The Human Diagnostic
Looking for honest stories about people, not product reviews? You're in the right place.
The Human Diagnostic isn't a how-to HVAC podcast. It's what a 45-year Master Technician notices about people after 90,000 service calls across gas plants, oil rigs, hospital preservation systems, high-rises, feedlots, walk-in freezers, and residential homes all over Central Oklahoma.
Hosted by Dave Hartzell, each episode tells a real story from a real service call. Sometimes he's driving to the job and predicting what he's about to walk into. Sometimes he just left and he's still working through what he saw. Either way, the story turns out to be about more than HVAC.
Topics you'll hear across the season:
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The customer nobody wanted to take, and what changed when someone finally did
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Why the person researching their broken AC at midnight isn't being difficult, they're scared
β
What 45 years of walk-ins, weddings, funerals, and broken water heaters teaches you about anxiety
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The tech who can fix anything but can't explain it, and why the customer doesn't trust him
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The review you can't place, the moment you never forget, the call that changed how you work
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What gets lost when we treat people like tickets, and what gets found when we don't
Whether you fix things for a living, manage people who do, or just like good stories from someone who has been everywhere and met everybody, The Human Diagnostic gives you the part of the job that never shows up in an invoice.
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Every call is a story. Every story is a person.
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The Human Diagnostic
Why Missing an AC Deal Haunts You More Than the Repair
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I got a call on a Tuesday in early August. Customer in a newer build out in Piedmont, second house from the corner on a cul-de-sac. He had not had any issue with his HVAC. Nothing was broken. The system was a builder-grade Goodman, ten years old, working fine. He said on the phone, I need somebody to come out and quote me a new system, today if you can.
I told him I had room about three in the afternoon. I drove out.
His system was running. I checked it. Coil was clean enough. Refrigerant was on. Static pressure was a little high because of the ductwork, but nothing emergency. Filter was fresh. I asked him what was wrong.
He said, nothing is wrong. I just need to upgrade.
I asked him why now.
He said, the neighbor got a new system last week. The one across the street. Variable speed something. Heat pump, I think. He said it is so quiet you cannot hear it run. He said his electric bill dropped already.
I asked what made him want the upgrade in particular.
He said, I do not want to be the last guy on the street with the loud unit.
I have been doing this for forty-five years. I know this customer. I have a name for it now that I did not have for the first thirty years of running into him. There is a body of research on what was happening at his kitchen table that day. A team of researchers, Andrew Przybylski and colleagues out of the UK and the Netherlands, published in 2013 a definitional paper on what they called fear of missing out, FOMO, as a measurable psychological construct. They built a scale to assess it. They tied it to social media use and to general life satisfaction.
Core line: "If you are a customer who recognizes yourself in this, the lesson is that the discomfort you are feeling when you look at your neighbor's new install is not actually about HVAC."
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So picture this, right? It's a blistering um 100 degree Tuesday in August.
SPEAKER_01Oh, brutal. Just the worst kind of heat.
SPEAKER_00Exactly. And there is this Oklahoma homeowner who is frantically ready to hand over $12,000.
SPEAKER_01Wow. $12,000.
SPEAKER_00$12,000. And here is the kicker. He wants to spend it to fix an air conditioner that was uh working perfectly.
SPEAKER_01Wait, working perfectly? Why on earth would someone do that?
SPEAKER_00Well, because the most expensive, you know, catastrophic failures in your house, they usually aren't happening in your ductwork or your plumbing.
SPEAKER_01Right.
SPEAKER_00They are actually happening right in your head. Have you ever been perfectly happy with something you own, like, I don't know, your phone, your car, your house?
SPEAKER_01Sure, totally.
SPEAKER_00Right. You love it. Until the exact moment you notice someone else got a shiny new version of that thing.
SPEAKER_01Oh, yeah. And suddenly your perfectly fine possession feels like completely intolerable.
SPEAKER_00Yes. It's an incredibly common trap. Yeah. So welcome to today's deep dive. Our mission today is to really unpack the fascinating and also kind of baffling psychology behind that sudden, urgent dissatisfaction.
SPEAKER_01Because if we can figure out what is actually happening in our brains during those moments, then we can figure out how to stop what is, frankly, a super expensive cycle of anxiety.
SPEAKER_00We absolutely can. And to do this, we are pulling from two very different worlds today.
SPEAKER_01We really are. We've got this landmark 2013 psychological study that um basically defined the clinical mechanics of consumer behavior and social anxiety.
SPEAKER_00Which is fascinating on its own. But what makes it so much better is that we are pairing that academic research with some actual field notes.
SPEAKER_01Right from Dave Hortzall. Yes. Yeah.
SPEAKER_00A master HVAC technician with like 45 years of experience working in Oklahoma.
SPEAKER_01It is honestly such a brilliant pairing. You wouldn't normally think, you know, let's turn to an HVAC repairman to teach us about profound human psychology. Trevor Burrus, Jr.
SPEAKER_00No, not at all. But I mean, sitting at thousands of kitchen tables discussing thousands of dollars in repairs. Trevor Burrus, Jr.
SPEAKER_01It gives you a total front row seat to behavioral economics in action.
SPEAKER_00Aaron Powell Exactly. Dave's driveway observations just perfectly mirror this clinical research. So to really understand the science here, we have to look at that specific real-world emergency that happened on that Tuesday in August. Aaron Powell Right.
SPEAKER_01So let's set the scene. August in Oklahoma is basically the absolute peak of cooling season.
SPEAKER_00Oh, for sure.
SPEAKER_01So when an HVAC tech gets an urgent call that time of year from a totally frantic customer insisting someone come out to quote a brand new system today.
SPEAKER_00Aaron Ross Powell Like not tomorrow, but right now.
SPEAKER_01Yeah, today. The immediate assumption is just catastrophic failure.
SPEAKER_00Aaron Powell has to be.
SPEAKER_01Dave drives out to this newer build in Piedmont. It's you know a nice house on a cul-de-sac, and he is fully expecting to find a seized compressor.
SPEAKER_00Trevor Burrus Or like a system that has just completely blown its refrigerant charge. Trevor Burrus, Jr.
SPEAKER_01Exactly. But the physical reality of the situation is entirely different.
SPEAKER_00Aaron Ross Powell It always is in these stories. So Dave gets out there, he pulls out his gauges and he checks the system. And it is a 10-year-old builder-grade Goodman unit.
SPEAKER_01Aaron Powell Which, for anyone who doesn't speak HVAC, a builder-grade Goodman is essentially the reliable, no-frills workhorse of the industry. Aaron Powell Right.
SPEAKER_00It's not winning any beauty contests.
SPEAKER_01No, but it gets the job done. And the facts on the ground for this unit are undeniable. The coil is totally clean, their refrigerant levels are absolutely perfect, the filter is fresh.
SPEAKER_00Wait, so there's really nothing wrong with it.
SPEAKER_01Well, the notes mention the static pressure was a tiny bit high.
SPEAKER_00Okay. What does that mean?
SPEAKER_01It just means the blower motor is working a little harder than optimal to push air through the ductwork.
SPEAKER_00Gotcha.
SPEAKER_01Which usually just points to like a dense high-efficiency air filter that's restricting the airflow a bit.
SPEAKER_00Right.
SPEAKER_01It certainly doesn't indicate a failing system. I mean, literally nothing is broken.
SPEAKER_00Aaron Ross Powell So Dave is staring at this machine that is doing exactly what it was designed to do. And he asks the customer, you know, what's wrong?
SPEAKER_01And here is the twist.
SPEAKER_00Yeah. The customer openly admits that nothing is wrong. He just needs an upgrade.
SPEAKER_01He just needs it.
SPEAKER_00Right. So Dave pushes a little further. Like, why do you need a quote right this very second? And the true motivation just spills out The neighbor across the street? Yes. The neighbor across the street got a new HVAC system installed the week prior.
SPEAKER_01Aaron Ross Powell And it wasn't just any system, it was a variable speed heat pump.
SPEAKER_00Right, exactly. And again, to translate the jargon for everyone, a variable speed heat pump is essentially um the luxury sports car of home heating and air.
SPEAKER_01It totally is.
SPEAKER_00Instead of just blasting on at full power and then shutting off, which is what normal units do, it runs constantly at very low, almost imperceptible speeds.
SPEAKER_01Aaron Powell It just kind of hums quietly in the background.
SPEAKER_00Right. And the neighbor had been bragging about it. He's telling this customer how you cannot even hear it run from the patio and you know how it's already slashing his electric bill.
SPEAKER_01So the trigger for this homeowner's panic is entirely external.
SPEAKER_00100%. The customer explicitly states to Dave, and this is a quote, I do not want to be the last guy on the street with the loud unit.
SPEAKER_01Oh.
SPEAKER_00Yeah. And it gets crazier. When Dave asks about a budget for the project, the customer doesn't reference his own finances at all.
SPEAKER_01What does he say?
SPEAKER_00He literally says, whatever the neighbor paid.
SPEAKER_01You kidding?
SPEAKER_00Nope. He had already asked the neighbor the price, which was over twelve thousand dollars for a five-ton setup. And this customer is just ready to drop over 12 grand that very day simply to match his neighbor's driveway status.
SPEAKER_01Aaron Powell That is just wild when you hear it laid out like that.
SPEAKER_00Right. But um it is also deeply relatable, I'd say.
SPEAKER_01Oh, absolutely.
SPEAKER_00It is exactly like having a perfectly good television. You love it, it works fine. But then you go over to your friend's house for the big game, right?
SPEAKER_01Yeah, and they have that massive new screen.
SPEAKER_00Exactly. And suddenly when you go home, your TV looks like a postage stamp. It's this flaw you literally couldn't see yesterday. Trevor Burrus, Jr.
SPEAKER_01That analogy is spot on. A perfectly working machine becomes just emotionally unbearable in a matter of days. Yeah. And the answer to why that happens isn't in the ductwork. It actually brings us directly to the clinical definition of a very modern anxiety.
SPEAKER_00Aaron Powell Right. Which brings us to the science part of our deep dive. I really want to talk about this 2013 paper because this goes so much deeper than just, you know, keeping up with the Joneses.
SPEAKER_01It really does. So a team of behavioral psychologists, this was Andrew Przybilski, Kumurayama, Cody Dehan, and Valerie Gladwell. Okay. They set out to study a term that was just becoming like a popular shorthand back then, FOMO, or the fear of missing out.
SPEAKER_00Aaron Powell Oh, right. Back in 2013, FOMO was mostly just a hashtag you use when you like couldn't make it to a party or something.
SPEAKER_01Exactly. But this team wanted to know if it was an actual measurable psychological construct. So they built the first validated empirical scale to assess it.
SPEAKER_00Aaron Powell They basically took it from a casual internet joke to rigorous science.
SPEAKER_01Yeah.
SPEAKER_00But um how do you even measure a hashtag feeling in a lab?
SPEAKER_01Aaron Powell Well, they developed this self-report questionnaire with statements like, you know, I fear others have more rewarding experiences than me, or I get anxious when I don't know what my friends are up to. And by tracking these responses across thousands of people and correlating them with behavioral data, they found something huge.
SPEAKER_00Which was.
SPEAKER_01They validated that FOMO isn't just some fleeting feeling of jealousy. It is actually a specific persistent form of social anxiety. Wow. Yeah. It's defined as the distress over the perception that other people are having rewarding experiences or owning things from which you are absent.
SPEAKER_00Aaron Powell So it's the distress of the absence itself.
SPEAKER_01Aaron Ross Powell Exactly. And the core insight from the paper is that this anxiety is closely linked to a deficit in your basic psychological needs.
SPEAKER_00Aaron Powell Wait, what does that mean practically?
SPEAKER_01Aaron Ross Powell It means when people feel a lack of competence, autonomy, or relatedness. So basically, when they feel insecure about their social standing or where they belong, they become highly susceptible to FOMO. And crucially, it's not really about wanting the thing itself. Aaron Ross Powell Right.
SPEAKER_00The equipment is just a placeholder.
SPEAKER_01Trevor Burrus, Yes. The $12,000 heat pump is entirely symbolic. The anxiety does not live in that metal box outside the house.
SPEAKER_00Where does it live?
SPEAKER_01The anxiety lives in the imagined relational gap between the customer and his neighbor.
SPEAKER_00Oh, that's such a good way to put it.
SPEAKER_01The homeowner feels this sudden deficit in his social standing, and he just views the heat pump as the tool to bridge that gap.
SPEAKER_00Okay, but hold on. Let me push back a little bit here. Let me play devil's advocate. Sure, go for it. Isn't it possible that this is just, you know, genuine consumer interest? Uh I mean, maybe the neighbor's variable speed heat pump really is objectively better.
SPEAKER_01Oh, it definitely is better tech.
SPEAKER_00Right. It's quieter, it's highly energy efficient, it's gonna save the guy money on his electric bill. How do we know this customer is experiencing clinical social anxiety and not just like making a smart upgrade?
SPEAKER_01It's a great question because it sounds totally rational on paper, right?
SPEAKER_00Yeah, exactly.
SPEAKER_01But Dave's field notes provide the diagnostic proof that kind of shatters that logic.
SPEAKER_00Okay, what's the proof?
SPEAKER_01The tell is the timeline and the trigger. This customer's current 10-year-old equipment was perfectly acceptable to him right up until the exact moment the comparison reference appeared. Oh. He wasn't conducting an energy audit of his home. He wasn't up late researching decibel levels of HVC units last month.
SPEAKER_00The thought literally hadn't even crossed his mind until the neighbor got one.
SPEAKER_01Exactly. The distress was immediate, it was sudden, and it was triggered entirely by an external factor. That makes sense. And beyond the timeline, look at the budget.
SPEAKER_00Right. The 12 grand.
SPEAKER_01Yeah. A rational consumer doing a home improvement project analyzes their own needs. They look at their square footage, their personal finances, the return on investment.
SPEAKER_00Things that make sense for their house.
SPEAKER_01Exactly. This customer bypassed all of that. His budget was anchored not to his own needs, but exactly to what the neighbor paid.
SPEAKER_00Wow, yeah.
SPEAKER_01A budget based on whatever the guy across the street spent is a relational budget. It is not a mechanical one.
SPEAKER_00It's totally relational.
SPEAKER_01Which proves the primary motivation is closing the social gap, not improving the airflow.
SPEAKER_00It is just a fascinating illusion. The physical distress the guy feels is incredibly real to him.
SPEAKER_01Very real.
SPEAKER_00But the source of that distress is this imagined gap he just constructed the moment he looked across the cul-de-sac.
SPEAKER_01Exactly.
SPEAKER_00So, okay, if the root cause is this imagined social gap rather than a mechanical failure, what actually happens if the customer just gives in?
SPEAKER_01What if he just buys it?
SPEAKER_00Yeah. What if he just writes a check and gets the expensive machine?
SPEAKER_01Well, that brings us to the absolute most dangerous part of this psychological loop. And it's really why understanding this is so critical for our own wallets.
SPEAKER_00Because Dave, sitting there on the kitchen counter with his clipboard, he has a really easy path in front of him.
SPEAKER_01Oh, the easiest path. The transaction is completely clean. The customer has the cash and is practically begging Dave to take it.
SPEAKER_00Right. As a business owner, the simplest thing in the world is to just write up the ticket, order the luxury unit, make your massive profit, and drive away.
SPEAKER_01And honestly, in many sales-driven industries, that is exactly what happens every single day.
SPEAKER_00Definitely.
SPEAKER_01But the psychological reality from Przebielski's research explains why taking that easy path is actually a massive trap for the consumer.
SPEAKER_00Why is it a trap?
SPEAKER_01Because acquiring the object almost never relieves FOMO permanently.
SPEAKER_00Ah, so the relief is just a mirage.
SPEAKER_01Totally temporary. It's just a brief hit of dopamine from closing that perceived social gap. If Dave sells that unit without surfacing the actual psychological pattern, he turns the customer into a serial upgrader.
SPEAKER_00A serial upgrader? That sounds expensive.
SPEAKER_01Very the researchers emphasize a critical phrase here. The acquisition trains the anxiety.
SPEAKER_00Wait, trains the anxiety. What does that mean in practice?
SPEAKER_01Think about the psychological mechanics. If the customer buys the heat pump, his brain learns a really dangerous lesson. It learns that the correct way to soothe status anxiety is by spending money to match a peer.
SPEAKER_00Oh, I see.
SPEAKER_01So for maybe three months he feels secure, but the baseline shifts. Six months later, a different neighbor gets a brand new, I don't know, smart home security system.
SPEAKER_00Or luxury SUV. Or they remodel their kitchen.
SPEAKER_01Exactly. And the cycle refires. The anxiety just detaches from the heat pump and instantly relocates to the next comparison.
SPEAKER_00The gap just moves.
SPEAKER_01Yes. The neighbor is now permanently installed in the customer's internal decision-making process.
SPEAKER_00Wow. Here is where it gets really interesting. Because what you're describing, buying the heat pump to cure FOMO, it is exactly like drinking salt water when you're incredibly thirsty.
SPEAKER_01Oh, that's a perfect analogy. The mechanism is identical.
SPEAKER_00Right. Because it feels like a solution as it goes down. For about two seconds, you're like, ah, finally hydration.
SPEAKER_01But then it hits your system.
SPEAKER_00Exactly. The salt draws the water out of your cells, and it actually guarantees you're going to be even thirstier tomorrow.
SPEAKER_01It actively makes the underlying condition worse while pretending to be the cure.
SPEAKER_00Which leaves both the HVAC tech and the consumer in a really tough spot.
SPEAKER_01It does.
SPEAKER_00Because if closing the sale just puts the customer on this endless treadmill of salt water, but outright refusing the sale just makes them angry.
SPEAKER_01And sends them straight to a competitor who will take their 12 grand.
SPEAKER_00Right. So how do you actually intervene? How do you break a cycle that is that powerful?
SPEAKER_01This is where Dave's 45 years of driveway wisdom totally outshines any standard corporate sales manual.
SPEAKER_00What does he do?
SPEAKER_01His intervention is just brilliantly simple. He doesn't argue with the customer about airflow or efficiency.
SPEAKER_00That wouldn't work anyway.
SPEAKER_01Exactly. Instead, he just slows down the interaction. He lets the FOMO breathe.
SPEAKER_00He asks what we can call the slow questions.
SPEAKER_01Yes, the slow questions. He subtly shifts the conversation away from the equipment and toward the customer's internal experience.
SPEAKER_00So instead of writing the quote, Dave asks, How long has this been bothering you? Like how often did the existing system bother you before you saw the neighbors install?
SPEAKER_01And that forces the customer to pause. He actually thinks about his lived experience over the past summer and he admits, you know, it was fine. I literally never thought about it. Right.
SPEAKER_00And then Dave follows up with, Okay, well, how much have you been thinking about it in the last week?
SPEAKER_01And the customer actually laughs because he realizes the absurdity of it. He says, Every time I walk out the front door, that is the moment of realization. It really is. Dave basically completes the psychological diagnostic right there by making the invisible gap visible.
SPEAKER_00It completely breaks the spell. The customer realizes that the old system was doing its job perfectly on Monday, but felt unbearable by Friday solely because he looked across the street.
SPEAKER_01The reference point changed, not the reality of the air conditioner.
SPEAKER_00Exactly. And Dave is incredibly upfront. He tells the customer, look, I can sell you the unit today, happy to do it. But if you were buying it because of the guy across the street, you were just going to be buying another upgrade in six months for the exact same reason.
SPEAKER_01Dave is naming the placeholder. He's showing the homeowner that the neighbor's driveway is driving the bus.
SPEAKER_00And the outcome of that conversation is incredible. Because Dave asks those slow questions. The customer decides to just think about it.
SPEAKER_01He doesn't buy the unit that day.
SPEAKER_00Nope. Fast forward three months to November, the cold snap is coming to Oklahoma.
SPEAKER_01Right.
SPEAKER_00And the customer calls Dave back. You might think, okay, he finally caved. He wants the $12,000 heat pump for winter.
SPEAKER_01But he doesn't.
SPEAKER_00He doesn't. Yeah. He just asks for a basic standard tune-up on his existing 10-year-old system.
SPEAKER_01That is a powerful testament to how fleeting this specific type of status anxiety really is once you interrupt the brain's pattern matching.
SPEAKER_00Totally. The customer actually confessed to Dave that he spent a few weeks in September watching the neighbor's new unit from his window.
SPEAKER_01Just listening hard for how quiet it was.
SPEAKER_00Exactly. But eventually, life happened. He simply stopped actively looking for the comparison.
SPEAKER_01And because his brain stopped searching for the gap, he stopped being able to hear the difference.
SPEAKER_00The fancy new unit across the street became entirely invisible to him within eight weeks. And that 10-year-old Goodman system, the one that felt like an absolute twelve thousand dollar emergency in August, it is now on year 12 and running perfectly.
SPEAKER_01That is amazing. The comparison faded simply because he stopped actively participating in the imagined gap.
SPEAKER_00Right.
SPEAKER_01When the psychological need for status settled down, the mechanical need for a new air conditioner vanished right along with it.
SPEAKER_00So what does this all mean for you listening right now?
SPEAKER_01Yeah. How do we apply this?
SPEAKER_00Because you probably aren't sitting at your kitchen table agonizing over a five-ton heat pump in the Oklahoma heat.
SPEAKER_01Probably not.
SPEAKER_00But this exact same psychological mechanism is operating in your life right now. I mean, think about the last time you opened Instagram or walked through a friend's newly renovated house.
SPEAKER_01Right. It's the exact same scale Przebilski's team measure, just applied to different placeholders.
SPEAKER_00Exactly. So the next time you feel an urgent, sudden need to rip out your perfectly functional countertops because you saw an influencer's kitchen island.
SPEAKER_01Or that sudden urge to finance a new car right after your coworker does.
SPEAKER_00Yes. Force yourself to ask Dave Slow questions.
SPEAKER_01It is honestly the most effective tool for self-diagnosis.
SPEAKER_00Just ask yourself, how long has this actually been bothering me? Like, was I perfectly happy cooking in this kitchen last week?
SPEAKER_01Did my phone feel super fast and sleek right up until I saw my friend unbox the newest model yesterday?
SPEAKER_00If the answer is yes, then you know what you are dealing with. You are not dealing with a functional failure of your possessions. You are dealing with an imagined relational gap.
SPEAKER_01Recognizing the true source of those sudden cravings is the ultimate shortcut to making rational decisions.
SPEAKER_00It really is.
SPEAKER_01It saves your peace of mind, it guards you against predatory marketing, and it will absolutely save your wallet. You don't have to step onto that acquisition treadmill.
SPEAKER_00So if we synthesize all of this, you know, the rigorous clinical scale built by Przabilski's research team and the 45 years of kitchen table wisdom from Dave Hartzall, the main takeaway is profoundly clarifying.
SPEAKER_01It really boils down to one thing.
SPEAKER_00FOMO is never really information about the object.
SPEAKER_01No. It's not about the tech specs of the car or the square footage of the house.
SPEAKER_00Or the decibel rating of the AC upgrade. It is always, fundamentally, information about your relationship to the people around you.
SPEAKER_01The discomfort you feel when you're staring at someone else's shiny new thing isn't a mechanical reality. It is a gap living entirely in your own head.
SPEAKER_00Exactly. And the real work isn't in spending thousands of dollars to buy equipment to fill that gap. The work is in noticing the pattern your brain is running.
SPEAKER_01So you can consciously step off the treadmill because drinking the salt water will never ever cure the thirst.
SPEAKER_00Which leaves us with a final, perhaps slightly uncomfortable thought for you to mull over as you go about your day. Ooh, this is a good one. We've seen the mechanics of how a sudden burning desire for a $12,000 piece of equipment can be completely programmed into a person's brain just by glancing at a neighbor's driveway.
SPEAKER_01Just a glance.
SPEAKER_00Right.
SPEAKER_01Yeah.
SPEAKER_00So if our desires can be hijacked that easily by mere proximity, it makes you wonder.
SPEAKER_01Yeah.
SPEAKER_00How many of our much larger, supposedly deeply held life goals, like the specific high stress career tracks we pursue, the massive houses we think we need to be happy, the arbitrary age milestones we are rushing to hit?
SPEAKER_01Wow.
SPEAKER_00How many of those are actually just our own invisible versions of the neighbor's heat pump?
SPEAKER_01That is a fascinating and kind of terrifying question to sit with.
SPEAKER_00So until next time, if you find yourself suddenly hating something you loved yesterday, just slow down and let the FOMO breathe.