Dementia And The Caregiver Reality

Dementia can turn a normal moment into a gut punch: a forgotten video, a confused question about a familiar room, a sudden reminder that time is changing the people you love. That’s where we start, with the personal side of Alzheimer’s and dementia, and why we’re pushing to build a deeper, more honest dementia series that doesn’t hide behind quick sound bites or safe talking points.

Louise joins us with a perspective shaped by lived experience and hard choices. She’s the daughter of a mother living with dementia, and she walked away from a demanding corporate technology career to become present for the care journey. We get into what families rarely hear early enough: dementia isn’t just memory loss, stigma keeps people silent, and care systems are under pressure because the world still doesn’t treat caregivers like the trained, essential workforce they are.

We also dig into what real support can look like when it’s designed for human connection. Louise built Real Life Conversations to help caregivers use family photographs and simple prompts to spark warm, pressure-free conversations, no quizzes, no “gotcha” moments, just dignity. We talk reminiscence, reducing anxiety, and how small discoveries from old photos can change daily care in a very practical way, including meals, routines, and trust.

If this hits home, share it with someone caring for a parent, partner, or friend, and subscribe so you don’t miss what we’re building next. If you found value here, leave a review and tell us what caregivers need most right now.

Transcript

A New Show That Challenges Health

SPEAKER_00 0:10

So I'll say it again. I do like that music in that intro. We're actually working on a new uh intro right now because we're working on a new talk show, which I'm so excited about. Um, it's gonna be kind of like Dr. Oz, or if you remember the TV show Doctors, I think it was on NBC or something like that, CBS. Um, it's like three or four doctors up there, and they would answer questions and kind of go into topics. And uh, so we're working on that right now, and uh, I'm so excited about that. And um, we're gonna be able to have and you know what? I'm I'm actually thinking about being on the panel, only because people do know me, they respect my work, I'm very opinionated on on certain topics, and I kind of feel like I need to be that voice of the people. So I am I am looking at doing that. So we have a big call on Friday with a bunch of experts, and um, the feedback has been amazing. And I I think that we can really create something here that can be a change factor, and we need that. We need that. And having voices who aren't scared to talk, who aren't scared to express their opinions, who, you know, I I want to I want to challenge the system at times. Uh I remember the other day I was looking at uh, because I I had made a series on on carnivore, and since that series, we've got a couple of people who were staunch carnivores, experts, doctors, who were preaching carnivore for years, who now decided carnivore isn't the way to go. And I'm like, hold on now, how does that work? You were preaching one thing for years and backing it with science and data, and now you decided it's not the right thing to do, and now you're going a different direction. Of course, people change their mind. But uh it's the same with, let's say, statins. You have people who believe in statins and then experts and doctors who believe in statins, and you have the ones who say it's the worst thing ever. And these are these are experts. So it's kind of like, what do we really believe? What do we what do we do? You know, we're lost if we if we can't get the right direction. So we're gonna be able to challenge the system and kind of talk about things and really f go deep into conversations. This is no, you know, five-minute conversation and go to a commercial break. We're gonna be flushing out everything from dementia to women's health to to you name it. Um, and we're gonna have the sharpest from around the world. You know, over the last few years, creating the programs that I'm uh I've been working on, I've been reaching and meeting amazing experts, literally from all around the world. So we we're we have a database of if they're not here on set, we're gonna be able to dial them up and we're gonna be able to get the information that we

Why Dementia Hits So Close

SPEAKER_00 3:10

really need. So so today we're we're we're gonna talk about dementia and you know, people and Alzheimer's. And, you know, uh I've been doing some some some episodes on this because I have, you know, uh family history of it. My my grandmother, uh my dear Jamaican grandmother passed away from it. I remember you know going to her her bedside at the hospital and and uh seeing her there and and just being broken. I was in tears, actually. I was probably about 14. And I knew nothing about dementia. And um I remember she had walked out the house in a bathrobe or whatever it was, I saw no signs of any of this, to be honest with you. And I was always with her, you know. And now my mother is dealing with early onset, you know. Um, not not she's 80 going on, 85. And you know, while she's fantastic 99% of the times, you know, the other day I was, I was, uh, I had painted her living room, her bedroom, and uh I showed her a video a few minutes later. Uh she said, Oh, you're gonna send me a picture. I was like, I just showed you a video. And she was like, I I didn't remember a video. And uh so I showed it to her. She's like, Oh, all right, I saw it. And and little things, you know, she might say, Well, whose bedroom am I in, or whose bathroom is that? So, but at 85, uh I hope that I'm in as good a shape as she is, to be honest with you, and as happy as she is, right? So um I I I I have understanding where you know where she's at right now, and she's doing better than most, to be honest. But it does leave me feeling a little bit at ease too, as well, right? Because um, I don't know if I have that trait. Uh, you know, I God knows I was at the store the other day and I I went there and I was talking on the phone, got to the store, and forgot what I came there for. And uh I'm like, all right, you know, but I'm gonna chalk that up as I got too much on my mind. But so it has been something that um we've really been looking into and and creating a series on that. Because I do believe that there's not enough information, not enough education, and this can affect anybody at any time. The other day I was doing some research and I saw um uh uh uh she was worth five billion dollars. She's from the the the Publix franchise. And this woman passed away from dementia all the time is at uh 65, 65 or 56 or 60, think of 65. And I'm just blown away by that, you know, having billions and and the world at your hands. So, you know, this could affect anybody, rich or poor, and hopefully it won't affect us. But if it does, we we need to talk about it more, and the industry just isn't set up for that. That's why we're working on shows like this, that's why we're having the interviews that we have, because we need to talk about this and kind of flush this stuff out.

Meeting Louise And Setting The Goal

SPEAKER_00 6:14

So I've got a young lady over here, Louise. How are you?

SPEAKER_02 6:18

Hello, Charles. How are you?

SPEAKER_00 6:20

And top of the morning, you know.

SPEAKER_02 6:22

I knew that was gonna happen.

SPEAKER_00 6:24

Well, well, you know, you know, uh I'm a Marley, and you know, my grandfather was novel Marley, and he was in the British um royal army. So I have a tad bit of of of of of British in me.

SPEAKER_02 6:40

A tad.

SPEAKER_00 6:41

A tad.

SPEAKER_02 6:43

I love that. Thank you so much.

SPEAKER_00 6:45

So so so tell before I but before we get deep in, I know you've seen some of my work, and I know you know what I'm looking to do with the dementia series. When when you saw some of our work and saw what we were looking to do with the dementia series, what what what what resonated with you?

SPEAKER_02 7:06

I think the most powerful thing that you're doing is unlocking the ability for people to be able to talk honestly about the system, the impact that dementia has on individuals, the impact that it has on families, but also the fact that the system is not yet set up or optimized to be able to deal with the amount of people that have dementia today and the amount of people that are going to get dementia. And we have to act now, we have to be preparing ourselves better for the future. And care systems across the globe, I think, are all under pressure. And one of the things that people with dementia need the most is a very willing and able community of caregivers, whether they be paid caregivers, unpaid caregivers. Education, education, education for me is the thing that we need to be promoting.

SPEAKER_00 8:11

Yeah. You're so right. I've seen this literally time after time after time with these conditions. And and Luis, I'm I'm blown away, to be honest with you. I I don't know who's in charge, I don't know who they're hiring at this point, um, because the messaging is just totally not there. There's billions of dollars being made, there's billions of dollars being spent. And I when I say billions, I mean billions. And the average person is going to jump on Google or gonna jump on Twitter. I've seen, I was talking yesterday about somebody who just said they were diagnosed with type one, uh, stage one uh prostate cancer, and they're looking for answers on Twitter. Um I I there's groups that have hundreds of thousands of people in them on Facebook. They're going there, posting their questions, trying to find answers, trying to figure out the situation. I I don't know why it's it's really so hard to get the messaging out there. And especially when I create programs the way I do, and then we're like, well, why why aren't people jumping on board of this? You know, I mean, if if if I like to say if you're gonna fish, I'd rather fish out of a barrel than fish out of a lake. And uh Amazon and Tubi don't make me, you know, I'm not gonna turn on Tubi on Amazon and say, my God, there's information about dementia all the time is that I need to to to turn to. Let me write this down. So, I mean, why do you think it's been so hard to really get this message and awareness out to the masses?

Stigma And Why Messaging Fails

SPEAKER_02 9:53

I mean, in my opinion, there is still so much stigma around dementia, particularly. The the majority of the people that are that have dementia now are older and from a space where discussing mental health was very, very different and difficult to do. So the first thing we have to do is try and keep going with the stigma associated with dementia. And then the second is find as many ways of communicating to as many people as possible and feed people information in not only a format that they can digest, but in a way that they like to digest information because so many people like information in different ways. And at the moment, I think that there is some very traditional ways of being able to share information. Yet actually, what many people need is something that is perhaps a more modern approach.

SPEAKER_00 10:52

Yeah, yeah. So, so tell us a little bit about your story, how you got into the dementia all time and space, and and um what the journey's

Louise Caregiver Journey And Wake Up

SPEAKER_00 11:03

been like for you. I'd love to hear that.

SPEAKER_02 11:05

Thank you. Yeah, um, I am the daughter of um somebody that has dementia. My mum is six years post-diagnosis and probably had 10 years worth of symptoms. Um and I knew nothing about dementia when my mum was first showing some signs. It's only now that I reflect back, I realize that that's what was going on. Um, it's incredibly important to educate people around the idea that dementia isn't just about memory loss. There is so much more complexity to this disease. And when you are looking at somebody that is changing their behavior in some way, shape, or form, I have now learned that the things that I was seeing in my mum were absolutely classic signs of dementia. I just wasn't aware of that. So I was a busy corporate financial services technology lady. Um, I had a very busy career 30 years in that world. Um and then I needed to start embarking on a quite active care journey with and for my mum. Um, and those two things, it got to a point where those two things just weren't really possible to deal with together. And I needed to figure out a way of changing my life, changing my world so that I could be as present as I wanted to be for my mum, as present as I felt she needed. Um and that and my big corporate career wasn't gonna happen. Um, and so I took some time out. Um, and I'm not very good at time out. Uh, it's not a skill set that I have particularly. Um, so I think within about 10 days of leaving the big job, um I left my mum's house. Um, having been on a visit, I had an idea. I rang my partner, I said, I've I think I've got something. And then we we started on our uh entrepreneurship journey. Um and I have been deeply immersed in the world of dementia ever since. Um, I get to meet incredible people every single day and learn so much about this disease, the people that care for those with this disease, and I spot so many things that could be better and different. But Charles, one of the things that's incredibly important to me is to recognize that those people that are in a caregiver role, we see at the moment, we only ever see at the moment the bad side of caregiving, the shock of caregiving. And you see awful videos of terrible things happening to people in you know, in facilities. I want to make sure that we call out the majority of those people that do this for a living that are incredibly kind, incredibly passionate, and want the very best for those people that they care for, but they are under pressure, they are they have a very difficult existence, and it is a tough, tough job that, in my opinion, is incredibly underrated.

SPEAKER_00 14:39

No, you're right about that. And um, you know, my mother is, like I said, she's she's uh uh an out, she's always been an outspoken woman, and she's a really strong woman. She's gone through a lot, she's endured a lot. And I I have to tell the people who come take care of her, because we have people from Jamaica that come and and stay, you know, for a year or whatever, like that. So she has really good care. And uh, she's the sweetest lady though, but she's she's got a mouth at times on her, you know. I mean, not not a bad one, but she she'll uh she's just really, really just uh sharp. And I have to tell them sometimes. I'm like, listen, just uh, you know, she's gonna say some stuff sometimes. Don't don't worry about it.

SPEAKER_01 15:20

Yeah, we all know.

SPEAKER_00 15:23

And uh, and uh they're fine with it. I mean, because they can tell she's a really sweet person. So she's toned it down now a whole lot. And um, it's actually, it's actually we we were we were always really, really close because we, you know, she raised me and we grew up and and um so it was like me and her against the world type thing. And um, but it's actually it's interesting how the dynamic is now, you know. It's um, yeah, it's it's uh and it's not easy because I'm her caregiver. And I'm and she lives about almost two hours away, and and I try to get there at least once a week or every other week, and you know, I bring food and supplies and things like that. And um, yeah, it's oh yeah, she's um yeah, she's it's uh I wouldn't I wouldn't tra I wouldn't change it or change anything for the world, you know what what what I'm what I'm here to do now with her is um and I try to impart that with my kids too. I'm like, listen, you gotta, you know, I I hope that if if I ever get to a place where I need you guys, that you guys are here for me because you know, I'm I'm really the only one there for her. I have a brother, but he's not there for her. And um, if if I wasn't here, I don't know what would happen, you know. So um, yeah. So I commend you too as well because uh it's not easy. It's not easy, and um, and it's not easy for those who take care of them. And, you know, that's once again, and I go back to the series of why it's so important for us to to make this series, is because I think not only the people who are living with it, the people who will eventually be diagnosed with it, um, and also the caregivers, the people in this business who get up every day and have to fight every day and have to, you know, struggle with not only taking care of people that we love, but their own issues. They got financial issues, they got family issues, they may have their own health issues, and they may have uh whatever it may be, and yet they still show up to take care of our loved ones. I think I couldn't agree more.

Caregiving Skills Need Respect And Training

SPEAKER_02 17:43

I think I d you know, this is where the UK and the US dynamic is at you know, perhaps a little different as well. You know, when when you become a carer, there is only um there there is a very small amount of training that you have to do for caring for someone with dementia. So the it's actually, I mean, there was some anecdote. I I you know it was on a very credible um social media site, but we were talking they were talking about the fact that it was it was actually there was more training to become a qualified barista than there was to be able to be a carer of someone with dementia.

SPEAKER_00 18:24

Wow. Wow. That's that's scary.

SPEAKER_02 18:28

I mean, what the complexity of this disease should never be underestimated. And to help someone and support someone with dementia, that to have the quality of life that they still deserve because they are still there. They're still there, they're still hearing, they're still existing. We have to honor their past, we have to honor them today, and we have to look to what their future is as well. We mustn't just reminisce, we mustn't just talk about the today. We must also ensure that we are thinking about their continuing needs and their future, and that is difficult. It's very, very difficult. And this this the importance of this role as a society, I think it has not been recognized that it is a huge skill. And there are so many people that could not be a full-time caregiver, a paid professional, because they just don't have it in their heart, their soul to be able to do that job. And as you can tell, this is very, very important to me. And I care massively about the education side of dementia because to be able to do this job and to be able to have a society that works in our future and has suitable care giving for those with dementia, we have to change the perception of what care means.

SPEAKER_00 20:05

Yeah, yeah.

SPEAKER_02 20:06

Care is not just care, it's support, it's about enabling somebody, it's about finding the things that they can do and not just thinking about the things that they can't. We are so obsessed with dementia and thinking about all the things that we've lost. And actually, the difficulty is getting that fine line of being able to find the things that they absolutely can do. This is a dreadful disease because of how long it goes on for, and it is a progression, but at every stage of that progression, there is still things that we need to find to unlock and enable and enjoy and find a true life for those people, despite their diagnosis. The diagnosis does not mean the end, it means a change mainly for the people around them. Sorry, there you go. That's me.

SPEAKER_00 20:59

No, no, I love that, I love that, and um, you know, I I don't understand what's, you know, I was just thinking about it yesterday, how just the world has changed so much, and um how we've lost touch with so many little things, you know. Um, you know, this is a short ride. This really is a short ride. I know everybody wants to make uh uh a billion dollars, but you know, we've lost touch uh with with actual people. We've lost lost touch with caring, we've lost touch with with empathy and sympathy. And um I think that's why, you know, the work that we're trying to do is so important. Is there's not enough, there's not enough advocates, there's not enough people fighting. And and and the ones that are um need more of a voice, need more of the support. I think I keep saying we we we're getting to a place. I remember when I started this, Luis, this there was a lot of Advocates in I started in diabetes, and there were a ton of advocates. And I I I I really see any right now that and the few that are are paid. Um, I can count on maybe one or two hands, the real advocates that we know, let's say, even in dementia all time. It's not saying that there aren't, but we don't really know them like that. They're not, they they should be held up. These companies who have the position should be making sure that these advocates are still being able to carry the torch and not just worry about how we monetize, how we collect the data, how we you streamline the system so that we can make sure that the data, which is the person, is is streamlined the best, while we forget about the person who's curled up in a ball and and and needing help. And uh, and those are the ones that we love and may soon be us that our children or loved ones have to care for us. So so tell us a little bit about obviously your company where it's it's real life conversations, where you're advancing well-being of people with dementia, with personalized tech that enhances lives and reduces caregiver stress. Why, why the focus more on the caregiver? Is that because of what you've gone through, lived experience?

SPEAKER_02 23:35

Definitely.

Tech That Builds Human Connection

SPEAKER_02 23:36

I mean, ultimately, I'm a technologist, spent my my whole career in the world of technology, so I I wanted to look around and find what technology there was to help me be a better carer to my mum. And I look around and I see a whole ton of technology that is aimed at those with dementia. Absolutely brilliant. But those are things for safety, those are things that help you check you haven't left the gas on. They're things that if you wander out of the door, alarms go off. They're things around your neck that if you fall, you know, there is so much technology out there that is about safety, that is about existing. We care massively about technology that supports and deepens human-to-human connection. We care about technology that helps with boosting self-esteem, that helps with a sense of belonging. And that's what I couldn't find. I couldn't find enough technology that didn't feel like a test or a quiz. You know, people with dementia don't need to be reminded of the things that they don't know. And therefore, in my opinion, a a quiz is a can can really be quite hard work and quite sad if if you keep getting things wrong. And if there's a yes-no answer in you get it wrong, you've got it wrong. So, how do we unlock what I said earlier? How do we unlock the things that people know? Well, we know through science and through research that reminiscence is one of the most important things that you can do to help someone with dementia, and it reduces their anxiety, it can reduce their confusion, and it can make them feel comfortable. Talking about their past and where they have come from is often a brilliant way of settling somebody down. So, how do we do that in a world where caregivers don't actually know enough about that person's background? Photographs tell an enormously beautiful and brilliant story of someone's life. So when you first, as a maybe a paid caregiver, you onboard your a new client into your world, you might fill out pro forma a couple of sheets about whether someone likes broccoli or sweet corn. And you know, you might have a few ideas about their family tree and you know who who the players are in their in their friendship. But does that give you a real insight into who the family is? Well, in my opinion, perhaps not in as much as it could. And so what we wanted to be able to do with our technology is help anyone, regardless of whether they are a close family member or a less known caregiver, be able to reminisce with someone with dementia using family photographs as a basis. Our technology deeply looks into every single one of those images and finds, does a whole load of facial recognition, we look at locations and things like that. But the magic is finding things to talk about in those photos that require no memory of it. So if you look at a picture and you don't recognize Billy or Bobby or whoever in the picture, instead of moving on from that photo and feeling like you've, you know, you've failed because you don't know who it is, imagine the ability to be able to say, I love that blue shirt you're wearing. You know, do you like blue? I've always felt I look a bit better in green, to be honest, but you know, that works better with my eyes. You know, all of a sudden, by having one-word prompts, you've made that photo become a conversation. And not because of the people or the memories that you have of it, but because of other things that there are in that picture. And we like to say that every single photo is a conversation waiting to happen. That is a skill that not everybody has, the ability to be able to find things to talk about in a picture. So with our app, we have the ability to help caregivers learn more about the person and their past and the players and the family members and the friends and all of that amazing stuff. But what we also give them is a tool to help give them prompts of other things to talk about. So if your loved one with dementia doesn't recognize there's something else in there, and you can talk about that, you chat about it for a couple of moments, maybe, and then you say, Well, if if we like that blue shirt, let's go and see if there's any other blue shirt in this photo. And then what we automatically do is go and find the next photo that's got a blue shirt in it. So every single photo is linked to another one. We find all of the connections between those pictures. Imagine throwing up into the air a hundred photos, imagine the spider's web that that would create. All of the connections between all of those pictures, we find those and then we present some of those so that there is then a much more supported, natural flow of conversation from picture to picture, regardless of what you know about it.

SPEAKER_00 29:04

Yeah. You know, that that's a that's a very, very powerful thing that you're talking about, to be honest with you. And, you know, because I and I say this because I remember when I went to go see my grandmother. I I you know, this was in the Bronx in New York. And uh I remember walking into the facility, and I just was like, ooh, you know, I don't know about this place. You know, it was one of those, you know what I mean? And um, she came out, they brought her out, and um, you know, those people working there won't know anything about my dear sweet grandmother. They don't know her background, they don't know what she's been through, they don't know uh how she, you know, likes small things or or anything of that nature. And I think that that not knowing that or knowing it could be very pivotal. And that's why, once again, thank goodness I'm able to have a caregiver come and say, listen, this is mom, she's amazing, she's sweet, she likes her her Jamaican food, she even likes to sip on a little Coca-Cola every now and then, diet coke, or you know, she's strong, she's been through this. And I can share that with them, and they eventually will see it. But especially if you're talking about someone that's taking care of your loved one in a facility who is changing shifts and may not get a chance to really know sweet dear mom, and sweet dear mom, a dad says something crazy to them, and and now that that caregiver says, no, I don't want to go in that room, you know, because uh, you know, they told me about myself or whatever it might be. So I think that being able to have that connection is very powerful and allows those caregivers a chance to say, to know a little bit of the backstory on who this person that might be sitting in front of them is.

SPEAKER_02 31:04

We what we hope is that you fast track getting to know the person that you're looking after. So, like you were just saying about you know the the caregivers that were coming into your home, uh coming into your home to look after your mom. They're only they they can get to know your mum well through you, but for you to be able to tell a lifetime of stories or tell the stories between a hundred pictures would take you a really long time. But actually, those little stories, whether they're true or false, that your mum could then tell that caregiver independently if there was a picture in front of her with a few prompts, all of a sudden there's a conversation waiting to be happened, waiting to happen. And we have talked a lot about 24 hours is a long time. If you are looking after somebody and you're maybe on an eight-hour shift or a, you know, whatever it might be, 20 it's it's a long time. And being able to actually tap into somebody's past, it allows to move away from the more banal conversation and the depth of knowledge and understanding of somebody's past and what has made them happy. Because often what we find is that people take photographs of people when they're happy, and that's brilliant because you can take cues from that. And I'm not sure if this will resonate to the US audience. So if it doesn't, I apologize.

How Photos Change Daily Care

SPEAKER_02 32:27

But I had the most amazing uh feedback from the product where um this caregiver was going into this lady's home and she was setting the table every single night for dinner, fairly formal, um, because that's what she thought was the right thing, judging by the person's environment and the way that they lived, and you know, the kind of cutlery and crockery that that this lady had. So setting the table seemed a really important part of this lady's day. They started looking through the photos, and there were some of the happiest pictures when this lady was sat around in their living room with the TV and they had their dinner on a tray. And the whole family was sat around their sofas, their couches with their dinner on a tray, watching the TV. And this caregiver said to this lady when she was particularly uptight and not actually wanting to eat very much, I tell you what, should we have our dinner in front of the TV tonight on a tray? This lady's eyes lit up and she ate every single ounce of food on that plate. And that was the first time that she'd had a good meal in too long. And that lady only found that out by looking at those historical photos and seeing when that lady was happy and she was comfortable, she was content in those pictures, and she was able to recreate that into this lady's future because she saw that. But nobody would have passed on that bit of information as part of a caregiver like bit of information when you take on a new client to say, Oh, and by the way, that would just never have come out. Pictures tell a story of someone's life, yeah.

SPEAKER_00 34:11

Yeah.

Purpose Through Advocacy And Service

SPEAKER_00 34:13

So so does mom does mom does mom understand what you've given up for her and and um you know?

SPEAKER_02 34:24

Uh I mean given up is a big is a big statement. I haven't given up.

SPEAKER_00 34:28

No, you didn't walk away from yeah, yeah, yeah.

SPEAKER_02 34:31

I've changed my world. Um and no, in all honesty, she doesn't. Um, and that's okay. I I don't think I was destined to finish my life and uh finish my career in in the in the corporate world. Um both my dad and my brother have have have run their own businesses, um, and I think I was just biding my time. My mum gave me a huge gift teaching me about dementia and the world of care, and I will always look at it that way. Um, had this have not happened to us and our family, this wouldn't be my world, and this wouldn't give me an opportunity to actually do something that really, really matters to me because I didn't even know it was a problem. And all of a sudden I have launched myself into this life and frankly got to meet people like you, Charles. I mean, watch more canagaw.

SPEAKER_00 35:29

You know, uh, Luis, I'll tell you the same. It's like uh this has been being dice diagnosed with type 2 diabetes has been a blessing in many ways. I've I would have never I always wanted to do something special. I didn't know what that was. And it wasn't until this, and then it led me into all these other conditions where I actually have found my my my why, you know, my journey of giving back and leaving something. Who knows? If I would have stayed in Los Angeles making films, which I was doing and doing very well, I might not have have been immersed in this type of advocacy. And I I know for a fact, and I'm sure you could relate, yeah, I've gotten, man, I've thousands of messages and emails and comments, and where people are like, Charles, thank you so much. If it wasn't for this, if if I didn't, if you didn't make that, or if it wasn't for those kind words, uh then, you know, and that brings a sense of real purpose in in this in this life. Because God knows it's it's not about chasing the Almighty Dollar, a piece of paper, um, buying the new Ferrari for $640,000 that that just came out. Um, it's not about you know all the other things that are fleeting. It's it's really about making sure that the ones that uh that we love and the ones that love us are taken care of to the best of our ability, and that we give something back in this in this lifetime. And hopefully that translates to others who can see our um our mission and say, you know what, uh, I'm gonna I'm gonna pick up where they left off per se. So it's been a ride. It's been a ride.

SPEAKER_02 37:27

And I don't know about you, but I have met people on this journey that I would never have had the pleasure of people that do just such amazing things. And like you said it earlier, you said it's about giving people a voice, and good God, I have met such incredible people that in in their world are just absolutely knocking it out of the park, they're doing such amazing things, and yet I would never have come across them in my old world, and there's thousands and thousands of people doing great things. Imagine what we could do if we gathered all of them together.

SPEAKER_00 38:07

Yeah, you're right.

SPEAKER_02 38:08

If we found a way of bringing all of that talent, passion together. Yeah, I honestly we won't be in this position in 10 years' time if we find a way of giving everybody a better voice in this incredibly special place that we work, which is dementia care.

SPEAKER_00 38:28

It's it's time that it's time that the good wins, right? It's time that the good wins. I mean, there's so much, there is so much good out here. And it's it's uh at times we see the the volume of the so-called bad just being raised, but uh the so-called good are are uh if we had that same volume, and that's why I want to work together with with uh on this television program and and some of the activations that we do, because I really believe that it's time for the the tide to turn, and I think it's ready. I think people are ready for it to turn. And and and I see them coming out. They may not do it so publicly because you know they they've gotta hold on to their nine to five, and but you can see them watching, you can see them admiring from a distance. And I think that if we give them the ability to really spread their wings and run, I I really believe that we can twist this, this, this healthcare system in our favor, and um we can we can help help more people. We can help more people. So what's next for you, young lady? Other than other than me talking, me and you talking about Katie Price.

SPEAKER_02 39:41

I mean, that was a surprise. I'm not gonna lie. Um I came out and left beyond in my conversation. Um please note all of my American little references here. I am trying.

What Louise Is Building Next

SPEAKER_02 39:54

I am about trying to get my product into the hands of the people that need it the most. Um, we are uh excited to be able to offer it um both direct to the to families, um, but we are obviously looking uh to work with care providers um who could add this into the way that they work every single day. And there's such huge benefits to business care, the business of care. And so finding the right people to talk to and uh and having the ability to share what we've built um and evolve what we've built as well. As a good technologist, you know that your product can only get better. And we're willing, able, and wanting to listen to people who think that we could do more. Um, because we probably think we can as well. It's pretty good now, it's gonna be even better.

SPEAKER_00 40:51

I love that. I love that. And and how can people find you?

SPEAKER_02 40:55

Uh well, reallifeconversations uh dot com. Uh, and also we are on both uh the App Store and uh the Google Play Store. Um download our app and uh yeah, everything's in there. You'll get as much information as you like. I'm across quite a lot of social media as well. I'm uh really stretching out of my comfort zone at the moment. I'm uh doing some videos, which is not really how I grew up doing all the videos.

SPEAKER_00 41:24

You're a podcaster now, Louise.

SPEAKER_02 41:26

Well, yeah, I need Title, I can add that to the video. But yeah, I'm trying to do all of that stuff. Um so treat me nicely if you see any of that. I'll play thumbs down. Um, but I just want to be honest about the journey that I am on, and uh I want any little things that resonate with people um to help because ultimately that's what I'm looking for from other people as well.

SPEAKER_00 41:51

Yeah. Well, I thank you, and um, I thank you for your support. I know I reached out to you and and uh you reached back out and and uh uh I I think you see my passion and my mission too as well. I think that's probably what made us connect. And I I look forward to seeing you in Costa Rica. Um I think that your story and sharing, um, even if you're out there for a day to kind of impart you know who you are and what you're doing and and this amazing service that you offer um could could could really change the world in many ways. So let's let's keep pushing, um, putting it all together. Hopefully, I my ger my my goal is to be onset in the next 60 to 70 days in Costa Rica. And um I look forward us forward to to uh to many amazing things.

SPEAKER_02 42:44

Me too, Charles. Thank you so much. Uh it's a pleasure talking to you as always, and uh always at the end of the phone if you need anything.

SPEAKER_00 42:52

For sure. Talk soon.

SPEAKER_02 42:53

Talk soon. Thanks, Charles.

SPEAKER_00 42:55

Yeah.

Final Thoughts And Share The Show

SPEAKER_00 42:57

Oh man, it's it she said something that was really, really pivotal there. You know, there has been so many people that I've met um in in uh this space. I wouldn't have met her. When I look at all the people that support that the the efforts that we're doing, um whether it's CRPS or diabetes or uh uh menopause, man, I've met I've met people I would have never ever met being in my little bubble, let's say continuing to make you know films with James Woods, uh and and people of that nature. And not that I didn't meet great people then, but this has really like my uncle said, satisfied my soul. This has satisfied my soul. And um it's been a beautiful ride. And I look forward to many more rides like this. And, you know, we're really excited, and I hope that we uh will be on set real soon with this dementia series. Gotta say what's up to uh Clint. Um, we're gonna have him on the show too as well. Uh Clint is doing amazing things in um in Dementia and Alzheimer's. So we're gonna keep these conversations going. And uh I think I think uh I think we're on to something. And I know that the people uh who need this, they deserve this. And we're gonna keep fighting for this. And whether it's being a vocal voice or not, we will, I'm I'm gonna continue being a vocal voice, you know, and uh the ones who are doing what's right are attracted to others who are doing what's right. And we'll keep we'll keep winning. We'll keep winning. So tune in to start within. If you're watching, share, share, send it to some friends, send it to some loved ones. We we got a good thing going on here, you know. We got a good thing going on here. We're not talking politics, we're not talking all of that crazy stuff. Um, we're we're talking about real life and things that we will go through going through, or loved ones will go through. And let's find some answers. Yeah, let's find some answers.