Built It. Broke It. Fixed It.

The Client Breakup: How to Know When It's Time

Chris Carroll, Vladeta Radovanovic, Anthony Leung Season 1 Episode 7

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0:00 | 14:51

In this episode, Chris, Vlad and Ant answer a question from one of our listeners, one we're pretty sure every single one of you has run into at some point: when is it time to let a client go?

 

Because every founder has that one client. The one who drains your team, disrespects your time, haggles every invoice, and somehow still expects miracles. You built the relationship; it broke somewhere along the way, and now you're wondering whether it's fixable or if it's time to walk away.

 

So we get into the unwelcome truth: keeping the wrong client costs you more than losing them. We cover the warning signs it's gone past repair, how to tell a rough patch from a real red flag, and how to actually let a client go without torching your reputation.

 

Hope we did a good job.