The Pest Academy File #1 | Integrated Pest Management (IPM) | A Pest Control Podcast

Anthony and Donavan go over the importance of Integrated Pest Management and its importance on a day-to-day basis. They break down IPM step by step and how it should properly be conducted. Want to be on the show or want to share feedback? Contact us at: ascendallent@gmail.com For business inquiries, advertising, and professional questions, please send an email over to ascendallent@gmail.com

Transcript

SPEAKER_00 0:10

Welcome to the pest files, everybody. I'm your host, Anthony, and I'm joined here with Donovan. How are you doing? I'm doing good, man. How about yourself? I'm doing great. Awesome. So I am a business owner and operator of a pest control company in the state of California. And Donovan, what are your credentials?

SPEAKER_01 0:28

Uh, maybe like three days of experience so far.

SPEAKER_00 0:31

Three days experience. So, with that experience, let me ask you a question here. What is integrated pest management?

SPEAKER_01 0:41

That's a great question. I'll have to get back to you on that, so I'll I'll go for the next question.

SPEAKER_00 0:47

Okay. Well, no, I'm not interviewing you. You're you're a co-host. Ah, okay. Yeah. Or I think you're a co-host. So integrated pest management is short, its short abbreviation is IPM. Okay. Now you've done some hands-on experience in pest control, right? That's correct. Okay. Now, what's one thing? Let me ask you. Let's say, so a job that we did together was a cockroach treatment, and you seen a ton of cockroaches, things like that, right? So, what is one thing that you would tell the client? Would it be like, hey, I see food debris or it's messy, we need to clean it? Like, is that something you would communicate to the client?

SPEAKER_01 1:25

Of course. Um, if it's really bad, so when I get down, I even get like down on my knees to look under the the certain areas. So I notice there's a lot of food or like containers, just a lot of stuff left under that I notice that I'm sure they don't like get to. Right. So I know that can uh bring in a lot more cockroaches. So if I need to, I would let them know.

SPEAKER_00 1:46

Yeah, definitely. So see there, even with only three days of experience, you already know the basics of IPM, integrated pest management. Now, we're a little different. We're we're a family-owned company, right? So essentially you're kind of getting broken in like slowly into the pest control industry as to where other people who joined these bigger companies, they hop on a route, they follow someone around. Now, you and I, we did we've done quite a bit. We've done like nightly cockroach treatments. We've done one where we ran a full route all day, hitting residential clients, commercial clients, things like that, right? So, another one I want to ask you is remember when we were in that client's um sub-area and you were catching all those rats off the snap traps? I remember that. So, what is one thing just off the top of your head? And I think this is valuable for other listeners because like you mind, a lot of people listening to this are probably gonna have a year to five years experience. They're gonna be a manager or probably a business owner. So if you see that you're catching rats in the sub-area like that on the snap traps, what would you what's your next step? How do you want to solve that issue?

SPEAKER_01 2:54

Well, I believe solving the issue is finding the source of how they're getting into the sub-area. Um, it was very like dark and very dark corners, so you would have to do a very deep inspection uh inside and outside of the house to kind of find holes. Maybe they're coming in through pipes. So I think if you're catching rats in there and they're not going away, I think the next best step is to do like an inspection in the deepest corners and just try to find a source of like an entrance area.

SPEAKER_00 3:21

Perfectly said. And look at that, that's IPM again, and only three days experience. So integrated pest management is very simple. Uh, here's my personal definition of it. It's essentially trying to solve a pest infestation with the least amount of pesticides possible. Things like that. Um, you want to limit your exposure of pesticides to your client, to yourself, to your client's pets and the environment. Okay. So essentially, if you can solve an issue without using pesticides, you want to do that. The reason why is because we protect our environment, right? How do you feel about that? Do you feel that that is a valid reason to if you want if you could solve something without using pesticides, then do it? Or what are your thoughts?

SPEAKER_01 4:09

Uh, I believe if that's um a choice, and I think that's a better choice to go with, because you won't be you won't have to use the pesticides and you can deal with it in a more natural just way, like with yourself. So I believe if if that's a route that you can take for the better, and it's it's a choice, then I believe you can go that route. Now, obviously, if we need to use pesticides, it's what we go out there for. So I I think that would be a a good idea if we could use less in that situation or scenario where it would be uh better for us and the owner of whatever house or of course, and that's what IPM's all about, right?

SPEAKER_00 4:49

Like once you reach the point, because let's be let's face it, you're not getting rid of cockroaches in that restaurant we're in without pesticides. Yeah, you're just not even if you go in there with the vacuum, you're gonna spend like nine hours there, it's not worth it. You know, it's not gonna be worth it at all, right? So, and it it's so I have about eight years experience. You have what three two days, uh three days, four maybe four days, four days, yeah, maybe four days. So, this is the perfect mix. We have someone with eight years and someone with four days, three days. Who knows? We'll figure it out one day. Yeah, well, you're about to have an earth day tonight. Yeah, five days? Yep, four. Okay, so about a week experience. There you go. So, like I said, a lot of people listening here, um, they're gonna have varying ranges of experience and positions in the pest control industry. So let's go over IPM. This is our personal definition. This is the pest files, and we're all about making things educational, entertaining, and ethical, right? So I break up IPM in four steps. Step one, interview, inspect, identify. Step two, establish a program with client cooperation. Step three, treatment, and step four, monitor. Just hearing the steps, does does that sound ideal? The processing.

SPEAKER_01 6:07

Yeah, I mean, I didn't really catch most of that. Maybe you can uh run it run it back one more time.

SPEAKER_00 6:12

No, we're gonna go over all of it individually. So let's go over to to step one, okay? Interview, inspect, identify. I call these the three eyes. When I was a manager for a company, every time I trained a technician, it was talk to the client, ask the right questions, which is your interview, inspect the area, which would be like what you're saying. Let's figure out how these rats are getting into this home, right? And then identify. You know, just like when we caught the rats in the traps, we identified that there's rats here, they're Norway rats, they're inside your home. So that is step one of IPM, right? I my personal. Everyone's gonna have their own methods and and steps, but essentially, hopefully you can learn something from this or refresh your memory on this for the listeners. Okay. So interview the client. Now, let's hear what would you ask the client? You caught a rat inside the sub-area. What's the first question?

SPEAKER_01 7:12

Um, well, if I go in there and I see a rat that's been killed, uh, I think an important factor is to gauge the age of it and how long it's been dead there. So you kind of figure out, like, oh, this one was uh caught in the trap a month ago. Uh, you can see that by the decaying of the body, uh, certain things like that. So I think I would um first ask, like, well, I would first ask, like, oh, hey, I caught this live rat. Um, is there any like holes in the foundation or any entrance areas? And if there is, can you show me? And maybe that can be like a place we can close off. And then obviously, um that would be the main key thing I would bring up.

SPEAKER_00 7:54

Cool. And I I know that there's a lot of technicians that are gonna hear you speak and approach things, and they're gonna say, I remember those days when I had no experience. So that that's a decent question. I think the the better question would be, are you hearing the rodents in the home? Are you seeing them in the home? Because remember, you're gonna expect inspect. You're the inspector, you're gonna take a grid sheet, you're gonna walk around the foundation of the home, you're gonna check out the eave pockets, the eaves, and the roofing, everything like that. So that's not the client's job. So essentially, in my opinion, the right thing to do is interview the client and ask them, have you been dealing with this issue for a while? Are you hearing them in your walls, in your attic? And are you seeing them? Are you seeing them at night around your home on the outside? Are you seeing them in the inside? Those are the proper questions to ask about a rodent infestation. Now let's jump to the inspect part, right? This is the key part, especially for rodents. Now, obviously we're we're focusing on rodents here, but this process translates to everything, whether it's cockroaches, ants, spiders, wasps, rodents. It transfers to everything. So let's go to inspect. You're gonna inspect the property, right? And like what you said earlier, you're gonna look for how the rodents are getting in, right? Essentially, what we do is a grid sheet. Um, you know, Bryce, he does a full grid sheet and he'll be on the show. Uh, he does a full grid sheet inspection. He walks the foundation, he checks the ease, everything like that. Have you seen the grid sheet we do?

SPEAKER_01 9:24

I have not seen a grid sheet yet.

SPEAKER_00 9:26

Okay. Well, you'll you will see one. Um, like I said, Donovan is training. Yes. And he has what three, four days? Seven days? Yeah. Seven? Yeah. We're getting there. We're getting there, yeah. Yeah, you're doing some stuff tonight. So we're gonna we're going to and listen, we try we're we're kind of joking around here. We're trying to make it entertaining for you guys, you know. At the end of the day, this you want to make it educational entertaining and stuff like that. And um, Donovan kind of overdressed for the interview. He thought there was a camera and there's not, and he's dressed like very sharp, and you guys cannot see that.

SPEAKER_01 9:56

So, but you can hear it.

SPEAKER_00 9:57

You can, you can hear it. Yes, great. So let's jump over to inspect. Um, so for what we do at our company, again, we're we're very small family-owned company, and we're gonna keep it that way. I don't want to become a giant corporation. I like the intimacy with you know clients, the relationships you build. Hey, we're family, you have a family, I'm helping your family out. You're helping my family out. That's that's my motto. What we do for rodents is a full grid sheet inspection, like I was saying, and you want to figure out what's going on, identify the environmental sources, identify how the rodents are getting in, and identify the situation. So let's go in, let's talk about cockroaches when you're inspecting. You're gonna check the kitchen, you're gonna look around the refrigerator. If you're at a restaurant, like what we've seen, you're gonna check around the appliances, you're gonna move things around, check under the sink. Okay. The inspection's key because it ties into identify the third eye. Remember, our three eyes are interview, inspect, identify in step one. Identify is huge because you cannot apply a product unless you know what you're spraying. By law in California, you have to understand what you're treating for. So if you're treating for German cockroaches in the kitchen, you need to know they're German cockroaches because you have to look at your label and apply the pesticide and dilute it according to the label, right? Um, we don't have to say the product name, but we use two ounces of a certain product, and then essentially that is how we mix the product because it says it for German cockroaches. It makes two ounces and one gallon of water, it covers a thousand square footage. That's what we do, that's the law, right? And we identified the pest, which is a German cockroach. Okay. So to summarize, step one, interview the client, inspect the property, and identify the pest. All right, we're back, quick break. Step two, ask the right questions. No, that's not step two, actually. I'm looking at the wrong, the wrong my notes. For those of you who know, I get the wrong notes here. Hey, we're trying, we're all trying. We're trying.

SPEAKER_01 12:08

This is our first ever episode. It's okay. Gotta start somewhere.

SPEAKER_00 12:11

Step two, establish a program with client cooperation. What does that mean?

SPEAKER_01 12:18

Establish a program with client. Um, well, I pick up from that a program like maybe a schedule, like a routine. Kind of like we're gonna service your uh establishment for cockroaches and rodents, and then we'll come for those things uh on this schedule.

SPEAKER_00 12:38

Okay, perfect. Yeah, exactly. So program, um, our personal definition of what uh program means is essentially um, hey, you need to work on sanitation, you have cockroaches. Now we're gonna we we focus on rodents the last step. Let's focus on cockroaches this step. Um and so we're gonna form a program. Let's say for a restaurant, your first month, kind of like what we're we're doing tonight, you're gonna do a service tonight for a restaurant for cockroaches, then you're gonna be there weekly for the next two weeks. Then you're going into monthly. What that is, is that's a pest program. That's how we've identified German cockroaches there at that location, and we're gonna treat for it. We're gonna follow up weekly because we need to get the knockdown, we got to get the population under control. Then we're gonna continue to practice IPM and be there monthly to continue to treat, spot treat, and to monitor the situation and assure that the population is going down. So the program is key. Now, this is where you make your money in the pest control industry. Um for you, because I know you're more of an employee right now, but let's get into the mindset of a business person, right? So, what sounds more like more money in the long run that you treat a restaurant once for one month for German cockroaches, and then you're there weekly. So let's say four trips and you charge a good amount of money, or what sounds better that you do that up front one month, but then you tell them no, you I need to be here monthly after. What do you think gives you more money in the long run?

SPEAKER_01 14:20

Well, from my point of view, I think the monthly will be better in the long run. Um, because it just gives you more time and you'll over time it'll stretch. And I believe obviously won't we want to help them get rid of the problems, but sometimes they won't go away right away. So I think if you stretch it out in the long run, it'll kind of build up more uh more money if you just keep going back and back and back and back trying to get rid of the problems. Right.

SPEAKER_00 14:47

Getting that residual income, that's what I call it. So essentially, you get someone on the monthly plan program where you're practicing IPM, eventually you're gonna have all the cockroaches gone. Then you could just spray minimum dilutions at that restaurant to help prevent issues. And then obviously, you're applying around the entryways for the general pests that sneak in, whether it be a sewer cockroach or anything like that. You're gonna continue to monitor your insect monitors, which are the glue boards, the boxes that you use. You're gonna continue to monitor monitor those every month, and that's the key here. Remember, pest control is awesome, but at the end of the day, you gotta make money, right? So it's a business through and through. So um, setting up a program is huge for everybody. So essentially, there's many ways to do it. A lot of people do probably every 60 days for homes. If you're dealing with black widows, I'll be out here, you know, for your initial service. We'll do a 30-day or two-week follow-up, and then after that, we'll be here every 60 days. That usually will keep away black widows, ants, a lot of you know, critters. The program is key. Cool thing about pest control is there's an excuse to have people be on a monthly or every other month program because bugs are gonna come back, they just are. Yeah, you know, they're they're it especially us, we're based out of Sacramento and surrounding areas. We got bugs here, we got a lot of cockroaches too. So, um, what kind of bugs do you usually see just running around?

SPEAKER_01 16:16

Um, well, to be honest, um in yes, in Sacramento, I've seen a lot of cockroaches. I know in my old high school, uh, they were just swarming in the bushes everywhere, and they definitely need some services. We might want to give them a call. Uh, even uh where I stay, um, there's like this drain outside of where where I'm at. And one time I went over there and I just seen like a whole army of them, just cockroaches just chilling in there.

SPEAKER_00 16:44

And they're plotting to take over.

SPEAKER_01 16:45

They're plotting, yeah. They're they're they're recruiting. So yeah. Uh I think those um I don't see too many ants. I've seen a lot of uh black widows are very, very uh they're everywhere. I I used to see them all the time.

SPEAKER_00 17:00

Um and one one of them bit our cousin.

SPEAKER_01 17:03

Yeah, in the back of the neck, actually. Yeah, and he almost died. Yeah, he he didn't go to the ER until like Well, you went later. Yeah, yeah. He said later's later, I'll be fine.

SPEAKER_00 17:11

So and I was I was servicing that home at the time and and he still got bit. Anyways, we're not gonna jump into that. That's not that's not a testament to our service quality. Anyways, um, that was more of a clutter issue. Okay, let's jump over to our third step.

SPEAKER_01 17:25

Well, wait, before you go there, for the programming part. Um now, if you set up a certain program with a client, uh so we can change that program, like if we see something new, or what if they see something new and they want to change the kind of program we're running all the time.

SPEAKER_00 17:41

So our business is very flexible. A lot of pest control companies out there, they'll put they'll do contracts where you have to do a certain frequency. And if you try to alter that contract, there there might be additional fees. Okay. Our the way we do business is very easy. We'll we will alter the frequency whenever, right? So now let that's a good thought you just had there. So let's elaborate on that real quick. So, why would you want to alter someone's program? Give me an example.

SPEAKER_01 18:11

Uh, so if we're servicing someone, we're just laying the basic traps for cockroaches and spraying the area for cockroaches, and maybe um you see like you notice a rat poop like in the corner or something, and it might catch your eye and interest. So you um maybe if I seen that, I would probably give you a call, like, hey man, uh, I just noticed some rat like poop or something like you know, to give you uh an idea that there's a rat here. Yeah. So I would call you, maybe send you a picture, and if you tell me that, yeah, there's definitely a rat going through there, then um either I would have you talk to the the manager or I would let them know, like, hey, there might be rats coming through here. Uh, we might need to come and and lay rat traps or kind of doing it. I might.

SPEAKER_00 18:53

We have to.

SPEAKER_01 18:54

We will.

SPEAKER_00 18:55

That's good, especially at a restaurant. It they will get shut down if the the the droppings and it's not poop it's droppings in our industry. Yeah, okay. Just be a little bit more professional.

SPEAKER_01 19:04

Yeah, no, no, I'm not getting on your interesting. I even when I said it, I'm like it doesn't sound right when I'm saying it.

SPEAKER_00 19:09

Speakable matter, matter fees. We say droppings, just say droppings, droppings, yeah, rat droppings. So essentially per that's perfect. And that's and again, everyone, he has what eight days experience or something like that.

SPEAKER_01 19:19

Yeah, I think eight after today. Okay, yeah, yeah.

SPEAKER_00 19:22

So it it's it's awesome that that's where your mind's going. You're already thinking about IPM. You don't even know what it is. You don't even know what IPM. What does IPM mean?

SPEAKER_01 19:31

Uh wait, integrating pest management.

SPEAKER_00 19:36

Oh hey, good job. Integrated, integrated same thing, yeah. Is it it? Probably, right? I don't know. I just wrote the stuff down. I looked it up. I don't even know where that's been doing this for eight years. The source. I mean, this is all my notes.

SPEAKER_01 19:49

Do you trust this? I it's just like a a plain white paper, like construction paper.

SPEAKER_00 19:55

Yeah, and with what stuff written down, right? Yeah, you know, trust these notes. Uh eight years of experience. This is eight years right here on a single piece of paper. All right, man. So listen, we're we're professional here. We're but but we're not gonna be like, you know, super super professional. We're gonna we're gonna have some fun here, right? Definitely. Then when Bryce gets on, I can't wait till Bryce is on here. He's gonna be on talking and probably not talking at all the whole time. So, you know, that's gonna be great. Yeah um, which is funny. Why would you do podcasts if you're not gonna talk at all? That's funny.

SPEAKER_01 20:28

Just take the mic away from him at this point.

SPEAKER_00 20:30

Well, uh, well, we have three mics. We're gonna have three. Oh, yeah. For those of you who don't know, we're in a cool little studio, which is the corner of my apartment. I got two uh mics set up, and I got a third one we could set up. Um, anyways, let's not get into that. Let's get back to the show. Let's get back to that. Number three. Um, but well, real quick, exactly. So you can alter the program. Sorry, well, what what he essentially was saying, now keep in mind, he only has about nine days experience. What he was saying was that essentially, hey, I noticed rat droppings in the kitchen. Can I essentially treat for that? Right? The answer is yes, you have to treat for that. What you'll do is you'll notify the manager, you'll notify the the owner of the restaurant or manager, then you'll notify your manager, right? At the pest control company, and then you'll go ahead and put traps that day. You have to, and you'll tell them you need to clean this up today. And now a new program is going to start. Then essentially we'll send a quote over saying, hey, we put traps today, you know, what we do for free of charge at first, but then what we'd say is, hey, we need to do like a month-long trapping program. This is how much it is, on top of inspecting around your property and figuring out how they're getting in. Sometimes those hole-in-the-wall restaurants, they're sharing spaces with people. It gets a little tougher to figure out how that's happening because you don't have jurisdiction over the building, but that's another story. But good job. So, yes, 100% you'll change the program.

SPEAKER_01 21:49

So thank you. Thank you.

SPEAKER_00 21:50

Let's go to step number three treatment. That's something you have some hands on experience with, right?

SPEAKER_01 21:56

Yeah, definitely.

SPEAKER_00 21:57

Treatment. So treatment's very simple. It's Putting out traps, putting out glue boards, putting out uh pesticide. Once you have your program set, and once you've seen the environmental factors that you can take care of, the sanitation issue you can take care of, then it's time to apply your pesticide. A lot of times for German cockroaches, sewer cockroaches, rodents, wasps, all critters, essentially, you are gonna have to use pesticide. Um, it's just that's just the nature of it. Yes, you can essentially limit and lower it, but you will have to treat. So for German cockroaches, like I said, I don't think there's not enough time in the world for you to get rid of German cockroaches out of a restaurant without pesticides. I I don't even think it's possible. If it is, let me know. Uh, there our email is gonna be in the description. Um, quick plug, it'll be in the description. If you want to come on here and talk, we're gonna do interviews. You could call in, whatever you want to do. Please, please, please reach out. And obviously, if you have any questions. Um, treatment's very simple, no need to dwell on that too much. So let's hop over to the final step, which is monitor. Step number four is monitor. Um, essentially, what does that mean to you monitoring the situation?

SPEAKER_01 23:12

Well, I'd say with the program, that's your your way of monitor monitoring. Um, I guess when you go every trip there, so your monthly visit, you can kind of assess the situation.

SPEAKER_00 23:24

Okay, but assess it how? What is one tool that we have in the back of that truck that can help you understand what's going on? Where that you can check each trip.

SPEAKER_01 23:35

Oh, um, the traps. There you go.

SPEAKER_00 23:36

Traps are the best indication, which are the little glue boards, right? So that's how we monitor situations, especially uh our business about half of our clientele is restaurants, about half of them are. So we are going through those traps like water, we're putting them out. It helps us understand is there an active infestation? Is it gone, right? So, for example, like um one of the spots you treated last week was one I've been uh taking care of. I did a um an initial service and then monthly trips for the month back in April. And so now you've taken over that stop and and you're kind of seeing the aftermath, and there's a much less cockroaches in the glue boards now that you're seeing.

SPEAKER_01 24:18

Yes, I didn't see too many.

SPEAKER_00 24:19

Yeah, I swear when I started those those glue boards are full, right? So essentially it that's how you monitor. You gotta use those insect monitors, the glue boards, they're the key, they're gonna help you, and then on top of it, they can catch mice sometimes.

SPEAKER_01 24:34

So yeah, yeah, it's very sticky. I got my finger caught in there before.

SPEAKER_00 24:38

Yeah, were you okay?

SPEAKER_01 24:39

Yeah, yeah.

SPEAKER_00 24:40

Even the glove, like I had to like well, the the gloves can get kind of jacked up off those glue boards. Um, but yeah, no, uh 100%. The the that's how you monitor, and that's a program. Okay, you want to make it profitable. And remember, let's go over the steps again. Integrated pest management. These are our four personal steps. And for those of you listening, hopefully you learn something new from this, or you can add it to your program if you train people or anything like that. IPM, step one, interview, inspect, identify. Step two, establish a program with client cooperation. As what we're saying is that that's either the monthly services, the every 60-day services, every 90-day things like that. Step three, treatment, that's self-explanatory. You know, you're getting trained for it before you even step foot, you know, alone. I made sure you understood everything. How to safely mix, how to be safe, where to spray, where not to spray, things like that, right? And then step four, monitor. That's where your residual money is going to come in, right? You have to sell your service a certain way, right? Just for example, here's something crazy. I just sold five people in two days. Wow. Yep, yep. And then I always tell them, I always aim, I'm aim high, right? So you know, I give them a price, but I'm telling them, we'll okay, for that issue, let's do monthly. Because we're like we're a smaller family-owned company, so the monthly services are what helps bolster me up. They're not as lucrative as say every 60-day or every 90-day services because you do start running out of space, especially with restaurants. But the monthly is what helps. I call it like the seed money, it's helping me grow because eventually, you know, we want to start buying ads, we want to start buying leads, things like that, right? So, monitoring is where you're gonna make your money, and that's the key. So, any questions? We've we've covered IPM.

SPEAKER_01 26:29

Uh, no, I'm just ready to get out there and get uh more experience. Uh keeping it.

SPEAKER_00 26:34

How much experience do you have? What 10 days?

SPEAKER_01 26:36

Yeah, I really think after today, if I've been counting correctly, would be 10 days. So we're almost getting to two weeks.

SPEAKER_00 26:42

That's amazing. And and people are listening. That you know, everyone six months experience, a year experience. Donovan, my co-host, has 11 days experience, and it's just awesome because you guys are hearing from a rookie, and that's who you are. You're a rookie.

SPEAKER_01 26:57

I'm glad.

SPEAKER_00 27:00

So but then you'll soon you'll not be a rookie, especially if you listen to the pest files. You're gonna get them. Oh, you're not listening, you're you're a part of it. Did you even learn anything from today? Yeah, uh, where does IPM stand for?

SPEAKER_01 27:13

Uh integrated um pest management. Okay. Uh step one, interviewing, inspecting, and um identify. Identified. And he's not reading the notes either. Two is um set up a program client cooperation. Yep.

SPEAKER_00 27:31

Number three is what's client cooperation?

SPEAKER_01 27:35

Cooperating with clients. There you go.

SPEAKER_00 27:37

Yeah.

SPEAKER_01 27:37

It's as simple as it gets, self-explanatory. There you go. Uh, number three is um, you know, uh can I see the notes real quick, man? Yeah.

SPEAKER_00 27:45

Oh, yeah. He's not looking at the notes right now. What what this is just all, he's not reading the notes at all.

SPEAKER_01 27:51

Oh, the most basic one, treatment. Treatment. And then uh the last one, obviously, I don't have the notes anymore, is uh monitor.

SPEAKER_00 27:56

So right, yeah. Great. Well, hey, thank you for listening. This is our uh IPM episode of the Pest Files. We're gonna play you out with some music. Tune in next time. Thank you.