Please Mute Your Trauma: Workplace Trauma & the Human Side of Work
Welcome to Please Mute Your Trauma, a podcast about workplace trauma, dignity at work, toxic workplace culture, and what happens when organizations forget that employees are human.
Hosted by Tiffany Collins—a Navy veteran, HR professional, doctoral researcher, and recovering overthinker—this show explores the messy intersection of trauma, leadership, organizational culture, burnout, meaningful work, employee well-being, and the experiences people carry into the workplace.
Through humor, research, personal storytelling, and real-life workplace experiences, Tiffany examines the issues many organizations would rather rebrand than confront: organizational betrayal, emotional suppression, unhealthy leadership, workplace identity, belonging, retaliation, trust, and the pressure to remain productive while quietly falling apart.
Each episode asks difficult questions about the way people experience work:
What happens when professionalism requires employees to become smaller?
Why do people spend more energy surviving work than finding meaning in it?
What does dignity look like when someone is struggling, questioning authority, setting a boundary, or making a mistake?
And what would change if organizations stopped treating humanity as an inconvenience?
This podcast is for employees who have survived unhealthy workplaces, leaders who want to create more human-centered organizations, HR professionals questioning traditional workplace practices, and anyone who has ever replayed a meeting, questioned their worth after a performance review, or received a pizza party instead of meaningful support.
Because organizations do not have a people problem.
They have a humanity problem.
And work becomes meaningful when dignity is protected.
Please Mute Your Trauma: Workplace Trauma & the Human Side of Work
Workplace Betrayal: Broken Promises and the Moving Carrot
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Broken promises at work do more than disappoint us. They create burnout, erode trust, and can turn hope into a management strategy.
In this episode, Tiffany Collins examines “the moving carrot”: the promotion, staffing support, job security, recognition, or relief that always seems almost within reach. Drawing from her experience accepting a 50 percent pay cut during COVID while managing three children’s remote schooling, attending graduate school, experiencing a significant medical emergency, and ultimately being laid off, Tiffany explores what employees can lose while trying to prove their loyalty.
She also examines how chronic understaffing turns competence into evidence that a broken system is supposedly working, why appreciation is not the same as reciprocity, and how repeatedly moving the finish line can lead to burnout, disengagement, and workplace betrayal.
SHOW NOTES
How many times can an organization tell an employee to “just hang in there” before hope stops being motivation and starts becoming a management strategy?
The moving carrot is the thing employees are encouraged to keep sacrificing for:
The promotion that is supposedly coming.
The additional employee who will be hired after the next budget.
The workload that will calm down after one more project.
The recognition that never becomes compensation, authority, or meaningful support.
The promise that loyalty will eventually be returned.
The carrot remains close enough to keep the employee moving, but every time they approach it, the conditions change.
In this episode of Please Mute Your Trauma, Tiffany shares the deeply personal cost of chasing that promise.
During COVID, while working at an architecture firm experiencing significant financial losses, Tiffany agreed to a 50 percent reduction in pay. As a single mother facing an unprecedented economic crisis, she believed that helping the firm survive until its PPP funding arrived would help protect her employment.
At the same time, she was supporting three children enrolled in different schools through remote learning, completing graduate school, and continuing to perform her job at an unsustainable pace.
Then she experienced a significant medical emergency and needed FMLA leave.
Approximately one month after returning, she was laid off.
The loss was not only the job or the money. It was the time, energy, health, and presence she had sacrificed while believing she was protecting her family.
Her children received less of her while she was trying to prove her value to an organization that ultimately could not protect her.
Tiffany also explores another familiar workplace carrot: the promise of additional staffing.
When leaders repeatedly acknowledge that the workload is unreasonable but continue postponing help until the next budget, quarter, or planning cycle, the employee’s ability to keep everything functioning can become the organization’s justification for doing nothing.
The staffing model did not work.
The employee worked.
There is a difference.
IN THIS EPISODE
Tiffany explores:
• What separates ordinary disappointment from workplace betrayal
• How broken workplace promises damage trust
• Why employees continue sacrificing for uncertain rewards
• The unwritten psychological contract between employees and organizations
• How job insecurity can be used to extract additional labor
• The personal cost of chronic understaffing and overwork
• Why exceptional effort becomes the new minimum expectation
• How organizations transfer operating costs onto employees and their families
• Why burned-out employees may become guarded, quieter, or disengaged
• How leaders can distinguish honest possibilities from promises they cannot guarantee
• What genuine reciprocity looks like at work
• How to recognize when the finish line is continually moving
FIVE THINGS TO TAKE WITH YOU
1. Name the carrot
Identify exactly what you believe you are working toward.
Is it a promotion, additional staffing, recognition, job security, compensation, flexibility, or relief?
Once you name the carrot, you can ask whether it is real, approved, measurable, and genuinely within reach.
2. Calculate the complete cost
Do not measure the sacrifice only in hours or money.
Consider what it is costing your health, family, sleep, attention, emotional capacity, and ability to be present outside of work.
The cost does not disappear simply because it is absent from the organization’s budget.
Someone is still paying it.
3. Stop confusing appreciation with reciprocity
“We could not do this without you” may sound like praise, but it can also reveal a dangerously fragile system.
Appreciation says thank you.
Reciprocity changes something tangible: staffing, compensation, workload, authority, resources, or expectations.
4. Pay attention when the conditions change
Plans and budgets legitimately change.
But when every fulfilled requirement produces a new requirement, every timeline becomes another conversation, and every sacrifice is expected to continue indefinitely, the employee may no longer be moving through a development process.
They may be participating in an endurance test without a finish line.
5. Trust evidence more than reassurance
“Hang in there” is not a plan.
“We are working on it” is not a timeline.
“Your time is coming” is not a decision.
Employees are allowed to ask what has been approved, who has decision-making authority, what the criteria are, and what will happen if nothing changes.
Clarity is not disloyalty.
If you have ever sat through a meeting wondering whether anyone was listening, received a pizza party instead of meaningful support, or been told to “bring your whole self to work” only to discover there were terms and conditions attached, you belong in this conversation.
Please Mute Your Trauma explores workplace trauma, psychological safety, dignity at work, meaningful work, and employee well-being through humor, research, and honest workplace stories.
Explore more episodes and resources at:
PleaseMuteYourTrauma.com
Have a workplace story, question, or random Wednesday thought? Leave Tiffany a message at:
888-629-5081
Because work becomes meaningful when dignity is protected.
Okay, so this last week I've really been thinking about something. I've been thinking about what is workplace betrayal and what does it look like. Over the last week, as I've been thinking about it, I had to keep reminding myself that it's not always something dramatic where you can see the bus being flipped into reverse and backed over you. And sometimes I think it's just much quieter. What I came up with is it sounds like, oh, just hang in there. Don't worry, help is coming. You'll get your promotion soon. Things will calm down one day. Over time, you realize the thing you've been sacrificing for, or the promise that's been made to you, is not getting any closer. It just keeps moving. And so today, I think it's time to talk about the formidable carrot and what happens when hope stops being motivation and starts becoming a management strategy. Hi, I'm really glad you're here. If you're back for another episode, welcome back. You know what to do. Pull up a chair. If this is your first episode, welcome. We're so glad you're here. We have a lot to talk about. This is Please Meet Your Trauma, the podcast for anyone who's ever been told that people are an organization's greatest asset. Well, simultaneously feeling completely invisible. I'm Tiffany Collins. I'm a recovering overthinker, often too curious, and increasingly suspicious anytime someone tells an employee, just hang in there a little longer. Because for me, a little longer has ruined a lot of weekends. The promotion that is always coming, the additional help that is supposedly right around the corner, the recognition leadership definitely wants to give you, in air quotes, just apparently not in the form that includes money, authority, boundaries, or an updated title. And today we're going to talk about why repeatedly moving that carrot does more than just frustrate employees and how it can systematically break their trust. Okay, so we all know the whole carrot in the stick idea. The carrot is supposed to motivate you and it is held out in front of you, and you move toward it, and eventually, at least theoretically, you get the carrot. Except some workplaces have apparently modified this whole model. Now what happens is the employee walks towards the carrot, works harder for the carrot, takes on three additional responsibilities for the dang carrot. They miss dinner for the carrot, answer emails while on vacation for the carrot. And then, just as you're about to reach it, somebody quietly moves the carrot. Not far enough away that the employee gives up, because that would be too obvious. Just far enough away that they think maybe this one more project. Ooh, maybe I just have to wait one more quarter. Maybe if I prove myself one more time. And I think that's the part that we don't always talk about enough. Because what happens when the carrot is not actually a reward? What happens when it is simply a way to keep someone moving? And at what point in time does motivation turn into manipulation? And at what point does a broken workplace promise become betrayal? I think every workplace has some version of the formidable carrot. Sometimes it's obvious, maybe a promotion or a raise, a leadership position, maybe a permanent role, and sometimes it's subtler. It's a promise that things will settle down after this one project, that additional support is coming. My favorite, that the vacant position will miraculously be filled before the end of this lifetime. The promise that leadership sees everything you're doing. Oh, don't worry, your sacrifices have not gone unnoticed. And I always find that an interesting phrase. Your sacrifice has not gone unnoticed. Okay, so you've noticed it. What did you do after noticing it? Because noticing that if someone is drowning is not the same as helping them out of the water. I think most people know the moment when the carrot has moved. Maybe they did not name it in that way at the time. I know I didn't. But there was definitely a moment when they thought, wait, that is not what you originally told me. Maybe the promotion was supposed to happen after the project ended. And then the project ended, and suddenly leadership needed to wait for the next budget cycle. The next budget cycle arrived, and now there was a corporate restructuring. And after the restructuring, they needed to assess the new organizational needs. And then six months later, somebody says, We really appreciate your patience. And at this point, in my mind, patience should be included as a one-line item on the compensation statement because the employee is paying for it. They're paying with time and energy, missed opportunities, loss of family dinners, sleep, sometimes their belief in themselves or even their physical health. And I know exactly what my care was. During COVID, I was working for an architecture firm in Seattle. And the firm, because of COVID, was going through massive reductions. And I think we all have to like rewind and remember what that moment felt like in time. There was so much uncertainty. Nobody knew what was going to happen. Businesses were closing. People were losing their jobs by the dozens. Schools were shutting down. Everything felt wildly uncertain. And I was a single mom with three kids at home. So when my firm started making massive layoffs, they came to me and proposed an idea. Okay, I'm so embarrassed that I'm telling you this. I'm just gonna say it. So when the firm asked me to accept a 50% reduction in pay, I agreed with a smile. Half my pay. Not because half my work disappeared. Not because half my responsibilities went away with that half of pay. I agreed because I was terrified that the alternative was having no job at all. I had three little mouths to feed. I had a roof over our heads, I had things to pay for that having no job would have been detrimental. The understanding that was explained to me is that I would just have to hold on until after the PPP long was taken care of. That was the carrot. Just hang in there, help get us through this, make this sacrifice now, and eventually we'll get to the other side of it. And stupidly, I believed it. So I worked my ass off. At the same time, all three of my kids were home because Washington State was one of the first places to close its schools, and sadly, one of the last to reopen them. And my three darling cherubs were not even in the same school. So all three of them had different schedules, different assignments, different teachers, different expectations, always my favorite, different Zoom times. So I was trying to work full time for half my pay. I was trying to help three children navigate three completely different versions of school. And because apparently I thought sleep was optional, I was also in graduate school working on my master's. Looking back, I was spinning so many plates, I do not even think I realized how exhausted and tired I was. I just kept moving because I didn't think there was any other options. I thought I was protecting my job. I thought I was protecting my family. I thought I was appreciated and the sacrifice was just temporarily. And when you believe something is temporary, you can convince yourself to tolerate almost anything. I had done that many times in my life. Okay, boot camp's only eight weeks, I can do anything for eight weeks. This deployment is only 12 months, I can do anything for 12 months. And the situation was no different. You tell yourself, just get through this week, just finish this project, just help the kids complete these assignments. Just make it until this PPP loan, whatever that looks like, comes through. Just hold on a little longer. Don't let any plates drop. But the thing about a little longer is that it has no natural ending unless somebody actually keeps their word. In June of 2020, I had significant medical emergency. My body chose for me that it was time for me to essentially stop because I was not going to make that decision voluntarily. I ended up having to take FM away. And about a month after I returned to work, I was let go because the architecture firm was still experiencing losses. And I remember looking back at everything I had given. I had worked so hard for half the money. I had tried to prove how committed I was. And if you said jump, I would jump higher. I had tried to be understanding. I had tried to keep the company afloat with no admin stuff, a reduction in partners. My kids received less of me while I was doing it. And that's the part that makes me so mad, is my kids got less. Because companies can replace hours, they can replace teams, they can restructure positions, but yet I cannot go back and reclaim that time I lost with my children. I cannot miraculously return to 2020 and be more present during a period that was already confusing and frightening for them. I can't change the fact that they received a more distracted, stressed, exhausted, overwhelmed version of their mother because I believed that the sacrifice was protecting all of us. And then I lost the job anyway. I still kick myself about it. Six years later, I still think, why did I work that hard? Why did I agree to half pay? And that was really stupid. Why did I give them so much of myself when the carrot was never guaranteed? But I also have to be honest about the one making that decision. She wasn't stupid. She was scared. I was a single mom in the middle of a global pandemic trying to preserve an income and keep my children secure. I was making the best decision I could with the information and the choices that I had at the time. And I think organizations depend on that more than they're willing to admit. Organizations often know employees are not making decisions in a vacuum. They have mortgages, people have children and medical needs, health insurance, tuition, groceries, fear. So when an organization says just hang in there, an employee may hear something much bigger. What they may hear is, if you sacrifice now, we'll protect you later. If you prove your loyalty, we'll remember it. If you help save us, we will not abandon you. But that's not what happened. I helped carry the organization through part of its crisis. And when the organization was still struggling, it really swinged to mind. Again, maybe nobody deliberately lied to me. Maybe the firm truly believed things would improve. Maybe the financial losses made the decision unavoidable. But intent does not ease the cost. The carrot still kept me moving. The possibility that my job would be safe kept me sacrificing daily. And I think by the time I realized the carrot was never something I could actually reach, I had already given away time, money, energy, obviously my health, and pieces of myself and my family that I could never recover. That is why the moving carrot or the formidable carrot can feel like betrayal. It's not simply that you did not receive the reward. It's realizing that you made deeply personal sacrifices based on a future that never arrived. And sometimes the thing you lose while chasing the carrot is worth more than the carrot ever was. The hardest part for me is not only that I lost my job, the hardest part is realizing that my kids got less of me while I was trying to prove my value to an organization that ultimately could not protect me. Okay, let's be clear here. Not every disappointment you get in an organization is betrayal. I want to be clear about that. Sometimes circumstances change. Budgets often get cut, positions or disappear, and leaders are forced to make decisions and plays do not like. An organization can disappoint you without betraying you. And I can recognize that the architecture firm was experienced real financial losses and confusion. COVID was not a normal business interruption. It was a crisis that nobody fully understood. But betrayal enters the conversation when trust and vulnerability are used to secure someone's cooperation. You give something because you believe there will be reciprocity. You stay because you believe that there might be a future. You accept the temporary workload because you believe it's actually temporary. You're willing to take less because you believe the organization will eventually work to make it right. You turn down another opportunity because you believe the one in front of you is real. And then it's not. The deeper issue here is not I did not get what I wanted. I think it's you allowed me to keep giving because you knew what I believed. Let me say that again. You allowed me to keep giving of myself and making sacrifices because you knew what I believed. That's where the moving formidable carrot becomes dangerous. Because now the organization is not only motivating someone with a goal, it is leveraging hope. And hope is incredibly productive. Hope will keep an employee going long after evidence tells them to sit up. Hope convinces us that maybe they really do see me. Oh, maybe they just need more time. Maybe this project will prove it. Maybe I'm just not being patient enough. Ooh, have I expressed my gratitude lately? Maybe I haven't done enough yet. And I'm going to say something right now that's really uncomfortable. An organization that continually requires proof of your loyalty may have no intention of returning it. Sometimes workplaces do not reward the person who sacrifices the most. They simply learn that this is the person they can continue asking to sacrifice. And that's where it is the betrayal. The exceptional effort becomes an expected effort. The temporary emergency becomes the operating model. The favor becomes, this is now your responsibility. The responsibility then becomes part of your performance review. And somehow the title and compensation all remain the same, completely untouched by this professional evolution. It's funny how that works, right? There is an official employment agreement, the open letter, the offer letter, the job description. You read the policies, the handbook that nobody reads until somebody is in trouble. And then there's the unwritten agreement. The relationship underneath the employment relationship. It's what tells us I work hard, my contribution will matter. I tell you the truth, and I will not be punished for it. I help the organization through a difficult period, and I believe the organization will not abandon me during mine. If I accept this temporary burden, leadership will not quietly make it permanent without letting me know. I give loyalty and I will be treated as more than a replaceable expense. That is often called the psychological contract. We all make it. It's the collection of expectations created through words, behavior, culture, and promises. Organizations create these expectations constantly. When they have signs that say we promote from within, we always invest in our people. We reward high performance. We're a family. We want you to bring your whole self to work. I mean, all of it really, I'm always cautious with the family one and the whole self one. Because some workplaces use the word family. Well, what they really mean is we would like to access your evenings, emotional energy, personal loyalty, and every Saturday and possibly Sunday. Please do not expect inheritance rights. The language matters because it tells employees what kind of relationship they're entering. And if you tell people loyalty will be rewarded, you create an expectation. If you say honesty is safe, you create an expectation. When someone says this workload is temporary, you've created an expectation. If you say there's a path forward and we have room to grow with you in it, you create an expectation. And if the organization continues benefiting from that expectation without honoring it, the harm is not only transactional, it now becomes relational. You do not simply change a business decision. You change the meaning of everything the employee gave before that decision. I think this is the question we should ask more often and more honestly. Not only what did the organization promise, but what did believing that promise cost you? Because when we tell these stories later, we often summarize them by I did not get the promotion. No, they did not hire the additional person. They gave it to someone else more qualified. I was laid off. But that's not the whole story, right? You know it. The story also includes everything you did because you trusted what you were told. The nights where you stayed late and you missed your kid's baseball game, the memories that you moved, the other opportunities you ignored, conversations that you avoided because you were just trying to keep the peace. And not talk about the amount of stress you carried home with you at the end of each day, or the version of yourself that you kept postponing because you believed relief was right around the corner. For me, the cost was not only financial. It was not only working for half my pay. My children got less of me. They got the version of me answering work messages while trying to understand three different school systems. They got the version of me carrying fear for what I didn't know how to explain to them. They got the version of me trying to work, parent, teach, study, and maybe survive all at the same time. And honestly, we made it through, but I can't get that time back. That's why betrayal can feel so much bigger than the finale event. You're not only grieving the reward you didn't get. I think you spend a lot of time grieving the time you cannot recover. You may be grieving the relationship you thought you had, or you may be grieving the version of the organization you believed existed. And I think for me, one of the things I learned is that I'm also grieving my own judgment. I feel like I started asking myself, how did I not see it? Why did I believe them? Was I too naive or too trusting? Who else knew about this? The hindsight has access to information the earlier version of me did not have. It's really easy for me to look back and tell that woman, myself, in a past life, what she should have done. But she was standing in the middle of a crisis, a worldwide crisis. She was not making a theoretical decision about an organizational loyalty. She was trying to keep a roof over her children's heads. I think we all need to stop judging our past choices as though fear and dependency, uncertainty, and responsibility were not in the room with us when we made them. Moving the carrot usually works for a while. At first, when the carrot is moved, the employee sees the move and works harder. And then they become anxious. And then they become frustrated, then resentful, and eventually many people stop believing the lies that are being told to them. And that always does not mean they stop performing. Sometimes they still show up. Sadly. They complete their work, they answer emails, and they smile during the meeting. They say absolutely while briefly fantasizing about throwing their laptop into the lake outside. From outside, they may look the same, but internally we all know something has changed. They stop volunteering, they stop raising their hand, they stop sharing ideas, they stop asking how they can help, they stop giving leaders the benefit of the doubt. And let me just tell you what they start doing. They start documenting everything. They want everything in writing. They become very careful about what they say and who they say it to. And then suddenly, miraculously, leadership notices. And then suddenly, leadership describes the employee as disengaged. Negative. Difficult. Not a team player. Someone asks, what happened to you? The carrot was moved. That's what happened. The employee learned that extraordinary effort produced extraordinary expectations, not meaningful reciprocity. And I have chased another kind of carrot too. This one was not a promotion and it was not a raise. It was help. I can't tell you how many versions of this I've heard. Wow, I know you're really busy. Wow, HR has a lot of things going on. I completely understand you might need another body. And the foreverable carrot, let's just wait until the next budget is approved. And every time I heard that, I thought, okay, just make it to the next budget. Just keep everything together until then. Just survive this stretch, and eventually someone else will be hired. So I kept working hard. I mean, working crazy hours. I remember a time when I would go into work at seven and I would come home at five, spend dinner with my kids, and at eight, when they would go to bed, I would pick back up and start working again. I was trying to keep everything afloat, trying to answer every question, make sure no gaps were left. I was trying to handle every employee issue. Some have the same issues as I was having. I tried to clean every project, meet every deadline, support every needleader who needed to be a good idea. Needed anything, fix every emergency that somehow became an HR emergency, simply often because nobody knew where else to put it. And the whole time I thought the workload was temporary. I thought I was just being a team player and bridging the gap. I truly believe relief was coming. The carrot was not some impressive title or a corner office with a nice view. The carrot was a promise that eventually I would no longer have to work like this. But the next budget would come, and suddenly there was another reason to wait. Maybe the numbers were not where they needed to be. Or maybe leadership wanted to see what the next quarter looked like, because that was my favorite. Maybe the organization needed to reevaluate its pre-order keys. Maybe it was the promise that we could revisit it during the next planning cycle, because there's always another cycle, right? Another quarter, another conversation, another reason why help was almost coming, but could never quite arrive. And the strange part was that the more I managed to keep functioning, the easier it became for the organization to delay making the change. Because from their perspective, everything was still getting done. They could see that I was exhausted. They could acknowledge that the workload was unreasonable, but they could agree HR needed another person. But unfortunately, as long as I continued catching every falling plate before hitting the floor, there was no visible crisis forcing them to act. My competence was being used as evidence that the staffing model in its current form worked. It did not work. I worked. There's a huge difference here. And I think that's how the carrot moves in a lot of workplaces. Leadership or managers say, we know this is unsustainable. And then they want you to sustain it. They say, we know you need help. Then they make your ability to survive without the help the reason they continue delaying it. At some point, I had to recognize that I wasn't working toward relief. I was demonstrating how much the organization can continue asking from one person. And here's really an uncomfortable truth. When leaders say they can't afford another employee, sometimes what they really mean is that they still cannot afford to let the employee they already have absorbed the cost. The organization was not paying that cost. I was, and I know you are. I paid with my time, I paid with my energy, my peace of mind and ability to step away, my attention when I was supposed to be home, my capacity to be fully present for anything outside of work, because we have outside of work. Does that exist? Maybe. And that is what organizations always miss. They look at the spreadsheet and say, we can't afford another position. But the cost doesn't disappear because it is not included in the budget. It's simply transferred. The employee carries it in longer hours, interrupted evenings, chronic stress, shortened patience, missed family time, a body that never fully comes down from work. Let's be clear, that expense still exists. The organization has just found someone else to pay it. And eventually, over time, that changes us as employees. Sometimes what leadership often refers to as disengagement is actually the moment the employee stops donating labor to an agreement the organization has already violated. That doesn't mean every protective behavior is healthy. It does not mean that we should remain bitter forever. But we cannot meaningfully change our response until we understand what it created. And I think these experiences changed how I hear workplace promises. When somebody says the sacrifice is temporary, I want to define exactly what temporary means. Can you give me a day and a time when I should expect this to be over? When somebody says help is coming, I want to know whether it has already been approved or when it's going to be approved. When are we going to place this drawback? When someone says we'll take care of you, I want to know if they're authorized to provide. When someone says wait until the next budget, I want to know what happens if the next budget arrives and nothing changes. That does not mean I never trust anyone. It means I understand now that reassurance and security are often not the same thing. The sincere leader can make a promise they can't keep. They mean to keep it, they want to keep it, but they can't. A struggling organization can appreciate your sacrifice and at the same time still continuing to benefit from it. Good intentions can exist alongside devastating consequences. But again, that's why clarity matters. Because the longer the care remains undefined, the easier it is to keep moving it. And then you leave. Maybe you find another job. Maybe you get a new manager who generally supposedly cares. Maybe the workplace is really healthier, but you carry some of the old workplace with you. The new leader says, My door is always open. And we all think, that's adorable. The new organization says, we want honest feedback. And your nervous system immediately requests legal representation. Somebody promises that the workload is temporary and you think, I've done this song and dance before. That is what betrayal does to us. It teaches us to look for the moment the story will change. The new workplace may inherit defenses it did not create. And that's not necessarily fair. But healing is not always fair. People carry what happened with them until they have enough evidence that something different is possible. Trust does not return because someone says the right words. Trust returns when behavior remains consistent long enough for the words to become believable. I also think we need to be fair to leaders. Not every leader moves a carrot intentionally manipulating someone. Sometimes they generally believe that funny is coming, that this position will be approved. They're repeating promises that are made to them. But eventually, responsible leadership requires understanding the difference between what you hope will happen and what you are authorized to promise. As a leader, please do not tell an employee we're going to take care of you. What does that even mean? Tell them. Don't say your promotion is coming. Who approves it? What's the timeline? What are the expectations that must be met? What could prevent it? And please, do not keep telling someone, just hang in there. Give them a reason. Give them correct information. Give them support and then give them an end date. And if you don't know whether the reward is coming, say that. I hope this happens is different from this will happen. This is the plan is different from this has been already approved. I believe you deserve it is very different from I have the authority to give it to you. Those distinctions truly matter. Honesty may disappoint someone. Ambiguity can exploit them. I feel like sometimes leaders avoid telling the truth because they're afraid the employee will leave. But if the only way to retain someone is to keep them hopeful about something you cannot reasonably deliver, that's not retention through leadership. That is retention through incomplete information. And I'll be honest, eventually we all know the truth arrives. And usually after the organization has already seen the extra work. So how do we know whether we're working toward a legitimate opportunity or chasing something that will continue moving? I think there are three questions. First, has success been clearly defined? Not keep doing whatever you're doing. Continue showing leadership. Not, we will revisit this soon. What does success actually look like? Who decides whether you've met the standard? When is this decision going to be made? And what evidence is used in considering it? Second, have the expectations remained reasonably consistent? Circumstances change. We can all admit that. That is real and that's the real world. But if every completed requirement reveals another requirement that nobody mentioned before, pay attention, you may not have been moving through a development process. You maybe participated in an endurance test without a finish line. Third, has the organization demonstrated reciprocity? And I do not mean just appreciation. I wholeheartedly mean reciprocity. Those are very different. Appreciation says, hey, we couldn't do this without you. Yay! Reciprocity asks, why are we continuing to operate in a way that requires this much from you? Appreciation is the email thanking you for your dedication. Reciprocity is changing the workload, compensation, staffing, authority, title, or expectations. Thank you is lovely, but a thank you doesn't restore your weekends. Henit definitely does not return time to your children. And before we leave today, there are five things I want you to take with you. One, I want you to name the carrot. What exactly are you being asked to work toward? A promotion, more help, a raise, recognition, job security, relief, because sometimes we keep sacrificing without ever clearly naming what we're what we believe is waiting for us at the end. And once you name the carrot, you can ask whether it is real, approved, measurable, or actually within reach. A vague promise can keep you moving for a very long time. Clarity makes it much harder to keep moving toward the goal. Number two, ask what the sacrifice is costing you, and not just financially. What is it costing your family or your health, your sleep, your attention, your peace, your ability to be present when you are no longer at work? Because organizations are very good at measuring labor. They are much less skilled at measuring the parts of your life that disappear while you're providing it. And just because the cost is an appear in a budget line item doesn't mean the cost isn't real. Someone's paying it. Make sure you know when that person is you. Number three, stop confusing appreciation with reciprocity. Someone telling you that they appreciate you is not the same as the organization changing the conditions that were exhausting you. We could not do this without you, may sign lock, appraise. But sometimes it's also a confession. If the organization generally cannot function without one person continuously overextending themselves, that is not evidence of a strong employee. That's evidence of a fragile system. Appreciation says thank you. Reciprocity changes something. The workload, the staffing, the compensation, the expectations, something tangible. Number four, pay attention when conditions change. We all know plans change, budget change, organizations change, and that alone is not betrayal. But when every fulfilled requirement creates a new requirement, pay attention. When every promised timeline becomes another conversion, pay attention. When the finish line keeps moving, but your sacrifices is still expected to remain steady, pay attention. You may not be progressing through a process. You may simply be hurting how long you're willing to keep running. And you're allowed to stop and ask, is this still the agreement I originally accepted? Number five, trust evidence more than reassurance. Hang in there is not a plan. We're working on it. It is not a timeline. We'll take care of you means very little unless someone can explain what that actually includes. You're allowed to ask for details. You are allowed to ask who has the authority to make this decision that's being promised. You are allowed to ask what happens if nothing changes. That doesn't make you difficult, it makes you informed. And maybe that is the biggest lesson of all of this. You do not have to become cynical. You do not have to stop believing in people entirely. But you do need to stop sacrificing yourself for promises that remain permanently undefined. Because hope can be beautiful, but hope without evidence can also be a very effective management strategy. Maybe the carrot was real once. Maybe circumstances generally change. Maybe nobody intended to betray you, but the intent alone does not rebuild trust. Truth does. Accountability does. Consistency does. An organization cannot repeatedly move the finish line and then blame employees for becoming tired of running. An organization cannot continue asking people to believe in promises it refuses to make concrete. And it cannot keep calling someone resilient quietly, depending on their willingness to absorb a cost the organization refuses to pay. So I want you to name the carrot. Ask what it's costing you, pay attention when conditions change, and remember that appreciation is not the same as reciprocity. You're allowed to ask for clarity before offering another sacrifices. You're allowed to require evidence before believing another promise. And you're allowed to protect the parts of your life that no promotion, budget approval, or organizational thinking note can ever return to you. If this episode made you think about a carrot you've been chasing, I'd love to hear about it. You can call or text the show at 188-629-5081. I want to know what happened. You can also visit pleasemeetyourtrauma.com to learn about the podcast, connect with the show, and if this conversation reminded you of someone who keeps being told to just hang in there, send this episode to them. Sometimes we do not realize the finish line is moving until someone else helps us stop and look at it. Also, please follow or subscribe to Please Meet Your Trauma wherever you listen to podcasts. If you have a moment, leave a rating or review. This helps more people find these conversations and reminds the algorithms that workplace dignity is apparently something worth discussing. And finally, work becomes meaningful when dignity is protected. And dignity is not protected when an employee's hope becomes a renewable organizational resource.