The Word in Hospitality
Prepare your ears for an engaging blend of compelling conversation, big ideas and a little laughter, all to inspire you to think differently about hospitality and bring out the best in your business. How it works Once a fortnight, we choose a specific word and invite three experts to discuss the themes and trends related to it. The focus will be on hospitality, but we’ll also extend our reach to other industries to see what we can learn from them.
The Word in Hospitality
Episode 2 - CONNECT | The Word in Hospitality
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Episode 2
The theme for our second episode is CONNECT. How can brands connect with their audience, particularly during these unusual times, to form meaningful, lasting engagement? And what are the silver linings to be found now we’re forced to disconnect in many instances?
- CARA FEDERICI, THE MADISON MELLE AGENCY
- ROBECTA MA, AIRBNB
- LEAH ANATHAN, MEWS