With more than 20 years’ experience spanning pricing, product development, portfolio analytics and risk management, Robert Sorbello, Head of Product PHI and Diversified Actuarial at HCF Australia, brings deep actuarial expertise across life and health insurance at a time of significant product and pricing change.

Sorbello joins ANZIIF’s Life and Retirement Income Faculty Advisory Board (FAB) with a clear focus: understanding how technical decisions in product design and pricing translate into real outcomes for customers.

Anna Lopata started by asking him how he got into insurance.