign.

SPEAKER_02

Perfect. Then you need to define the action points. Our next steps are is the best way to do this. Our next steps are Alex will create a budget for the pilot, and Chloe will contact three potential influencer agencies.

SPEAKER_01

And the final golden rule of ending a meeting is to say, I'll send a summary email. This ensures nothing is forgotten and everyone is accountable.

SPEAKER_02

So so important. Okay, we have covered the entire meeting from start to finish, but we did promise one final powerful sentence.

SPEAKER_01

It's time for the big finish. Alex, what is the single most powerful sentence you can use in a business meeting?

SPEAKER_02

Okay, here it is. The sentence is just to make sure I've understood correctly, are you saying that, and then you rephrase their point in your own words? Ah, that is so good. Why is it so powerful? Because it does three amazing things at once. First, it shows you are an active, engaged listener. Second, it prevents misunderstandings before they become big problems. And third, it buys you time to think and formulate your own response. It's an incredibly smart strategic tool.

SPEAKER_01

It really is a game changer. Let's do one last hear, repeat, and learn for that magic sentence.

SPEAKER_02

Just to make sure I've understood correctly.

SPEAKER_01

Wow, what an episode. So to summarize, we've given you the language to start a meeting, give your opinion, interrupt politely, agree, disagree professionally, and end the meeting with clear action points.

SPEAKER_02

If you found this lesson useful, please consider subscribing to the channel so you can join us for all our future lessons. We'd love to have you as part of our community.

SPEAKER_01

And now we have a question for you. We would love to hear from you in the comments section below. What's the one phrase from today's episode you're going to try in your next meeting?

SPEAKER_02

Let us know. Sharing your commitment is a great way to make sure you put it into practice. Don't forget to grab your free Essential Business English guide from the description box. Thank you for listening to Boost Your Business English.

SPEAKER_01

We'll see you next time. Goodbye.