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SHIFT Happens on the Frontline: Real Talk for Leaders
Most leadership content is written for someone with a quiet desk and forty minutes to spare. Frontline leaders don't have that. They have a coffee break, a drive home, or a walk between sites.
SHIFT Happens on the Front Line is the podcast built for the people leading teams on the floor, on the tools, behind the counter, and out in the field. Shift supervisors, team leaders, duty managers, and newly promoted leads who came up through the ranks and now have to manage the people they used to work beside.
Each episode is short, practical, and straight to the point. Real stories from real workplaces. One shift at a time.
No jargon. No corporate stiffness. No theory you can't use on Monday morning.
Listen on your coffee break. Lead better by knockoff.
Hosted by Vanessa Trower, an award-winning learning consultant who has spent her career working with frontline teams across Australia.
SHIFT Happens on the Frontline: Real Talk for Leaders
Episode 5. Feedback that doesn't feel like a smackdown
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Most feedback lands like a punch. The person walks out replaying every word, wondering what it meant, wondering if they still have a job.
This episode is about why most leaders get feedback wrong, what small and regular actually looks like in practice, and how to make feedback feel like coaching instead of a verdict.
The Feedback that lifts performance topic is covered in depth in the E — Empower stream of the PEAK Leadership program.
Find out more at PEAK Leadership — NEXPERK or reach out to Vanessa Trower at Vanessa Trower | LinkedIn