Thirteen Years Well Spent

2 Grace

• Susan Taylor • Season 1 • Episode 2

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0:00 | 48:49

Grace tells us about the importance of listening and watching the people in our rooms so we can respond well to them as individual humans. While she talks about content levels, it is being seen and cared for that made the difference. She describes gentle communication and 'nudges', suggesting that some of these communications skills as well as some more general financial and political life skills could be taught in secondary schools.